Top critical review
I had seen a larger Weber gas grill with stainless steel "cooking grates" so I spent extra money on a stainless steel "grill' thinking I was getting the better grate. Alas
on August 18, 2017
I bought this Weber grill to replace a model by another manufacturer. I was assured by friends that have a Weber that the extra cost is money well spent. The first mistake was my own: I had seen a larger Weber gas grill with stainless steel "cooking grates" so I spent extra money on a stainless steel "grill' thinking I was getting the better grate. Alas, cast iron grates on this one since "grill" refers to the overall appliance.
The grill arrived in a large box weighing 118 pounds which I was only able to move because I could slide it on a pallet and move it with our farm tractor. It was very well packaged in heavy cardboard with all the individually wrapped parts nested tightly together. There was no sign of any stress on the outside package, but a third of the way into removing the parts, the grill door, which was wrapped separately was clearly defective. One edge had been bent but there was no stress on the cardboard surrounding it; this means it was packaged this way. The person packaging this grill knowingly packed a defective part. I called Weber immediately and they said they would send me a new door immediately, but, oh, they were out of stock so it might come 4-5 weeks from now.
The assembly instructions are graphic only, no writing, but are quite clear and work well if you pay close attention to details. The second problem showed up near the end of assembly. The bent door wouldn't work but as I worked through the instructions it became clear that there is no hole drilled to insert the plastic hinge pin for the bottom of the door. How this grill got through manufacture and inspection with no hole drilled in the base is beyond me. It is certainly a sign of lax quality control. The previous grill we got a couple years ago was half the price of this Weber, but it had all the parts and the frame had all the necessary holes drilled. So far, this Weber has not been worth the extra money.