| Manufacturer | Whirlpool |
|---|---|
| Part Number | 280187 |
| Item Weight | 2 pounds |
| Product Dimensions | 1.5 x 2.5 x 3.5 inches |
| Item model number | 280187 |
| Is Discontinued By Manufacturer | No |
| Color | white |
| Style | Drain Pump |
| Power Source | Ac/dc |
| Item Package Quantity | 1 |
| Batteries Included? | No |
| Batteries Required? | No |
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AMI PARTS,Parts Specialist
AMIPARTS
Came broken and it cost 7X what other parts go for on Amazon
Reviewed in the United States on April 2, 2023
Mother-in-Law's washer broke and it turned out to be the drain pump. I could have bought a new one (probably Chinese made) for about $22 but she wanted an OEM part so I paid about $145 for this one. One of the mounting brackets came broken because it was poorly wrapped for shipping. Luckily, it was the part that attaches to the actual pump so I was able to separate it and attach the old part to the new pump and everything seems to be working so far. I recognize that stuff gets broken during shipping sometimes but when you're paying 7X the price of other parts you'd think they'd make sure they're sending something intact and well wrapped. Also, the rubber feet that came with this part would not have fit the washer even though it says it is the replacement part for her model. And, the old fee would not have worked with this part so that's a big problem as well. Hopefully the pump will last longer than the cheaper parts because those looked identical to what was in the washer to begin with.
Reviewed in the United States on April 2, 2023
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Top reviews from the United States
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Reviewed in the United States 🇺🇸 on April 2, 2023
Came broken and it cost 7X what other parts go for on Amazon
Reviewed in the United States 🇺🇸 on April 2, 2023
Mother-in-Law's washer broke and it turned out to be the drain pump. I could have bought a new one (probably Chinese made) for about $22 but she wanted an OEM part so I paid about $145 for this one. One of the mounting brackets came broken because it was poorly wrapped for shipping. Luckily, it was the part that attaches to the actual pump so I was able to separate it and attach the old part to the new pump and everything seems to be working so far. I recognize that stuff gets broken during shipping sometimes but when you're paying 7X the price of other parts you'd think they'd make sure they're sending something intact and well wrapped. Also, the rubber feet that came with this part would not have fit the washer even though it says it is the replacement part for her model. And, the old fee would not have worked with this part so that's a big problem as well. Hopefully the pump will last longer than the cheaper parts because those looked identical to what was in the washer to begin with.
Reviewed in the United States 🇺🇸 on April 2, 2023
Images in this review
Reviewed in the United States 🇺🇸 on September 20, 2015
Reviewed in the United States 🇺🇸 on June 12, 2014
Reviewed in the United States 🇺🇸 on August 2, 2015
INSTALLATION:
If you have owned your washing machine for a while, you should be familiar with the clean-out tray attached to the pump unit. This is located directly behind the bottom front panel, remove the 3 star headed screws at the very bottom to remove this panel and access the pump & it's clean out. Get a shallow tray to catch about 3-4 cups of water when you unscrew the front clean out tray. I found it the least messy to remove the front screw & back to rubber grommets holding the pump down. Lift up the pump, put a towel under & tray to catch the water then unscrew the large front catch tray to drain water. Disconnect the power clip by flipping up the cover on the end of the motor (right side). Use channel lock's to pinch the clips holding the two hoses & slide the hoses off. Installation is the reverse process. It's also a good time to check the hoses for any stray items such as coins, hair pins, toys, etc.
DESIGN PROBLEM:
As others have noted with this replacement item the smaller exit tube is off by approximately 70 degrees to exit almost directly vertical, vs the factory item which is about 30 degrees from horizontal. Since I couldn't twist the existing hose which attaches to this exit tube, I needed a fix to this problem to use this new item.
THE FIX: Basically, the fix is to use the old housing with the new motor. To do this, I removed the 3 screws holding the electrical pump with impeller (grey), to the plastic pump housing (cream colored), which the inlet & exit hoses attach to. (Don't forget to take a couple photos of the original pump before disassembly, for reference) Then gently separate the two by hand, note there is a gasket to prevent leakage between these two pieces so they come apart easily. Do this for the new & old pump so you can install the OLD cream plastic housing to the NEW pump electric motor. Use the screws from the original unit with the new pump & be careful to install the electric pump motor at the same rotational degree to the cream housing as originally built, also being careful with the gasket. Don't over tighten the screws, it's plastic! Now, with the new electrical pump with impeller is attached to the original cream housing (with clean out tray) install the hoses & finish all installation. Perform a test load or rinse & spin cycle to make sure there aren't leaks. Reinstall the front panel to finish.
