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What Patients Say, What Doctors Hear by [Danielle Ofri]
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What Patients Say, What Doctors Hear Kindle Edition

4.4 out of 5 stars 69 ratings

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Editorial Reviews

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“Her revealing doctor-patient stories often make her seem like the doctor that every patient wishes they had, and she draws on patient accounts to illustrate the problems that can arise in communication between doctor and patient. This book, however, goes far beyond Ofri’s personal experiences with patients. She delves into the relevant research on communication, citing some ingenious experiments on listening...A much-needed, convincing argument that, regarding doctor-patient communication, the stakes are very high and that what patients say is all too often not what doctors hear—and vice versa.”
Library Journal

“This book has convinced me that the communication skills, which reveal a physician’s compassion, empathy, and respect, will also have a significant effect on the health outcomes of patients.”
Eyenet Magazine

“With disarming candor and penetrating insight, Dr. Ofri illuminates the enormous power of what might seem at first a mundane and insignificant element in the practice of medicine: communication.”
—Deborah Tannen, professor of linguistics at Georgetown University and author of You Just Don’t Understand and You’re Wearing THAT?

“With the meticulous care of Oliver Sacks and the deep humanism of Atul Gawande, Danielle Ofri has written a book about the role of communication in medicine. She presents compelling evidence that even as doctoring appears to be dominated by technology, the human, affective relationship is at the very center of responsible practice.”
—Andrew Solomon, author of Far from the Tree

Praise for Danielle Ofri

“Taut, vivid prose...She writes for a lay audience with a practiced hand.”
—Katie Hafner, New York Times

“A gifted storyteller.”
—Sarah Halzack, Washington Post

“The world of patient and doctor exists in a special sacred space. Danielle Ofri brings us into that place where science and the soul meet. Her vivid and moving prose enriches the mind and turns the heart.”
—Jerome Groopman, author of How Doctors Think

“I highly recommend [Danielle Ofri’s work] for physicians, would-be doctors, and anyone interested in medicine in all its behind-the-scenes glory.”
—Sandeep Jauhar, author of Intern: A Doctor’s Initiation

“Danielle Ofri’s sensitivity to every aspect of her patients’ lives is immensely impressive and moving. If only more doctors could be (and write) like this!”
—Oliver Sacks, author of Awakenings

“[Ofri’s writing] about the emotional life of doctors and their patients, captivated me so much...Read[s] like a deftly crafted and luminously written novel.”
—Caroline Leavitt, Boston Globe

About the Author

Danielle Ofri, MD, PhD, is an associate professor of medicine at the New York University School of Medicine and has cared for patients at New York’s Bellevue Hospital for more than two decades. She is the author of, most recently, What Doctors Feel: How Emotions Affect the Practice of Medicine, as well as the critically acclaimed Singular Intimacies, Incidental Findings, Medicine in Translation, and the e-book original volume Intensive Care. Writing in the Guardian in the spring of 2016, Andrew Solomon singled out Ofri as the only woman among an extraordinary new generation of doctor writers, saying, “Ofri has produced four impressive books and numerous articles, all striking for their reversion to empathy, their willingness to sense not only the physical life of a patient, but also the emotional.” She lives in New York City.

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4.4 out of 5 stars
4.4 out of 5
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Reviewed in the United States on March 22, 2017
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Reviewed in the United States on December 27, 2017
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Top international reviews

Pagchair
5.0 out of 5 stars an excellent read full of wisdom and insights
Reviewed in the United Kingdom on July 7, 2017
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5.0 out of 5 stars Great book
Reviewed in the United Kingdom on January 18, 2019
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john
5.0 out of 5 stars Five Stars
Reviewed in the United Kingdom on December 20, 2017
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5.0 out of 5 stars Empathy at its best
Reviewed in the United Kingdom on August 8, 2017
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5.0 out of 5 stars Most realistic one
Reviewed in India on June 15, 2019
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Zam
5.0 out of 5 stars Great Read
Reviewed in Canada on October 15, 2018
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4.0 out of 5 stars This book should be part of every medical degree reading
Reviewed in Australia on February 12, 2018
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uzan
4.0 out of 5 stars top
Reviewed in France on January 15, 2020
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