Top critical review
970 people found this helpful
FRAUD Alert ! Mount is OK, but BEWARE - the seller Warehouseseller is a Crook.
on January 9, 2014
I bought the mount, and its fine. For $26 bucks, if you want a mount like this, its not super sturdy, but it does the job.
Here is the problem though. I bought this item on Amazon, from seller: Warehouseseller. In the listing, at the time i bought it (Jan 2013) it specifically said "BONUS, Free HDMI cable and level"
But when the TV mount arrived it had no HDMI cable or level. Not the end of the world, but slightly annoying. I contacted the seller, and they said "oh that model does not come with a Free HDMI cable and level".
I wrote back, explaining to them that the listing says it does, sending them a link to the listing, where it could clearly be seen that it said "Free HDMI cable and level".
They replied "nope, it does not say that".
what? i thought, so i took an actual screenshot of the listing (where it could be clearly seen that it said "Free HDMI cable and level"), and a separate screen shot of my order (showing that that was the exact model that i bought).
They then wrote back, saying that was not the model i bought.
Huh? they were just jerking me around, i sent another email to them showing my order page, my order number, and the exact item purchased, and they said "oh we used to include an HDMI cable and level, but we dont do that anymore".
I wrote back, "well all thats nice, but can you send me the Free HDMI cable and level listed?" they replied "no" saying they would not do that.
So, i was like, wow, what a bunch of scammers, i contacted Amazon, and they agreed with me. Amazon apologized, and Amazon even refunded me the money, AND said i could still keep the TV stand. So ultimately (due to Amazon) it worked out OK, but seriously, be very wary of this seller.
Also, not for nothing the customer service emails from Warehouseseller back to me were not only not helpful, but they were very rude as well. AND... it says in the listing "Please report to amazon.com if you receive a mount without VideoSecu logo." The TV Mount i did recieve works Ok, but it does not have the VideoSecu logo. Which (to be honest) i am not too worried about. But clearly they are selling knock-offs (although it still works), and they are rude, and they scam customers. As such, i can only recommend that you do not buy from this seller.