|Item Weight||96.9 pounds|
|Product Dimensions||16.5 x 20 x 34 inches|
|Item model number||ARC-12SD|
|Is Discontinued By Manufacturer||No|
|Item Package Quantity||1|
|Air Flow Capacity||188 Cubic Feet Per Minute|
|Warranty Description||One year on unit and three year on compressor.|
Whynter ARC-12SD 12,000 BTU Dual Hose Portable Air Conditioner, Dehumidifier, Fan with Activated Carbon Filter Plus Storage Bag for Rooms up to 400 sq ft,Multi
|Model Name||ARC-12SD 12,000|
|Item Dimensions LxWxH||16.5 x 20 x 34 inches|
|Floor Area||400 Square Feet|
About this item
- Make sure this fits by entering your model number.
- 12,000 BTU (ASHRAE) / 7,850 BTU (SACC) cooling capacity
- AWARD WINNING : 1. Good Housekeeping's "Best Portable Air Conditioners to Buy in 2019" 2. Consumer Report's 2019 Top 2 highest Score
- Three operational modes: air conditioner, fan or dehumidifier. This unit can cool up to a 400 square feet space (ambient temperature and humidity may influence optimum performance)
- Full thermostatic control (61°F - 89°F cooling) with digital readout, 24 hour programmable timer; Eco-friendly CFC free Green R-410A refrigerant; Patented auto drain function fully exhausts all condensate automatically in most environments
- Full installation set includes extendable exhaust and intake hose (up to 60") and window kit (up to 46") Max. window kit length = 46" , Min. window kit length = 20".
Frequently bought together
Customers who viewed this item also viewed
Customers who bought this item also bought
Have a question?
Find answers in product info, Q&As, reviews
Your question might be answered by sellers, manufacturers, or customers who bought this product.
Please make sure that you are posting in the form of a question.
Please enter a question.
From the manufacturer
- CFC free GREEN R-410A refrigerant
- Cool up to 400 sq. ft. space
- Digital and remote control
The Whynter ARC-12SD portable air conditioner is specifically designed to be mobile and powerful. This dual hose portable air conditioner is the ideal solution to keep any small space such as bedroom, office, server room cool. This unit features advance auto drain technology, which uses and recycles moisture collected during the cooling process to produce cool air. The dual hose operation provides fast cooling.
Three operational modes
Air conditioner, fan or dehumidifier
Improve air quality
Washable Pre-Filter & Activated Carbon filter
Design & Performance
24 hour programmable timer, full thermostatic control (61°F – 89°F), remote, auto drain function that fully exhausts all condensation automatically, CFC free GREEN R-410A refrigerant and lead free RoHS compliant components.
Easy installation; auto restart after power outage
|Hose Configuration||Dual hose||Dual hose||Dual hose||Dual hose||Dual hose|
|Operational modes||Cool, Dehumidify, Heat, and Fan||Cool, Dehumidify, and Fan||Cool, Dehumidify, and Fan||Cool, Dehumidify, and Fan||Cool, Dehumidify, and Fan|
|Dehumidifying Capacity||96 pints/ day||76 pints/ day||91 pints/ day||101 pints/ day||61 pints/ day|
|Temperature Range||61° - 89°F||61° - 89°F||61° - 89°F||61° - 89°F||62°F - 88°F|
|Air Filter||Carbon air filter and washable pre-filter||Carbon air filter and washable pre-filter||Carbon air filter and washable pre-filter||Carbon air filter and washable pre-filter||3M and SilverShield Filter|
|Drain Options||Continuous and Manual||Continuous and Manual||Continuous and Manual||Continuous and Manual||Continuous and Manual|
|Noise level||< 56 dBA||< 52 dBA||< 56 dBA||< 56 dBA||< 55 dBA|
|Air Flow (at high speed)||320 m3/h / 188 CFM||264 m3/h / 155 CFM||320 m3/h / 188 CFM||360 m3/h / 222 CFM||497 m3/h / 292 CFM|
|Power consumption||1100 Watts / 10.5 A||1000W / 9.0A||1180W / 10.8A||1250W / 10.8A||1355W / 11.8A|
|Unit dimensions||20" W x 16.5" D x 34" H||17" W x 16" D x 29.5" H||17.3” W x 15.4" D x 30.5” H||19" W x 16" D x 35.5" H||18.5" W x 18.75" D x 30.25" H|
Compare with similar items
Whynter is going GREEN! With this new CFC free, lead free and high energy efficiency portable air conditioner, you can stay cool while keeping with better environmental standards and reducing energy consumption.
