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What Got You Here Won't Get You There: How Successful People Become Even More Successful Hardcover – January 9, 2007
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From Publishers Weekly
Goldsmith, an executive coach to the corporate elite, pinpoints 20 bad habits that stifle already successful careers as well as personal goals like succeeding in marriage or as a parent. Most are common behavioral problems, such as speaking when angry, which even the author is prone to do when dealing with a teenage daughter's belly ring. Though Goldsmith deals with touchy-feely material more typical of a self-help book—such as learning to listen or letting go of the past—his approach to curing self-destructive behavior is much harder-edged. For instance, he does not suggest sensitivity training for those prone to voicing morale-deflating sarcasm. His advice is to stop doing it. To stimulate behavior change, he suggests imposing fines (e.g., $10 for each infraction), asserting that monetary penalties can yield results by lunchtime. While Goldsmith's advice applies to everyone, the highly successful audience he targets may be the least likely to seek out his book without a direct order from someone higher up. As he points out, they are apt to attribute their success to their bad behavior. Still, that may allow the less successful to gain ground by improving their people skills first. (Jan. 2)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
By now, the CEO as celebrity is old hat. (Just start counting the books from former company heads.) That goes for the executive-recruiter-cum-president-makers. What has yet to be explored--until now--is the celebrity business coach, the individual who helps C-level executives correct flaws, whether invisible or public. A frequent interviewee in major business magazines like Fortune, Goldsmith, with the sage help and advice of his collaborator Reiter, pens a self-help career book, filled with disguised anecdotes and candid dialogue, all soon slated for bestsellerdom. His steps in coaching for success are simple, honest, without artifice: gather feedback from appropriate colleagues and cohorts, determine which behaviors to change (and remember, Goldsmith specifically focuses on behavior, not skills or knowledge), apologize, advertise, listen, thank, follow up, and practice feed-forward. Admittedly, this shrewd organizational psychologist only works with leaders he knows will listen, follow advice, and change--especially considering that he doesn't receive fees until improvements are secure and visible. On the other hand, these are words and processes anyone will benefit from, whether wannabe manager or senior executive. Barbara Jacobs
Copyright © American Library Association. All rights reserved
Top customer reviews
When an executive displays too many of these habits, his or her staff can spend too much time tending to the executive's ego rather than being productive. When people get the message that their ideas can never compare with the boss's, communication becomes strained and morale suffers. Goldsmith combats this pattern with a seven-step plan: accepting feedback without argument, apologizing, telling the world you've apologized, listening without interrupting, thanking others, following up on efforts to improve, and practice "feedforwarding" - asking for feedback on your progress. A little behavior modification in the workplace goes a long way in an office environment.
When you find yourself engaging in any of the 20 bad habits, Goldsmith says "Stop it!" and choose another way, without excuses as to why you can't change. His approach does not detract from personal achievements, but helps one put them in perspective. Anyone can change to become a better team player and a better person.
Goldsmith based the book on his experience with his high profile clients, but the suggestions are good for anyone open to some self-analysis about how they interact with others. I find it is good advice to pass along to my clients and highly recommend this book as a starting point for those who aspire to be highly effective in their careers.
Dr. Goldsmith is brilliant! When you read this book, you will find that it is rich with knowledge, insight, and wisdom. You will find yourself saying, "Wow, I see. Simple yet insightful!"
The author is earnest and wants to help us become more successful. He helps us face reality, pointing out the challenges and difficulties of achieving lasting change. Understanding (as he proved) is not enough to create lasting change. Fortunately for us, he provides us with simple, powerful processes that we can use to achieve lasting, positive change. Additionally, he encourages us to be patient (be realistic) and give it time to see real results.
I highly recommend this book to people who want to be more successful in their career and personal lives.
I also recommend that you read "Mojo: How to Get It, How to Keep It, How to Get It Back if You Lose It." You will enjoy it, you will find yourself laughing, and you will be filled with more knowledge, insight, and wisdom.
Best of luck to your success!
Thank you so much Dr. Goldsmith for sharing your knowledge, insight, and simple yet powerful processes!
In a nutshell, this book is about optimizing interpersonal relationships from a leadership level/perspective. It assume you're already good at your job, but you want to get better and 'smooth out' the rough edges. It doesn't guarantee advancement, but more so gives you options on items to work on and improve. He has a lot of stories where improvement was captured in 12-18 months, but also focused on upper management where there is quite a bit of autonomy/control over implementing these sorts of processes.
I expect most folks that read this book will not find any of the concepts truly groundbreaking or new, but it does help reinforce how to recognize flaws not just in others, but ourselves, and gives relatively sound advice on how to address the flaws. Again, nothing trutly ground breaking since the work still needs to be done by yourself to identify the flaw, accept it, and then actually do something about it.
The good thing for me is that I've known about some of my flaws and have attempted to work on them, but haven't been making much headway on my own. Reading this book helped me think about my behaviour actively so I could work to improve it and gave me ideas on how to improve and avoid other behaviour traps.