The A/C (Whynter Elite ARC-122DS) failed in less than eight months. The unit was purchased to cool a small server closet, and was selected because of its dual hose functionality. It worked well for the purpose, and I was pleased with the unit for a while. However, after about 7 1/2 months of service the unit started shutting off inexplicably and was not providing sufficient cooling while running. I contacted Whynter support to see if they had any recommendations, and they advised me to remove the back cover to check for loose connections or other issues. When I pulled the A/C out of the closet to follow their recommendations, I immediately noticed the evaporator coil was corroded. I proceeded to remove the back cover and was shocked to see just how much corrosion I found on the coil. I know enough about how A/C systems work to realize that the condensation produced will inevitably lead to some amount of corrosion. But considering A/C systems have been being built for many many decades, Whynter should be well aware of the need to use components that are designed to resist corrosion. It is unacceptable for this amount of corrosion to form in such a short time. Furthermore, the unit was installed inside a building that has air being conditioned by the main A/C units, and so the humidity is already quite low. This means the system should be producing less condensation than if it were in a location that was not already conditioned. For that reason, I believe the components used to build this unit are sub-standard at best. When I sent photos to Whynter support showing my find, they asked to have the unit shipped back for repair. After paying to have the unit packaged for shipping plus the actual cost to ship the unit, this repair is going to cost approximately 75% of the initial purchase cost.
Overall, I like the dual hose functionality and believe that single hose systems should rarely (perhaps never) be used. But based on the rapid failure of the unit I received, I advise caution to anyone looking at Whynter for their cooling needs.
I've included photos showing the server closet where the unit was installed, as well as several photos of the severely corroded evaporator coil.
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- NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
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From the manufacturer
Highlights:
- CFC free GREEN R-410A refrigerant
- Cool up to 400 sq. ft. space
- Digital and remote control
Whynter ARC-122DS
A key feature of the ARC-122DS portable air conditioner is its compact size and dual-hose system which facilitates better space utilization and more efficient cooling.It is the ideal solution for the warm spots in your home, office, server room and other space constrained areas. Portable and easy to set up, this portable air conditioner offers cooling relief for any area where excess humidity and heat cannot be remedied by traditional air conditioning.
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Three operational modesAir conditioner, fan or dehumidifier |
Improve air qualityWashable Pre-Filter & Activated Carbon filter |
Design & Performance24 hour programmable timer, full thermostatic control (61°F – 89°F), remote, auto drain function that fully exhausts all condensation automatically, CFC free GREEN R-410A refrigerant and lead free RoHS compliant components. |
Hassle-Free OperationEasy installation; auto restart after power outage |
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| ARC-12SD | ARC-122DS | ARC-131GD | ARC-14SH | ARC-126MD | |
| Hose Configuration | Dual hose | Dual hose | Dual hose | Dual hose | Dual hose |
| Operational modes | Cool, Dehumidify, and Fan | Cool, Dehumidify, and Fan | Cool, Dehumidify, and Fan | Air conditioner, fan, dehumidifier or heat | Auto, Cool, Dehumidify, and Fan |
| Dehumidifying Capacity | 96 pints/ day | 76 pints/ day | 91 pints/ day | 71 Pts / day | 61 pints/ day |
| Temperature Range | 61° - 89°F | 61° - 89°F | 61° - 89°F | 61° - 89°F (Cooling) 61°F – 77°F (Heating) | 62°F - 88°F |
| Air Filter | Carbon air filter and washable pre-filter | Carbon air filter and washable pre-filter | Carbon air filter and washable pre-filter | Carbon air filter and washable pre-filter | 2 in 1 silver-ion coated washable pre-filter and carbon filter |
| Drain Options | Continuous and Manual | Continuous and Manual | Continuous and Manual | Manual | Continuous and Manual |
| Noise level | < 56 dBA | < 52 dBA | < 56 dBA | < 56 dBA | < 55 dBA |
| Air Flow (at high speed) | 320 m3/h / 188 CFM | 330m3/h / 155CFM | 320 m3/h / 188 CFM | 430 m3/h / 253 CFM | 497 m3/h / 292 CFM |
| Power consumption | 1100 Watts / 10.5 A | 1200W /10.5A | 1180W / 10.8A | 1300 W / 11.6 A (Cooling) 1000 W / 11.6 A (Heating) | 1355W / 11.8A |
| Unit dimensions | 20" W x 16.5" D x 34" H | 17" W x 16" D x 29.5" H | 17.3” W x 15.4" D x 30.5” H | 19" W x 16" D x 35.5" H | 18.5" W x 18.75" D x 30.25" H |
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Customer Questions & Answers
Customer reviews
