Top critical review
One person found this helpful
Camera and customer service both dreadful
on July 5, 2015
If I could give it zero stars, I would! Mine did not come with a user manual, but I did google Vivicam F128 and found a rather useful manual online. It didn't answer my question though...my problem is that the camera continues to tell me that the memory card is full, when I haven't even taken one picture. So I called the customer service number listed in the online manual and got through to someone who barely spoke or understood English, which was no help whatsoever. He asked me the spupidest questions like did I install the memory card? and Is the camera switched on? It was beyond ridiculous! Then he told me to return the camera to them...I would have to pay to ship it back, and they would send me a new one under the one year warranty. I told him not to bother...Im returning it to Amazon. Stay far away from this product! I purchased it for a seven year old child...it's not even good enough to be a childs toy!