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Whole-Scale Change: Unleashing the Magic in Organizations

4.8 out of 5 stars 8 customer reviews
ISBN-13: 978-1576750889
ISBN-10: 1576750884
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Editorial Reviews

From the Publisher

"The Whole-Scale approach shrinks multiple-year change projects to weeks and months. The models in this book revolutionize organizational change by unleashing all human capital. Ive seen it work. To me, Whole-Scale is not magic, its a miracle."Richard L. Daft, coauthor of Fusion Leadership

"If readers truly heed the advice in Whole-Scale Change, resistance will cease being a major impediment to successful change."Rick Maurer, author of Beyond the Wall of Resistance

"An important book in showing how the principles of systems thinking and process consultation can combine to create a change program that truly draws on the wisdom of the organization itself. Helping an organization to help itself is the key principle, and it is thoroughly embodied in the various programs and tools that are described and illustrated." Edgar H. Schein, Sloan Fellows Professor of Management Emeritus and Senior Lecturer, MIT Sloan School of Management

About the Author

Margaret Wheatley is a co-founder of the Berkana Institute and author of the best-selling books, "Leadership and the New Science and "A Simpler Way.

Robert Tannenbaum was a founder of the field of organization development. He was affiliated with such organizations as NTL Institute for Applied Behavioral Science, the University of California, and the Organization Development Network.

Paula Yardley Griffin is a consultant, author, and editor. Since 1997 she has been the editor of the newsletter, "Consulting Today.

Kristine Quade is a consultant with Quantum Change Associates, editor for the Pfeiffer Practicing OD Series, and coauthor of "The Conscious Consultant from Pfeiffer.

The Organization Development Network (OD NETWORK) is a vital learning community that develops, supports, and inspires practitioners and enhances the body of knowledge in human organization and systems development.


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Product Details

  • Paperback: 294 pages
  • Publisher: Berrett-Koehler Publishers (November 30, 2000)
  • Language: English
  • ISBN-10: 1576750884
  • ISBN-13: 978-1576750889
  • Product Dimensions: 6 x 0.9 x 9 inches
  • Shipping Weight: 1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (8 customer reviews)
  • Amazon Best Sellers Rank: #675,332 in Books (See Top 100 in Books)

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Top Customer Reviews

By Jeffrey A. Lebow on September 2, 2001
Format: Paperback
Relevant to my review is the fact that I was fortunate enough to intern with the late Kathie Dannemiller 20 years ago, when she was developing and applying her processes to improving student services at the University of Michigan. With this perspective, I can really appreciate the value of Whole-Scale Change, and attest to the reader about its worth, as I have personally experienced it.

The book is full of the authors' collective wisdom, and rich material that walks the reader through their model for changing the whole organization. Their concept of "One Mind, One Heart" is a great metaphor for getting everyone in an organization aligned with Purpose, and is really the "magic" behind Whole Scale Change. When everyone is aligned, the entire organization pulls together in support of each other to achieve its purpose.

Another huge benefit of Whole Scale Change is that the organization automatically achieves team building at the same time it is re-creating itself.

Organizational development practitioners and human resources professionals should be very interested in this book. Add to that any management consultants who are trying to effect a "culture change."

For those who would like to apply this process -- your own personal style & integrity are so fundamental to success that unless you can "walk the talk," don't even try it. Loving the work more than the money is a fundamental concept that a practitioner would have to have. Kathie Dannemiller especially was so real with clients that it helped them overcome barriers to openness, and enabled the magic to happen.
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Format: Paperback
If ever there was a book that sounded like it was written by a bunch of consultants it's this one. And - surprise - a look at the cover reveals that the author is none other than Dannemiller Tyson Associates, with about 15 people connected with the firm credited as contributors. With origins like these, it's no wonder that the book is chock full of phrases like, "If you facilitate a paradigm shift among enough microcosms, the entire organization will share the experience." But don't let the lame language scare you off. If you want to learn change management strategies, sooner or later you're going to have to pick up consultant-ese. Once you do, you'll be intrigued by the concepts set down in this book about whole-scale change and the use of microcosms in bringing about organizational change. In fact, we [...] strongly recommend this book for its innovative ideas, in spite of its tortured prose.
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Format: Paperback
Amazon book review
I'd like to recommend two titles that I recently acquired. They are the two Dannemiller Tyson Associate titles The first title is "Whole-Scale Change: Unleashing the Magic in Organizations." The second is Dannemiller Tyson Associates "Whole-Scale Change: Toolkit. Both are published by Berrett-Koehler Publishers in San Francisco.
The Unleashing the Magic is the title I think those interested in organizational change will find most useful. It combines a lot of practical techniques and suggestions with explanations about the underlying theory on which "whole-scale change is based. For me a practitioner who has used whole-scale change techniques for several years I've used the book to reinforce techniques I already use; it has also served as a source of ideas. The second volume is also helpful in that it provides a lot of tested designs. However, I suspect that the Toolkit will be most useful to those who are already versed in the whole-scale techniques. I think it would be very difficult for a person not familiar with whole-scale change techniques to apply the designs. I should note that the variety of designs clearly underscores the power and flexibility of whole-scale change.
These are definitely worthwhile purchases.
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Format: Paperback
In order for the reader to fully appreciate my comments, I must begin by explaining that I know several of the authors of this book and my interview with Kathie Dannemiller is cited at the end. I love them and their work. Kathie is a dear friend and valued teacher.
Then I have to say that it took me a couple of chapters to warm up to this book that I desperately wanted to love from page one. I came to realize that the part of me that still seeks comfort in prescriptive approaches was looking for directions, answers and destinations in a time when values and journeys are the new call. By the middle of Chapter 3, I was gaining respect for the experience and wisdom its authors were sharing. By the end of the book, I was able to appreciate the gifts this group of groundbreaking consultants had made available to me. While it sometimes seems that "Large Scale" change initiatives have been with us for some time in organizations, their use is in its infancy compared to hundreds of years of small scale, Newtonian, cause-and-effect planning. This book lays out fundamental concepts that can help each of us allow the emergence of change that is more organic, natural and, yes, far less predictable.
If you are weary of trying to "manage" change, and are interested in finding ways to enroll the hearts and souls of everyone in your organization, this book is a must read. I must also commend Berrett-Koehler because their catalogue represents a virtual reference library of books on large-scale change.
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