The A/C (Whynter Elite ARC-122DS) failed in less than eight months. The unit was purchased to cool a small server closet, and was selected because of its dual hose functionality. It worked well for the purpose, and I was pleased with the unit for a while. However, after about 7 1/2 months of service the unit started shutting off inexplicably and was not providing sufficient cooling while running. I contacted Whynter support to see if they had any recommendations, and they advised me to remove the back cover to check for loose connections or other issues. When I pulled the A/C out of the closet to follow their recommendations, I immediately noticed the evaporator coil was corroded. I proceeded to remove the back cover and was shocked to see just how much corrosion I found on the coil. I know enough about how A/C systems work to realize that the condensation produced will inevitably lead to some amount of corrosion. But considering A/C systems have been being built for many many decades, Whynter should be well aware of the need to use components that are designed to resist corrosion. It is unacceptable for this amount of corrosion to form in such a short time. Furthermore, the unit was installed inside a building that has air being conditioned by the main A/C units, and so the humidity is already quite low. This means the system should be producing less condensation than if it were in a location that was not already conditioned. For that reason, I believe the components used to build this unit are sub-standard at best. When I sent photos to Whynter support showing my find, they asked to have the unit shipped back for repair. After paying to have the unit packaged for shipping plus the actual cost to ship the unit, this repair is going to cost approximately 75% of the initial purchase cost.Overall, I like the dual hose functionality and believe that single hose systems should rarely (perhaps never) be used. But based on the rapid failure of the unit I received, I advise caution to anyone looking at Whynter for their cooling needs.I've included photos showing the server closet where the unit was installed, as well as several photos of the severely corroded evaporator coil.
Images in this review
Top reviews from the United States
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Reviewed in the United States on January 14, 2019
Style: Air ConditionerVerified Purchase
The A/C (Whynter Elite ARC-122DS) failed in less than eight months. The unit was purchased to cool a small server closet, and was selected because of its dual hose functionality. It worked well for the purpose, and I was pleased with the unit for a while. However, after about 7 1/2 months of service the unit started shutting off inexplicably and was not providing sufficient cooling while running. I contacted Whynter support to see if they had any recommendations, and they advised me to remove the back cover to check for loose connections or other issues. When I pulled the A/C out of the closet to follow their recommendations, I immediately noticed the evaporator coil was corroded. I proceeded to remove the back cover and was shocked to see just how much corrosion I found on the coil. I know enough about how A/C systems work to realize that the condensation produced will inevitably lead to some amount of corrosion. But considering A/C systems have been being built for many many decades, Whynter should be well aware of the need to use components that are designed to resist corrosion. It is unacceptable for this amount of corrosion to form in such a short time. Furthermore, the unit was installed inside a building that has air being conditioned by the main A/C units, and so the humidity is already quite low. This means the system should be producing less condensation than if it were in a location that was not already conditioned. For that reason, I believe the components used to build this unit are sub-standard at best. When I sent photos to Whynter support showing my find, they asked to have the unit shipped back for repair. After paying to have the unit packaged for shipping plus the actual cost to ship the unit, this repair is going to cost approximately 75% of the initial purchase cost.
Overall, I like the dual hose functionality and believe that single hose systems should rarely (perhaps never) be used. But based on the rapid failure of the unit I received, I advise caution to anyone looking at Whynter for their cooling needs.
I've included photos showing the server closet where the unit was installed, as well as several photos of the severely corroded evaporator coil.
Overall, I like the dual hose functionality and believe that single hose systems should rarely (perhaps never) be used. But based on the rapid failure of the unit I received, I advise caution to anyone looking at Whynter for their cooling needs.
I've included photos showing the server closet where the unit was installed, as well as several photos of the severely corroded evaporator coil.
Images in this review
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