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WORX WG794 Landroid Pre-Programmed Robotic Lawn Mower with Rain Sensor and Safety Shut-Off
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- Fully programmed out of the box for easy set up and use
- AIA technology allows Landroid to make intricate cuts and navigate narrow passages
- Landroid evenly mows inclines and declines up to 20 degrees, No load speed: 2800/minute
- Landroid uses shock sensor system to mow around obstacles
- Automatically returns to base in case of rain or for recharging battery, Cutting Height:1.6; 4 inches, Cutting Height Positions:5, Max Cutting Surface:1/4 Acre
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From the manufacturer
Landroid comes fully pre-programmed and ready to mow. Everything you need to install Landroid and get started is in the box.
Landroid’s ease-of-use starts with its friendly, intuitive interface that allows for easy programming and customization.
With two independent brushless motors, Landroid has the power and intelligence to cut on uneven terrain, easily handling inclines and declines up to 20 degrees.
Narrow, intricate areas of your lawn are no match for the responsive and flexible Landroid.
Landroid is an equal opportunity mower, versatile enough to handle lawns of varying heights, thickness and grass types.
In the case of rainy weather or a low battery, Landroid will head back to its charging station. Operation resumes automatically once it’s dry or when fully charged.
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|Sold By||—||AE Outdoor Power||Amazon.com||Amazon.com||Amazon.com|
|Cutting Width||7 inches||—||—||—||—|
|Item Dimensions||22.00 x 15.00 x 9.50 inches||24.80 x 20.10 x 9.80 inches||29.00 x 26.00 x 12.00 inches||29.00 x 26.00 x 12.00 inches||26.00 x 22.00 x 12.00 inches|
|Power Source||battery-powered||Battery Powered||Battery Powered||Battery Powered||Battery Powered|
The Worx Landroid is the pre-programmable robotic mower that lets you customize daily mowing schedules. The Landroid runs 7 days a week giving your lawn a continuous manicured look by giving the grass a trim on a routine basis as opposed to traditional mowers that take off substantial amounts of grass on a less frequent basis. Among its many features, Landroid navigates narrow passages, cuts with precision on slopes angling up to 20 degrees and does it all with zero emissions. If your lawn is under 10750 square feet and you want it to look great every day, the Landroid is designed precisely for you. The Intuitive keypad makes it easy to customize a mowing schedule so your lawn is neatly mowed every day. The low noise operation allows you to mow during the day or night. This allows you to wake up to a freshly mowed lawn every morning. The Landroid runs off of a 28V rechargeable battery so there are zero emissions.
Top reviews from the United States
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However, it then would not charge. The battery pack was dead. Rather than simply return it, I decided to try a new battery pack and phoned WORX directly on their customer support number.
The agent was helpful and personable, but utterly clueless. He insisted that the serial number was on the sticker at the back. It was only when I finally texted a photo of the sticker on the back to his personal cell phone from my cell phone, after having said "no, there is no serial number on that sticker or anywhere else I can see" for about 20 minutes and him saying "I can't do anything without a serial number" that he somehow became able to proceed without a serial number.
A bit later in the call, he spoke to a colleague/supervisor who told him where the serial number is (it is actually on the battery pack).
It took 45 minutes to finally get the warranty order through. I was told it will arrive in 7-10 days to get from NC to TX. Why on earth does it take so long in this day and age when Amazon ships in hours?
Seven days later, the battery arrives AND IT"S THE WRONG ONE. All that effort over serial numbers, model numbers and I receive a 20V WA3525 instead of the correct battery which is a 28V WA3225.
Customer support was a little quicker this time. After first insisting that I had received the battery so why was I calling, it got through that I was calling because I had been sent the wrong one. OK, now they're sending the right one (hopefully), but I have to wait ANOTHER 7-10 days, which I protested about. "We can't (won't) send it any way other than 'standard delivery'", she says. Oh, but they're sending me a Fed Ex envelope to return the incorrect battery.... go figure.
So, I have had this machine for 10 days now and will be getting close to the one month return period for Amazon before I will get a chance to use it.
...Assuming this second replacement battery is the right one...
Obviously if the new replacement battery doesn't work/is wrong, it's time to send the whole thing back to Amazon.. I'll update this review when it arrives.
UPDATE: The correct battery arrived a week later and "Larry" has been mowing away for a few days now and doing a GREAT job. I am particularly impressed with the way it extricates itself from tight spots, exhibiting considerable perseverance before it eventually gives up and beeps for help. However, it almost always succeeds in getting itself out of the jam and is very good indeed at navigating rough terrain.
The border wire still needs some tweaks and it might take a week or two before I get it the way I want it and before it returns to its base 100% of the time (I'm at about 90% right now). However, that is only a matter of time and I have decided Larry is a keeper. I'm upgrading to 4 rather than 5 stars because the initial experience and the setup is a pain in the *** but I'd give it 5 stars for quality and workmanship.
The set up was about the same effort as mowing 3-4 times. Wouldn't it be great if it had accurate GPS and cliff detection so that it could be trained where to go (and holler if it got stolen) without needing the border wire? Maybe in a couple of years....
