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Customer Discussions > Lego Movie, The (Blu-ray) forum

Why isn't this available for pre-order?

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Showing 1-25 of 32 posts in this discussion
Initial post: May 19, 2014, 6:49:51 AM PDT
W. Sopchek says:
What is going on here?

Posted on May 19, 2014, 1:49:43 PM PDT
James S. says:
I was able to preorder 2 of these the other week. I tried pre-ordering 3 (one for myself, my brother and my friend) but amazon said 2 is the maximum number allowed. I read the page a couple of times and there was no limit stipulated anywhere and was only given the restriction upon checkout. I thought that was strange since I've been able to preorder other movie blu rays with no problem before (I just did that with Frozen a month before and a bunch of other movies the previous year). Checked again yesterday and saw this wasn't even available for preorder anymore. My guess is it's a problem with the distributor but it would be better to hear something official from amazon.

Posted on May 20, 2014, 7:10:17 AM PDT
Sam_One says:
Something weird seems to be going on with Warner Bros. pre-orders. Loads of them are not available anymore, and all of them were removed pretty much at the same time (I had several of them in my "Saved for Later" list. This includes most releases of 300: Rise of an Empire, The Nutty Professor Box Set, The Man who knew too little, Looney Tunes Platinum Collection Vol. 3 etc. etc. All of them Warner releases, some of them pretty big.

Posted on May 20, 2014, 7:16:45 AM PDT
W. Sopchek says:
You can buy the digital version from VUDU now. Maybe they made an early release deal with certain vendors.

Posted on May 20, 2014, 9:07:04 AM PDT
Sam_One says:
Wouldn't explain all the other Warner titles that can't be preordered anymore, though.

Posted on May 20, 2014, 9:10:37 AM PDT
Last edited by the author on May 20, 2014, 9:11:28 AM PDT
W. Sopchek says:
Target and Best Buy have it for Pre-order. 6/17/14 release date.

Posted on May 28, 2014, 1:28:30 PM PDT
Hmm. I'm guessing some sort of spat between Amazon and Warner Bros. but I can't find anything to back that up.

In reply to an earlier post on May 28, 2014, 1:56:54 PM PDT
W. Sopchek says:
This might be an experiment with selling the digital release before the physical disc. Amazon and others are selling the digital version.

Posted on May 29, 2014, 2:25:46 PM PDT
Last edited by the author on May 29, 2014, 2:26:09 PM PDT
M. Gershbein says:
Curious about the same thing - Warner Brothers DVDs seem to be the only ones affected (HBO Home Video as well, also owned by Time Warner). Haven't found anything detailing what the issue is. Considering all the press regarding Hachette it seems strange that no one is reporting this.

In reply to an earlier post on Jun 2, 2014, 7:08:32 PM PDT
Personally, I'd jump all over the digital release if it had ALL of the Blu-Ray bonus features.

Posted on Jun 2, 2014, 9:01:15 PM PDT
John A. says:
As I said in another post, the standard company line is that they're "Sold Out" which makes absolutely no sense, of course. I got this via support chat with "Marcy" earlier. (Sorry Marcy, I know it's not your fault - and that probably isn't your name.)

Posted on Jun 2, 2014, 9:21:41 PM PDT
Sam_One says:
What's really weird is that each week - literally hours before their official release date - "Sign up to be notified" titles become available for preorder again. Right now you can pre-order Alexander: The Ultimate Cut, Nutty Professor 50th Anniversary Edition and Outsiders, all of which disappeared around May 16th with the rest of the Warner titles and were still unavailable a few hours ago. The same thing happened with the latest season of Nikita before it was released. Films that are being release over the next couple of remain unavailable.

In reply to an earlier post on Jun 3, 2014, 5:53:08 AM PDT
John A. says:
I just don't understand what they're doing - it seems bad for business all around. I've ordered this title elsewhere because of my paranoia over being unable to get the version I want (the "Everything is Awesome" edition because YES I am a sucker for free "exclusive" Lego guys). I ordered it from Best Buy; we'll see how that works.

Posted on Jun 3, 2014, 8:38:35 AM PDT
M. Gershbein says:
According to this company that is distributed by Time Warner, Warner and Amazon are currently in contract negotiations, which is why nothing is available for preorder. https://www.facebook.com/OfficialVIZMedia/posts/10152481362293552

Posted on Jun 3, 2014, 8:45:38 AM PDT
Sam_One says:
Interesting find

In reply to an earlier post on Jun 3, 2014, 8:31:33 PM PDT
John A. says:
I saw that too - weird that it's not getting more exposure with the Hachette idiocy that has gotten publicity (and has also personally bitten me, or more specifically my 10 year old son, thanks Amazon). It seems to follow the same pattern but no media splash. This has got to be the most eagerly awaited 2014 movie being released so far - kids movie, adults like it too, the first good 2014 film... oh well, Amazon may be digging their own grave if they keep this up. I don't really care whose "fault" it is, other sites don't seem to have this problem. It is eerily reminiscent of the pressure Wal-Mart puts on suppliers... not a good pattern.

