Why Hospitals Should Fly: The Ultimate Flight Plan to Patient Safety and Quality Care 1st Edition
Use the Amazon App to scan ISBNs and compare prices.
There is a newer edition of this item:
Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.
To get the free app, enter your mobile phone number.
Frequently bought together
- Publisher : Second River Healthcare; 1st edition (January 15, 2008)
- Language : English
- Paperback : 225 pages
- ISBN-10 : 0974386065
- ISBN-13 : 978-0974386065
- Item Weight : 12 ounces
- Dimensions : 8.4 x 5.5 x 0.7 inches
- Best Sellers Rank: #227,571 in Books (See Top 100 in Books)
- Customer Reviews:
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
In the follow-up book, "Charting the Course" by the same author and his wife, it relates how a newly appointed CEO to a hospital manages to change the systems.
Lesson # 1: Humans will always make mistakes regardless of training, experience or determination...
Lesson # 2: Collegial interactive teams cannot be effective without mutual human caring, compasion, respect for one another, and support...
Lesson # 3: All members of the Team need to achieve barrierless communication (bi/multi-directional) and without hesitation...
Lesson # 4: These collegial interactive teams can only achieve the above, if culture permits ideas, suggestions, proffered opinions and even diagnosis. This cannot be (become) a challenge nor be viewed as such, relative to the leader's authority or professional ability...
Lesson # 5: Even when a team leader is receptive to ideas and suggestions, a team can never achieve barrierless communication if the surrounding culture successfully discourages subordinates from speaking up...
Lesson # 6: A leader whose control of his or her team is based upon snobbery and defensiveness -or whose methods of control include fear, intimidation, ignorance or superiority -can never achieve barrierless communication...
Finally, my own thoughts regarding current and forthcoming Health Care challenges:
VALUE = QUALITY/COST (where value is often subjective, and not easily quanifiable) This can be likened to Einstein's E= mc2;
and, Ok, I get it, now how do I sustain this Flight Plan!!!
I teach continuing education for those who provide healthcare in Maternal-Child Health. My target audience is nurses, midwives, doctors (if they choose to attend!) Risk Managers (or, as Nance calls them, Chief Safety Officers!...just about anyone who is in involved in patient care. I will recommend this book in my classes from now on. I have the Kindle edition, and I just purchased the hardcover so I can show it to the attendees of my class.
I ride public transportation in the 3rd largest city in America. It's motto for safety is "If you see something, say something". Maybe we should adopt that same edict in hospitals.
Top reviews from other countries
As an understating Brit I found some of the story a bit syrupy (hence only 4 stars), but it has important take home messages including: effects of fatigue/hunger/ dehydration on human performance, empowering the whole team, how focused on finance boards can be.
I will recommend this book to two groups colleagues (especially doctors in training, and nurses moving to managerial roles) who want to know about safety and transformation, and colleagues (especially senior doctors and managers) who are becoming focused on financial and performance targets, not quality of care.