MORE NOISE:
After installation I did notice an increase in noise but nothing too dramatic, so I can live with this as our washer & dryer are in a separate mud room. If your worried about the noise or the FIX described, get the factory original unit. Over half of the total pump install time was spent doing this fix alone.
SHIPPING:
Since the pump wasn't eligible for prime shipping and expedited shipping was over $15, I ordered it with the standard free shipping. To my surprise it arrived in only a couple days to Montana. Very impressive since well over half the time my Prime 2 day shipping is 3-5 days instead of the guaranteed 2.
RATING:
Rating given is reflective of; 1) not being a simple plug & play replacement, 2) great shipping speed, and 3) product functionality. If the pump performs well over time, the rating may go up. Purchase price was approximately $56 a week ago.
Not designed for Whirlpool Duet without this FIX
Reviewed in the United States 🇺🇸 on August 2, 2015
The washing machine I'm working on is a 10 year old Whirlpool Duet machine, due to the F02 error code I was getting more frequently even though it had not completely failed. The replacement part for my machine is Whirlpool #280187, which this item is listed as a direct replacement for, however this is not necessarily the case. However, it can be used, but only with modifications for my whirlpool duet.Reviewed in the United States 🇺🇸 on August 2, 2015
INSTALLATION:
If you have owned your washing machine for a while, you should be familiar with the clean-out tray attached to the pump unit. This is located directly behind the bottom front panel, remove the 3 star headed screws at the very bottom to remove this panel and access the pump & it's clean out. Get a shallow tray to catch about 3-4 cups of water when you unscrew the front clean out tray. I found it the least messy to remove the front screw & back to rubber grommets holding the pump down. Lift up the pump, put a towel under & tray to catch the water then unscrew the large front catch tray to drain water. Disconnect the power clip by flipping up the cover on the end of the motor (right side). Use channel lock's to pinch the clips holding the two hoses & slide the hoses off. Installation is the reverse process. It's also a good time to check the hoses for any stray items such as coins, hair pins, toys, etc.
DESIGN PROBLEM:
As others have noted with this replacement item the smaller exit tube is off by approximately 70 degrees to exit almost directly vertical, vs the factory item which is about 30 degrees from horizontal. Since I couldn't twist the existing hose which attaches to this exit tube, I needed a fix to this problem to use this new item.
THE FIX: Basically, the fix is to use the old housing with the new motor. To do this, I removed the 3 screws holding the electrical pump with impeller (grey), to the plastic pump housing (cream colored), which the inlet & exit hoses attach to. (Don't forget to take a couple photos of the original pump before disassembly, for reference) Then gently separate the two by hand, note there is a gasket to prevent leakage between these two pieces so they come apart easily. Do this for the new & old pump so you can install the OLD cream plastic housing to the NEW pump electric motor. Use the screws from the original unit with the new pump & be careful to install the electric pump motor at the same rotational degree to the cream housing as originally built, also being careful with the gasket. Don't over tighten the screws, it's plastic! Now, with the new electrical pump with impeller is attached to the original cream housing (with clean out tray) install the hoses & finish all installation. Perform a test load or rinse & spin cycle to make sure there aren't leaks. Reinstall the front panel to finish.
MORE NOISE:
After installation I did notice an increase in noise but nothing too dramatic, so I can live with this as our washer & dryer are in a separate mud room. If your worried about the noise or the FIX described, get the factory original unit. Over half of the total pump install time was spent doing this fix alone.
SHIPPING:
Since the pump wasn't eligible for prime shipping and expedited shipping was over $15, I ordered it with the standard free shipping. To my surprise it arrived in only a couple days to Montana. Very impressive since well over half the time my Prime 2 day shipping is 3-5 days instead of the guaranteed 2.
RATING:
Rating given is reflective of; 1) not being a simple plug & play replacement, 2) great shipping speed, and 3) product functionality. If the pump performs well over time, the rating may go up. Purchase price was approximately $56 a week ago.
Images in this review
Top reviews from other countries
Sheepdog
Replaces original pump but discharge pipe set at 70 degrees from O.E.M.
Reviewed in Canada 🇨🇦 on October 11, 2017Lyle
I fixed the washing machine myself!!
Reviewed in Canada 🇨🇦 on October 29, 2019CanVic73
Product not as described or pictured
Reviewed in Canada 🇨🇦 on October 28, 2017
