After two months the flossing mechanism stopped working. It was past Amazon's return period, so I called Waterpik. I was told that they know the device trips GFCI circuits, and all I have to do is reset the outlet. That means (a) the thing is not designed to work properly with the kind of electrical outlets mandated by code, and (b) I have to go to the electrical box in the basement because the bathroom outlets are all controlled by a GFCI breaker. I said that wasn't satisfactory and I wanted my money back. "Our money back warranty is good for 30 days," she told me. "Try returning it to the store. Is there anything else I can help you with?"
Addendum: A few days after I wrote this review Amazon notified me that they would replace the item. I appreciate that and hope the replacement performs better. But that does not mitigate the fact that Waterpik knowingly sells a device intended for use in the bathroom that will randomly trip the circuit required in the bathroom.
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- NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an Amazon e-gift card for the purchase price of your covered product. In some cases, we will replace or repair it.
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From the manufacturer
Now It's Easy to Floss Every Time You Brush
Compact, Effective, All-In-One Solution
The Sonic-Fusion 2.0 Professional Flossing Toothbrush combines the power of an advanced sonic electric toothbrush with the proven effectiveness of the Waterpik Water Flosser - in one convenient, easy-to-use device.
Next-Generation Technology
Upgraded features include:
- 2X bristle tip speed
- 2 toothbrush speeds: High and Low
- Increased water flossing performance
- Quiet operation
- Advanced lithium-ion battery (toothbrush)
- Magnetic brush head holder
Accepted by the American Dental Association
Sonic-Fusion 2.0 has earned the American Dental Association Seal of Acceptance for:
- Removing plaque along the gumline and between teeth
- Helping prevent and reduce gingivitis
Key Features
- Sleek, all-in-one design
- 3 modes: Brush, Floss, Brush + Floss
- Advanced water pressure control and 10 settings
- 2-minute timer with 30-second pacer
- 60+ seconds water reservoir capacity
- 2 toothbrush speeds
- 2 brush heads (1 compact, 1 full-size)
- Premium toothbrush case
Brushing and Flossing - For Better Oral Health
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3 Modes: Brush, Floss, or BothSonic-Fusion is the simple, no hassle oral care solution - at the push of a button switch from sonic brushing, to water flossing, to both. |
Brush and Floss at the Same TimeFlossing technology is built into the brush head - allowing you to use one device for both brushing and flossing. |
Clinically ProvenSonic-Fusion is up to 2X as effective as traditional brushing and flossing for reducing plaque and improving gum health. Reference: Compend Contin Educ Dent. 2018;39(suppl 2):14-22 |
Brush on the GoSimply push a button to detach the handle from the water hose for brushing your teeth on the go. Premium case included for travel. |
You Choose How to Use
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BrushPlace brush head in mouth, press Brush button, use light pressure and clean all tooth surfaces. |
FlossLean over sink, place brush head in partially closed mouth, press Floss button, follow gumline. |
Brush + FlossPlace brush head in partially closed mouth. Lean over the sink, press Brush and Floss buttons. |
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Customer reviews
Top reviews from the United States
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Reviewed in the United States on August 16, 2021
Color: WhiteStyle: Version 2.0Verified Purchase
Reviewed in the United States on June 17, 2021
Color: WhiteStyle: Version 2.0Verified Purchase
Reviewed in the United States on August 10, 2021
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Reviewed in the United States on April 23, 2021
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Reviewed in the United States on August 11, 2021
Color: WhiteStyle: Version 2.0Verified Purchase
Reviewed in the United States on August 15, 2021
Color: BlackStyle: Version 2.0Verified Purchase
No strings!!!
By Sherri L. Aiken on August 15, 2021
Absolutely love this. As you can see it takes up very little space. It’s very easy to go from brushing, to flossing, or using both at the same time. The water line is detachable so you can take your toothbrush when you travel. It also comes with two different sizes of toothbrushes. And a way to attach the extra to the machine so a second person can use it. I love that there’s no messy strings anymore. And the floss does not get stuck between my teeth. This is a great item. I’m not sure why they were negative reviews. I would highly recommend this!
By Sherri L. Aiken on August 15, 2021
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Reviewed in the United States on August 7, 2021
Color: WhiteStyle: Version 2.0Verified Purchase
Reviewed in the United States on August 12, 2021
Color: BlackStyle: Version 2.0Verified Purchase
Top reviews from other countries
Ricardo Serrano Palacios
Excelente muchas gracias
Reviewed in Mexico on September 9, 2021Color: WhiteStyle: Version 2.0Verified Purchase
Excelente muchas gracias
Reviewed in Mexico on September 9, 2021
Me gusto todo
Reviewed in Mexico on September 9, 2021
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