11 month UPDATE
Larry started misbehaving - sometimes he'd drive in circles or just change direction at random and then start behaving normally. I didn't think much of it since I'd checked the boundary wire, the light on the base was green and he seemed to pull himself out of his funk after a minute or two.
UNTIL, it's everyone's nightmare - a few days later you come home and find a body floating in the pool. LARRY!!!
Alas, he could not be resuscitated. Larry was now plugged in to the same circuit board as ENIAC and Asimov...
All of which brings me to why I just upgraded this to a 5* review. In the intervening 11 months, Worx had set up a dedicated support line for the Landroid, this time staffed by people who knew the product. My (completely un-informed) guess is that it's been a rough few months dealing with teething problems with the Landroids and the company has had to take significant steps to address customer concerns.
And that they have. They did ask me a few questions about Larry the first's behavior - well, quite a few - but once satisfied with the answers, WORX shipped Larry the second under warranty at no charge. They could have said "tough. It's your fault (somehow)", but that's not what they did.
Larry Jnr, apart from being confused about his name, is smarter, better at getting home and all together more forgiving of obstacles (which confused the heck out of Larry I).
I judge a company not by what it does to make a sale, but by what it does to keep a customer - how it behaves when something goes wrong. After this experience, and seeing how they have ironed out many of the issues both with customer service and with the product itself, it's two thumbs up and 5 stars from me.
I asked Larry but all he had to add was a contented "Whirrr" as he brought the yard back to its former glory within three days.
UPDATE: almost 4 months in and still working great. I did encounter the battery being too deeply discharged once when it got stuck and was sitting for a few hours it didn't make it back to charge then wouldn't power on. I searched and a youtube post shows how to charge the battery when it is out of the mower by connecting wires to the charger prongs and directly to the battery for ~15 minutes. After that I was able to get it to power on and it hasn't happened again...
- Unit continues to work great...able to deal with most small objects which blow or are left on the lawn
- Neighbors think the lawn looks as it good as it did with the lawn service...for a lot less (admittedly the service did trim the lawn, which I now have to do).
- Makes virtually no noise.
- Sufficiently dependable that frankly it has become boring.
- It has freed up enough time to work on other projects around the house.
I needed a small lawnmower..the choices were spend $400 for a push behind mower or go crazy and spend $900 for a robotic lawn mower which I did not see how it could work. Of course being technically oriented, I put caution to the wind and went for the robot. My wife laughed that setting up this robot would take all summer and I would end up purchasing the push behind mower anyways. Well, 4 hours after opening the box, the landlord was busily cutting the grass and has not stopped in the last two weeks. Even my wife admitted the lawn looks better than it did when we had the $3,500/year lawn service cutting the lawn. All I have to do now is spend 15 minutes per week trimming around the edge of the lawn. Net savings: $2,600 (for the first year) and 1 hour pushing the lawn mower each week.
The Landroid robotic lawn mower is such a hit that the family has even named it. Of course the landlord is not perfect. Below is a list of pros, cons and lessons learned:
- The boundary wire sets up very quickly if you follow the instructions
- The small 28 volt battery does not really affect performance, because the Landroid will automatically return to base
- Because it is designed to run every day there are no clippings to clog the lawn mower shot and then drop off in a back compost pile.
- The Landroid is VERY VERY quiet. You will not even notice it running on the lawn. Much better than my previous lawn service.
- If you lay the boundary wire on the lawn secured with pegs, be prepared for line cuts. The documentation does state you will want to bury the line once the positioning is right.
- The ruler provided on the box to measure out the distance between the lawn edge and the boundary wire did not seem very accurate. I spent a lot of 4 hours setting up the unit just moving the wire around.
- There is not a phone nor web app to let you know if the Landroid is running or has gotten stuck. Fortunately, it has only gotten stuck once in the last 2 weeks.
- If you let the lawn get a little long prior to installing the landroid, borrow a neighbor's lawn mower. It really does not like long grass (that was another hour out of the 4 hours total setup time).
- The rain sensor as some have already mentioned in their review does not seem to engage during light rain.
- Have electrical tape ready before you start installing the landroid
- If setting up the Landroid over the weekend, know that the standard program won't start executing until monday and will stop on Friday
- Get the boundary wire as close to the lawn edge as you can to avoid using the lawn trimmer
- The manual says that the boundary wire should be at angles greater than 90 degrees. I have found on my lawn that you can get very tight with the angles as well you have have spaces smaller than 3 feet wide. But of course, following the manual's instructions probably is better idea :).
- Don't worry about bumps in the lawn nor 'small roots' which are lower than the blade height. The large wheels have successfully cleared some obstacles I missed during the setup when I was trying to even out the lawn and make it easier for the Landroid.
- Make certain you have a weatherproof plug and water tight box for the charger. The day after installing the Landroid we had a major rain storm and the Landroid charger tripped the GFCI circuit breaker. A week later had a similar storm after securing the charger and no such problem.
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One thing that made a huge difference was programming a later start time for mowing thus allowing the grass to dry a bit before starting. So instead of starting at 9:00 am the mowing now begins at 11:00 am. Anyone that comes for a visit or makes a delivery has questions about the Landroid. They all get a kick out of watching it mow. I am very happy with our purchase.