|Item Weight||250 pounds|
|Product Dimensions||31.5 x 27 x 38.5 inches|
Whirlpool Duet WFW94HEXW 27 Front-Load Washer 5.0 cu. ft. Capacity - White
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This ENERGY STAR qualified43 cu ft IEC equivalent capacity washer features exclusive 6th Sense technology Precision Dispense provides great cleaning and a CEE Tier 3 rating offers optimal efficiency The FanFreshtrade option with Dynamic Venting Techn...
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There was one scare early on, when 15 minutes into the third load all of the panel lights went out except "Door Locked", which flashed rapidly while the water pump continued to run. Then after a couple minutes the washer shut down completely leaving wet laundry. I immediately called customer service. While the representative was unable to give an explanation for these symptoms, her advice to temporarily remove power and try again did the trick. In the 20+ loads since then we have not had this problem or any other.
The washer does make some interesting noises, though nothing very loud or objectionable. I've never seen a washer of any style be so smooth in the spin cycle. People having trouble in this regard should check for levelness and that all four feet are on the ground. Cycle times do seem a little longer than with our previous model, but I assume that's related to the quest for greater energy efficiency. Cleaning seems very good. Reliability is unknown, though the delivery people gave the Whirlpool brand a favorable remark, saying they don't pick up many of them as returns, unlike some other brands. Anecdotal, I know, but only time will tell otherwise.
*** One year update ***
We are just about through the first year of operation and have had no problems since that first day. Overall we are still very pleased with this washer.
It uses very little water. It barely gets the clothes wet most of the time.
It has difficulty spinning bulky items like sweatshirts, blankets, rugs, etc. It takes forever for it to enter the spin cycle, and it spends A LOT of extra time "sensing" and trying to balance the load.
It takes 3 times as long to wash a load of clothes as a top loader. Between 1.5 - 3 hours per cycle depending on setting.
It breaks zippers. So far, it has permanently broken the tabs on 4 zippers rendering the zippers unusable. One was the zipper on an expensive coat.
It doesn't rinse the detergent out well. Even using just a tiny bit of detergent, it still has trouble rinsing the suds out, and some clothes have developed a detergent build-up over time.
It leaks water in the Affresh clean washer cycle. The rubber door seal has been replaced twice, and the pump has been replaced once, and yet it still leaks.
The clothes don't always come clean and some towels and shirts developed a funky odor. I was unable to get the smell out of the items and ended up turning the shirts and towels into shop rags.
It leaves residue spots on heavily soiled items.
It has flashy blue lights.
I've read some reviews which accuse the people who are having negative experiences with this washer of not using it "properly". Well, if you wash small, lightweight, lightly-soiled loads with just a 1/2 teaspoon of detergent, it probably works just fine. However, if you want to wash mid-weight loads, heavyweight loads, bulky items or more soiled loads, forget about it. It is a very LIGHT DUTY washer only. It's not meant to wash anything other than clean t-shirts. And even some of those t-shirts still have perpetual armpit stink. Not cool! Save your money. Buy a top loader with an agitator post. Those things really get clothes clean!