|Item Weight||250 pounds|
|Product Dimensions||31.5 x 27 x 38.5 inches|
Whirlpool Duet WFW94HEXW 27 Front-Load Washer 5.0 cu. ft. Capacity - White
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- New parts required for successful installation
- Please allow a 3-hour window for the work
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Top Customer Reviews
There was one scare early on, when 15 minutes into the third load all of the panel lights went out except "Door Locked", which flashed rapidly while the water pump continued to run. Then after a couple minutes the washer shut down completely leaving wet laundry. I immediately called customer service. While the representative was unable to give an explanation for these symptoms, her advice to temporarily remove power and try again did the trick. In the 20+ loads since then we have not had this problem or any other.
The washer does make some interesting noises, though nothing very loud or objectionable. I've never seen a washer of any style be so smooth in the spin cycle. People having trouble in this regard should check for levelness and that all four feet are on the ground. Cycle times do seem a little longer than with our previous model, but I assume that's related to the quest for greater energy efficiency. Cleaning seems very good. Reliability is unknown, though the delivery people gave the Whirlpool brand a favorable remark, saying they don't pick up many of them as returns, unlike some other brands. Anecdotal, I know, but only time will tell otherwise.
*** One year update ***
We are just about through the first year of operation and have had no problems since that first day. Overall we are still very pleased with this washer.
For three years it ran like a champ, I loved its sanitize cycle and its whitest white cycle. I purchased it to wash summer pool towels that add up when guest come over for a swim. So this July wouldn't go into cycle, I called the extended warranty people that was sold with the machine. They wanted 200 dollars additional to remove the dryer from the washer. I declined and used a full house warranty that was serviced by Sears. It is now approaching October and the mother board that operates the controls cannot be found. Now the warranty company is offering to replace the complete machine. Really! REALLY!!!! a washing machine should last more then 3 years. I want to remember that I paid up to 1000 dollars per ,machine for the extra capacity size. One of the many repair men that Sears sent out told me it was because the mother boards are made in Mexico and the machines are made in China. Do we make nothing in America any more. Cant get parts they tell me, even my warranty company couldn't secure parts after Sears said it had exhausted its resources. Unfortunately I now have the dryer that works fine and will probably end up with a mix-matched set through warranty. I always believed that whirlpool was an excellent brand when it was made in America. However the repairmen all said that these break within 3 to 5 years and its all the mother board not the direct drive. I would not buy this product unless you have to, to match an existing stacking machine and how long until the dryer malfunctions? Not happy or pleased one iota!
The dryer still works for now. I will update this post when that fails.
Hope this review helps all of you buyers out there
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