- Hardcover: 224 pages
- Publisher: Portfolio Hardcover; 1 edition (May 29, 2008)
- Language: English
- ISBN-10: 1591842034
- ISBN-13: 978-1591842033
- Product Dimensions: 5.8 x 0.9 x 8.5 inches
- Shipping Weight: 11.4 ounces
- Average Customer Review: 48 customer reviews
- Amazon Best Sellers Rank: #795,725 in Books (See Top 100 in Books)
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Why Work Sucks and How to Fix It: No Schedules, No Meetings, No Joke--the Simple Change That Can Make Your Job Terrific Hardcover – May 29, 2008
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About the Author
Cali Ressler and Jody Thompson are the founders of CultureRx, a company that promotes their passionate belief that there is a better way to work. They met at Best Buy, where they first created the Results-Only Work Environment. They live with their husbands and children in the Twin Cities.
Top customer reviews
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Having said all that, after reading the book (and visiting their blog) I ended up ordering 8 additional copies of the book. I'm lending them to co-workers, and even upper management, for them to read. I'm not influencing them whatsoever, but simply state they are free to read the book and form their own opinions.
Guess what? So far, the ideas and discussions are flowing non-stop!
A good deal of us work in jobs where we put in "face time". We all know people who got promoted because of face time and not because of results. We are entering a period where the global economy and the fast pace of change in the world are not going to let companies get by with this. Why? Because the new generation of workers (Gen X and Gen Y) aren't going to put up with it. They will simply leave for greener grounds.
As a company, you can either be scared of what is happening and do nothing and go out of business, or you can adapt to the change and not only survive -- but THRIVE. ROWE is one of those changes. It won't be easy, and some of the "good ol' boys" will no doubt be the first ones out of the door -- but in the end it will make your company better, and your employees dedicated and productive like you wouldn't believe.
As an employee, you can see how good things can be. You can see why you don't need to BEG for an hour off to see your kid's soccer game. You don't have to feel guilty for staying home with your spouse and having a relaxing day off. You don't have to make up excuses for being 1 minute late and getting talked-to by the boss, despite the fact you added more to the bottom line than anyone else.
In short -- ROWE rewards the employee for producing and it rewards the company for giving their employees the freedom to work!
This book will walk you through examples from Best Buy; introduce you to actual people who are enjoying the environment; and tell you about the good and bade side of ROWE -- yes, some people will be terminated, because, quite frankly, they shouldn't be in the company to begin with.
It's a wonderful book that will open your mind to what can happen when you trust your employees. I have high hopes it becomes the new "Employee Manual" of the 21st century.
The authors identify time as the principal tyrant in their story. Having to be in one's seat to be considered productive, without regard for whether one is actually doing anything productive, is the expression of that tyranny.
Another reviewer pointed out that some businesses might be more time-dependent than others, and I agree. For example, in my consulting practice I work with dental offices. They are time driven because their customers (patients) have to be there in order to get the service, therefore the employees have to be there to deliver the service in person. Cell phones and the internet and working from home would not apply because you can't remotely fix a broken tooth.
But I'm confident, after reading Work Sucks, that if time isn't the tyrant, something else is. In the guise of creating a productive work environment, the tyrant, by whatever name, is actually preventing employees from being productive.
The book shows us how to locate the tyrant, how to tear down the culture that supports the tyrant, and how to build a culture that replaces the tyrant instead of reproducing it. In effect, any time the business seeks to control employee behavior at the activity level, that's evidence of tyranny. Any time an owner or manager is unable to assign accountability for a crystal clear result, and resorts to assigning responsibility for tasks or steps, that's evidence of tyranny. I would not have been able to see this revelation had I not read Work Sucks.
A couple of reviewers have noted the repetitiveness of the book, and it is indeed repetitive - but necessarily so. The authors ask the reader to let go of some deeply held beliefs. For most of us, these beliefs are deeper than our own personal value system; they're built into the culture and they govern almost everything we do or have done since the day we arrived on Earth. Breaking free of received wisdom is hard work and requires diligence and, in fact, repetition. That's what a culture is - a repetitive system of values, beliefs, and behaviors. It's self-reinforcing. If you're trying to replace one culture with another, you have to be able to repeat and reiterate the new message to combat the old.
Read this book. Try hard to see behind the specifics. See if you can find a way to make it fit something in your life that isn't working. I think you'll be glad you made the effort.
The book is simply 'Work wherever, whenever and however you want as long as you produce the desired results. The hardest part being Sludge, the desire to judge co-workers by how long or how much they are in the office working.
Where do you work? Doesn't matter. What time of day you work? Don't care. Did you get your stuff done on time, or early? That's what I'm talkin' about!
Sludge. Nope, it's not that goop at the bottom of the coffee pot at the end of the day, it's the snide comments that co-workers make to and about each other that undermine morale and generally piss people off.
Eliminate Sludge, give people the freedom to be responsible and accountable for their own lives and Voila!; you have happy, productive people that improve the performance of your business and increase your bottom line. They've got the stats to prove it.
Get this book. Read it. Act on it. The sooner, the better.
Most recent customer reviews
It changed my attitude 100%!!!