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
I recently moved to a house that is older, has less insulation, and where my office has two 4' x 5' windows. I knew the Penguino wouldn't cut it. While the recommended BTU guidelines say that 12,000 BTU is overkill for my new 11x17 office, I didn't want something under powered, and I wanted to be able to move the unit to the living room, garage, or sun room and have it handle those rooms as well.
After learning about dual hose portable AC units, I ordered this Whynter from Amazon based on the generally positive reviews. When I received it, I let it sit in the box upright for a full 24 hours just to make sure that the compressor was happy.
I then got it setup, got the hoses connected, plugged it in, and....nothing. No lights, no sounds, no power, nothing. The buttons on the front didn't do anything, and while the remote LCD display worked, the remote didn't turn the unit on either. I triple checked the plug and reset it to make sure that it wasn't tripped. I double checked my outlets, checked the voltage on the outlets, and even verified that there was electricity going up the cord using a non-contact voltage detector. All seemed fine with my electricity.
I called customer support, but they were closed since it was Sunday, so I left a VM and then emailed support. They called me on Monday and explained that it was likely the cable to the display panel on the front of the unit. They said that they have found that during shipping, the cable apparently gets disconnected. They emailed me some instructions on how to open up the unit, remove the back and front cover, and check the cable. I opened it up, and sure enough, the cable had fallen out. I would hope that since they know about this issue that they will use a piece of tape or glue on future production runs to fix this issue.
While plugging the cable back into the front display panel, I noticed that it had been pinched under the front cover, and this had ripped the insulation and exposed the wires. I emailed a photo of the damaged cable to support, and the next day they shipped out a replacement cable and new display circuit board. Two days later those parts arrived, I installed them, and got everything reassembled. I then plugged it in and immediately heard a beep. I turned it on and the front panel lit up. The compressor kicked in, and cool air quickly started flowing. All fixed.
While that process took about a week to get through, I thought the customer service was very good. They knew my problem as soon as I described it, sent me instructions so that I could fix it myself, and then sent me new parts. It generally took a day to receive each reply, but they were responsive and helpful. Some customers might not be comfortable taking apart the unit, but I didn't mind doing the fixes at all, as it was a lot easier than having to re-pack and return the unit.
Now that I have it working, I like it, but it does have some fundamental drawbacks. The drawbacks aren't necessarily the fault of this particular product, but rather the inherent challenges with portable AC units.
While the compressor on this Whynter unit is quieter than the noisy clanky compressor on the Penguino, the Whynter generates quite a bit of noise when running. The noise seems to be coming mostly from the fan and air flow of the exhaust hose. Once the unit cools the room and temporarily drops into fan only mode, there is a huge drop in noise.
Using two iPhone apps, I'm measuring about 70dB about 5 feet away from the unit in my office. While 70 dB isn't necessarily "loud", the constant white noise and frequency of the sound feels very loud and is actually fatiguing in my office, which is currently sparsely decorated, so there is probably lots of sound reflection making it sound even louder. It feels similar to being on a passenger airplane, but not quite as loud. Fortunately I have some Bose QuietComfort noise cancelling headphones that I can wear--otherwise I would want ear plugs. If you have a larger carpeted room with less noise reflection and can position the unit farther away from you, it would help.
The Whynter is able to easily cool my 11x17 office from 84 degrees to 76 degrees and have the compressor shut off for several minutes before it turns on again. That's pretty good compared to my old AC unit, especially considering the poor insulation and large windows in my new house.
As for the dual hose design, while it may be more efficient than a single hose unit, the down side is that the hoses are very large, bulky, unsightly, and tedious to setup and position. You basically can't put the unit closer than 2 feet from the window since the hoses are so large and stiff. The larger hoses are obviously more efficient, but the downside is the appearance and bulk. There is no hiding this thing.
As for draining the water, I haven't yet dealt with that, but I'm okay with having to rig something up if necessary. I'm going to call Whynter to ask about the "upper drain port" in the middle of the back of the unit to see if that can have a hose attached instead of having to fight with the bottom drain.
The unit is relatively compact and light compared to my old air conditioner. The plastic body and frame make it much lighter than a metal design, and it's smaller overall than the 7,500 BTU Penguino.
Overall I'm happy with the unit so far. I will probably only use it 3 months of the year for summer here in the Los Angeles area, so I'm hoping to be able to tuck it away in a closet during the rest of the year.
