This is turning out to be my best book for the last year among many books, including my personal study on the subject of trust.
It is also one of the slowest reading. That is not a complaint. Rather, the pages are full of ideas and concepts that can't just be simply read. I must take the time to grasp the concept, taking me off into many new areas in depth.
One of the most critical elements described is the lack of accountability in the digital environment. News provided based on user demographics, (a new kind of censorship) biased algorithms (innocent or not so innocent), and the claim of "platform" (Facebook) rather than actual accountability for content or resultant activities (Uber) gives new meaning to caveat emptor in a digital environment.
A second critical element is the source of information or "truth" from one's tribe of similar thinkers. The diversity of thinking increases, yet creating more tribes of similar thinkers, less within the overall community that must live and work together.
A great book, an author worth following.
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About the author
Is this the most important question of the 21st Century- so far?
One of the points Botsman makes about new distributed trust systems is around "trust design"- the ways in which platforms can provide assurances that a system is "worthy of trust". Amazon provides a "Verified Purchaser" annotation for reviewers as one such a mark. Since my dog-eared and much-used book was a gift and not an Amazon purchase, I've posted a photo of it to reassure you that I have indeed read - and re-read, again and again, this remarkable and thoughtful example of thinking through the most complex abstract ideas in a way that is accessible and very meaningful to most people.Rachel Botsman's greatest gift, having known her and hired her as a messenger from the future over many years, is this: Her ability to ponder the complex questions that vex many citizens about the big questions society faces and her talent for unpacking the issues in a way that anyone can relate to and engage with. She earns our trust every step of the way because of the outstanding research and diverse range of interviews she conducts; never pushing an ideology or selling out to a point of view but observing and questioning all the time using her own judgment as a thoroughly modern woman, and a parent teaching her own young kids how to trust in a very different world than we all grew up in.Where she herself can't find an obvious answer, she points out the potholes we should be watching out for as we fumble our way towards a future for which none have templates, but where we rely on leaders to take on stewardship for the future their decisions create.This book would not only be the best gift you can give to anyone who leads in public life or in business- it should also be be in every parent and every teenager's Christmas stocking. It is a subject that affects us all and anyone can emerge wiser from reading this book and thinking deeply about this question.
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@Timothy_Hughes
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