- Paperback: 384 pages
- Publisher: Cengage Learning PTR; 1 edition (February 23, 2010)
- Language: English
- ISBN-10: 1435456440
- ISBN-13: 978-1435456440
- Product Dimensions: 6 x 0.9 x 9 inches
- Shipping Weight: 1.4 pounds (View shipping rates and policies)
- Average Customer Review: 4.3 out of 5 stars See all reviews (36 customer reviews)
- Amazon Best Sellers Rank: #451,804 in Books (See Top 100 in Books)
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Why New Systems Fail: An Insider's Guide to Successful IT Projects 1st Edition
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"Simon's book offers practical advice on why IT projects run late, over-budget, and do not achieve planned results. The framework is clear and the examples compelling, making this book a manifesto for success." -Michael Krigsman - CEO of Asuret, Inc., and ZDNet Blogger on IT Project Failures
"Projects are multidimensional. They're technical, political, financial, personal, emotional, logistical, and more. Great project leaders anticipate these dimensions before the project begins. Read Phil's book to recognize the pitfalls and minimize their impact on your organization and your career. You can't work the plan until you've really planned the work" - Brian Sommer, founder of TechVentive and Vital Analysis
"Simon's book honestly portrays the many small, but crucial, aspects of system failures that too many people in the industry don't want to admit." - Jim Harris, Founder of OCDQBlog, independent consultant, speaker, and writer.
"A good read and as insightful as any I have read about enterprise software project management and the obstacles to success." - David F. Carr, independent journalist and former writer for Baseline Magazine
About the Author
Phil Simon is a frequent keynote speaker and recognized technology authority. He is the award-winning author of eight management books, most recently Analytics: The Agile Way. He consults organizations on matters related to communications, strategy, data, and technology. His contributions have been featured on The Harvard Business Review, CNN, Wired, NBC, CNBC, Inc. Magazine, BusinessWeek, The Huffington Post, Quartz, The New York Times, Fox News, and many other sites. In the fall of 2016, he joined the faculty at Arizona State University's W. P. Carey School of Business.
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Top customer reviews
If you are responsible for the success of an implementation and need a sanity check, this book will give it to you—and will give you a few laughs in the process.
If you’re an executive or stakeholder and have some decisions to make regarding a coming project or program, even better.
The book contains everything it states to have. It is detailed enough, I really liked it for its completeness.
However I think it's a bit over-detailed. Basically in order to implement system successfully, you need to:
* know what you need exactly (how the system is going to work, what processes it should automate, maybe you need to change your processes)
* ask yourself who will be using the system and how (employees should be trained)
* selected correct vendor (check his offering, check contract, ask about support, training etc)
I really think the book could be more condensed.
On the other hand, it gives an excellent and detailed overview of ERP business to the business owners providing case studies and real world examples.
Maybe I was just not the right person to read the book since I'm offering system development, not choosing the vendor.
And I disagree about the point that building system for your own is more expensive than buying. Yes, it costs money and yes, it demands from the business owner high commitment to describe his business needs. However given that outsourcing is possible (we're providing this service from Ukraine), custom-built systems for small and mid-sized companies may be quite affordable. As for support and training, yes, it may be a problem, but it depends on the vendor. Training is mostly easy if the system is done right and employee understands the business of the company.
The book is well organized in 5 major parts that make sense chronologically when going through a major IT overhaul. The parts are:
- Deciding to take the plunge
- System Selection
- The System Implementation
- The Brave New World of Post-Production Life
- Maximizing the Chance of Success
Each part is composed of well organized chapters with a multitude of case studies and practical guides. Mistakes are clearly explained along with ways to prevent them.
Phil has a natural ability to explain complex problems in terms you can easily understand and relate to your own situation. Besides, what other author makes Rush references??
As a Rush fan myself, I'll quote:
"Good work is the key to good fortune
Why does it happen?
Because it happens
Roll the bones"
In my opinion this really is an outstanding book. It is one of the most useful I've come across in all my years in the business. It is written in a conversational style, not loaded with jargon for the sake of jargon and the author uses real-world examples to illustrate his points. It offers valuable insights, advice and tips.
I can't recommend it highly enough. Of course I may update this review based on how the implementation goes :)