Top critical review
3 people found this helpful
although some reviewers had even worse luck. Its other issues are common to front ...
on November 20, 2015
It doesn't deserve one star. We spent $971.+ on 7/11/2012, and replaced it on 11/11/2015 with a boot torn in 3 places, and in need of a new inner basket and outer tub with bearings. Parts alone exceeded $600 without labor. We are a senior couple with minimal to average laundry needs, we took care of the machine, and followed directions. We did not have the extended warranty. The performance was just fair, even when brand new. It is unacceptable for such a machine to fail in just over three years, although some reviewers had even worse luck. Its other issues are common to front loaders: even with regular cleaning, as recommended in the manual, and leaving the washer door open when not in use, the odor and the build-up were disgusting, even with a water softener. No matter how good a Black Friday deal, beware of this model, and be careful of Whirlpool.