Posted on Jun 4, 2014, 3:36:06 PM PDT
Great; first Nintendo gets exiled, now Warner Bros.. How does Amazon think they'll win again?

Posted on Jun 10, 2014, 3:53:22 PM PDT
Cecil ingle says:
Will they still honor the ones who preordered it I have one

Posted on Jun 11, 2014, 6:05:58 AM PDT
Last edited by the author on Jun 11, 2014, 6:06:16 AM PDT
M. Gershbein says:
Here's the issue on the New York Times website. They quote John A.'s comment above. http://bits.blogs.nytimes.com/2014/06/10/amazon-stops-taking-advance-orders-for-lego-other-warner-videos/?partner=rss&emc=rss

In reply to an earlier post on Jun 11, 2014, 8:19:26 AM PDT
Amazon is putting the customer last and fighting with the distributor. http://finance.yahoo.com/news/amazon-stops-taking-advance-orders-234816258.html

I just ordered from best buy. Thanks amazon, I'm glad I have amazon prime and cant use it for such a simple purchase.

Posted on Jun 11, 2014, 8:47:03 AM PDT
Eric Torres says:
So what happens with the folks that actually managed to get a preorder in along with the coupon they issued for the first debacle they had regarding this release?

Posted on Jun 11, 2014, 11:17:12 AM PDT
According to the Amazon rep I just spoke to, anyone who had successfully pre-ordered the movie before Amazon and Warner started wagging dicks at each other will still receive their orders - http://d.pr/i/fUNq


Here's a copy of the chat transcript you requested:

Initial Question: Amazon is no longer accepting pre-orders for this product because of a fight with Warner over pricing. Will I still be getting the product I ordered back in April? Or will this corporate bickering negatively impact me as a consumer?

10:56 AM PDT Jenny H(Amazon): Hi I'm Jenny, please give me just a moment to bring up that order and see what I can find.
10:59 AM PDT Jenny H(Amazon): Just to confirm this is an order for The Lego movie, correct?
10:59 AM PDT Robert I Lubow: Correct. The "Everything is Awesome" Edition.
11:00 AM PDT Jenny H(Amazon): thank you, let me look
I am seeing that at this time there is a sign up to be notified when this item becomes available for all new orders.
11:01 AM PDT Jenny H(Amazon): However, your order was entered before that time so it is just waiting for the release date and then will ship out!
11:01 AM PDT Robert I Lubow: Ok and you can confirm 100% that existing pre-orders will in fact be shipped out?
11:03 AM PDT Jenny H(Amazon): Yes, it is in a "not yet released" pending state as all pre-orders are and is showing Qualified for Release Date Delivery
11:04 AM PDT Robert I Lubow: Ok. Great. Thank you for your help.
11:04 AM PDT Jenny H(Amazon): you are very welcome. Anything else I can help with?
11:04 AM PDT Robert I Lubow: nope that's it
11:04 AM PDT Jenny H(Amazon): Have a great rest of your day! We look forward to seeing you again soon.(When you're ready to close this window, please click the "end chat" link.)

Posted on Jun 11, 2014, 11:36:49 AM PDT
ragmo says:
I am already going outside of Amazon to buy books. I think Amazon is making a huge mistake going to the mat with Hachette and Warner Bros.

Posted on Jun 12, 2014, 6:25:06 AM PDT
Darcy Walker says:
Amazon is in danger of losing my business. First the Hachette issue with books and now
Warner's with movies. They are not the only seller on the internet. I am off to
Alibris and then iTunes and WalMart. This is even worse when you read the news story about
Amazon warehouse controls that substituted fakes when the real item was not available. Now some vendors won't sell on Amazon. Bully beware!

In reply to an earlier post on Jun 12, 2014, 7:00:04 AM PDT
W. Sopchek says:
And Best Buy just lowered their pre-order price. Amazon just lost my sale.
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This discussion

Participants:  17
Total posts:  32
Initial post:  May 19, 2014
Latest post:  Jun 17, 2014

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Lego Movie, The (Blu-ray)
Lego Movie, The (Blu-ray) by Chris Pratt (Blu-ray - 2014)
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