- Series: Business Management
- Paperback: 215 pages
- Publisher: Prentice Hall Trade (September 1991)
- Language: English
- ISBN-10: 013952441X
- ISBN-13: 978-0139524417
- Product Dimensions: 1 x 6 x 9 inches
- Shipping Weight: 7.2 ounces
- Average Customer Review: 5.0 out of 5 stars See all reviews (4 customer reviews)
- Amazon Best Sellers Rank: #1,733,441 in Books (See Top 100 in Books)
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What Is Total Quality Control?: The Japanese Way (Business Management) Paperback – September, 1991
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Top Customer Reviews
Probably the most useful components for the modern reader are Ishikawa's ideas on management and training, as well as cultural readiness. His admonitions that the TQC approaches in Japan cannot work exactly the same in America have proven prescient over the last 30 years. His views that employees must be empowered to drive quality throughout the organization ring even more true today.
A good background read for anyone interested in quality, six sigma or manufacturing management.