UPDATE 1 - NOISE REDUCTION: After three days of running, the noise was frustratingly loud, so I tried to see if I could reduce the noise. My impression is that there is a significant amount of noise just from the air flow out of the exhaust hose. So I grabbed a large shower towel, folded it in quarters, laid it over the first foot of hoses, and immediately I noticed an improvement. I then just covered the exhaust hose, and that was what reduced the sound. It doesn't dramatically reduce the overall volume, but it significantly reduces the highest frequency of the noise which is what was bothering me the most.
I'm now going to look into some kind of hack to neatly wrap the exhaust hose with a towel or insulation to see if that works. The one possible downside might be that by insulating the exhaust hose, it increases the temperature of the plastic hose and causes it to degrade faster. But given my office layout, I need to try and quiet it down, so I'm okay with that consequence.
UPDATE 2 - UPPER DRAIN PORT: On the back of the unit, near the middle, there is an additional plastic cap that holds a rubber stopper, which goes into a plastic port on the unit. The instruction manual calls this the "Upper Drain Port", and later mentions in "Dehumidifying Mode" that it can be used for "continuous drainage". I called Whynter customer service (866-949-6837) and the woman who answered confirmed that it can be used for continuous draining of the unit rather than the lower drain plug.
I don't know if this is a new feature, but for all the people complaining about having to lift or tilt the unit to drain it, locate the ** Upper Drain Port ** on the back and give it a try.
Unfortunately, despite the manual saying that "a garden hose" can be used for this port, the male threads on the port do not match my standard garden hose threads. The diameter is correct, but the threads are slightly different, so I can only get a few turns before the threads tighten up. But it looks like it should be possible to rig up a piece of tubing and gasket that will work to allow draining outside or into a bucket.
UPDATE 3 - WATER DRAIN SOLUTION: I went to Home Depot and found some parts to make a simple and effective water draining solution for the Upper Drain Port that uses gravity, no pump required.
Here are the parts and the Home Depot SKU numbers, which cost about $13.
3/4 Sch 40 PVC threaded female-female coupling (SKU 610798)
Watts 5/8" ID x 3/4" MIP Nylon Hose Barb with 90 degree elbow (SKU 558915)
Watts 3/4" OD, 5/8" ID x 10 ft. Clear Vinyl Tubing (SKU 702554)
Optional: HDX 2 1/2 quart plastic All Purpose Mixing Container and lid (by the orange buckets at HD)
The threads on the PVC coupling aren't exactly the same as either the Whynter drain port, or the Watts Hose Barb, but since there is no pressure involved, it works well enough. Just be gentle and don't over tighten it.
First, remove the plastic cap and rubber cork from the Upper Drain Port on the back of the unit (be ready for water to pour out), then gently thread the PVC coupling on to the drain port. Then thread the plastic hose barb into the PVC coupling, pointing it downwards. Then cut a piece of the clear vinyl tubing and attach it to the hose barb (I used about 15"). Point the hose into a container or bucket, and you are all set.
This morning I had collected about 20 ounces of water after running for a few hours.
UPDATE: August 2015: This AC unit has been working great this summer. Over the winter, I had new windows installed and insulation blown into the exterior walls, so that has greatly improved the home office where I use this unit. Although it does make a fair amount of noise, It is definitely quieter than the larger ARC-14 and does a good job for my office. Today it is 98 degrees and it is working very hard to keep the room temp at 78. It has been running continuously, but is holding the temp steady. When I first used it this summer, after it had sat in the garage all winter, it did act a little funny, with the compressor not turning on for several minutes, but after that first day of use, it has been working fine.
* Cools pretty well. I use it in a bedroom, usually with the door shut. For this, it works fine, and can always keep the room cold enough for my liking. (Admittedly, I don't live in a hot climate, so about the worst it has to deal with is 90F.)
* Its dual-hose design works a lot better than single-hose. I previously had a single-hose system from a different manufacturer, and while it worked, its design caused it to draw in hot air from outside, so it always seemed to be fighting against itself. The dual-hose design eliminates that problem, and I'm glad I upgraded.
* Auto-drain function means I rarely have to empty the water tank. Maybe 5 times in the 2 years I've owned it.
* Seems pretty reliable. I've had it over 2 years and it's still working just as well as when I got it.
