What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms 1st Edition

3.7 out of 5 stars 4 ratings
ISBN-13: 978-1626565845
ISBN-10: 1626565848
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Product details

  • Hardcover: 288 pages
  • Publisher: Berrett-Koehler Publishers; 1 edition (September 1, 2015)
  • Language: English
  • ISBN-10: 1626565848
  • ISBN-13: 978-1626565845
  • Product Dimensions: 6.4 x 1 x 9.6 inches
  • Shipping Weight: 1.6 pounds (View shipping rates and policies)
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  • Amazon Best Sellers Rank: #1,453,992 in Books (See Top 100 in Books)
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3.7 out of 5 stars
3.7 out of 5
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Reviewed in the United States on July 11, 2019
Format: HardcoverVerified Purchase
Reviewed in the United States on March 20, 2020
Format: PaperbackVerified Purchase
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Reviewed in the United States on September 18, 2015
Format: HardcoverVerified Purchase
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5.0 out of 5 stars A textbook that is an invaluable asset!
Reviewed in India on July 23, 2017
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