CONS (all minor, some very minor):
* It's a bit loud. Not so loud that I can't sleep, but louder than I'd like. Can't really blame them for this, though, since all the machinery is there in the room, right next to you. It's the nature of the beast.
* It's big. But again, all portable AC units are going to be like this.
* Overall, it's reasonably well made, but there are a few parts that rattle. The flap on the air outlet rattles, so I wedged a clothespin in, which stops the rattling.
* When the thermostat hits its set point, it doesn't shut off the fan that circulates the air in the room. It shuts off everything else (compressor, fan that pumps air through hoses), but I'd rather it shut off completely. There might be a reason it needs to stay on, but if so, it should at least kick the fan down to its lowest speed. As it is, if you set the fan on high speed, it will leave it there even when the compressor isn't running, which doesn't seem necessary.
* Though it's WAY better than a single-hose system, it still seems to create a little negative pressure that draws warm outdoor air in. I can tell there's negative pressure because when it's running, it's harder to shut my bedroom door. (Maybe this is intentional for reasons I don't understand?)
* When you put it away for the winter, it's hard to remove the hoses from the back of the unit. There's a trick to it (make sure all tabs are pushed in to release the hose), but it's still not easy. On the plus side, there's no worry that the hoses will fall off accidentally if you move the unit around.
* The blue LED display is really bright. Looks kind of neat, but it lights up the room while I sleep.
* Part of the display is hard to make sense of from far away. The numbers are easy to read, but the fan speed, operating mode, etc. are all indicated by a bunch of identical little blue squares that light up in different positions. Unless you're really dedicated, you're not going to remember exactly which pattern of blue squares means what. (Look at the product images to see what I mean.)
* If you change settings with the buttons on the unit itself, the remote's LCD display will not reflect the changes. Basically, there is only one way communication. Very minor once you realize that's how it works.
* If you're going to run it a while, set the fan speed to low. A higher fan speed will cool the room down faster initially, but since the fan never shuts off, this is quieter (and probably uses less energy).
* Shut the door to the room you're running it in. It's not designed to cool the square footage of a whole apartment or house. 12,000 BTUs is a single-room AC unit. You don't have to religiously keep the door shut, but realize it's going to work somewhat better that way.
* If the bright display bothers you, put aluminum foil over the left half, i.e. the part that lights up. It'll be ugly, but aluminum foil is great at blocking light (better than paper or tape). This can be done without blocking the remote control's sensor.
* For the rare time when the condensate (water) tank needs to be emptied, I keep the unit on a small, sturdy table so it's 15 inches off the ground. Even though it's not needed often, it's much easier to drain it into a bucket. The drain plug is very low on the unit since it drains by gravity and thus needs to be at the bottom of the tank.
* Go ahead and buy some window locks since installing this is going to make it impossible to lock your window normally. I bought some that clamp onto the window tracks with thumb screws.
This thing is really pretty good. I've put a long list of cons, but none of them really matter that much. I just want people to be aware of the minor things they'll face. If you're hot, this is going to make you more comfortable, and that's what matters most.
Top reviews from other countries
It is not "Whisper" quiet NOR is it loud like a " Jet engine"!!. More like an 8'000btu window a/c.
But since "noise" is up to each person's own take on his/ her own level of tolerance.....
2 common issue's have been A) noise AND B) the bottom end of season drain. Since this has been the " baine" of some people's existence , ( Don't know why since there is an upper drain with garden hose fitting!!) For the main usage throughout the season. Hmmm...
I have placed my unit on piece of carpet - door mat size, to which I have 2 short pieces of 2×4 with packing foam stapled to them. See photos.... The unit is raised, stable, quieter (??) and 2.5 inches higher. So the end of season drain is easily accessible.
I find the unit well made, it was shipped promptly& securely in (2) large boxes. Both boxes being the size of a small apartment fridge, both do slide up and off leaving it sitting in a very snug form fitting tray. CAUTION..2 people should be used to unpack this 80lbs beastie!!
Set up & testing proved the a/c works, the window kit- needed little futzing, but you will need a roll of peel' n stick a/C foam to seal the window bit's edges. The unit on LOW FAN/A/C uses about
750- 830 Watts - on high the 1100watts, the fan on LOW = 45 Watts to 56 Watts high speed.
I will review/ edit once I'm able to use this Whynter 12'000btu A/C most during this year's Toronto Ontario summer...Hoping that summer 2016 won't be too much of a cooker!!
Edit June 20/16
Hot, sticky, stinky T.O and this little gem is whirring away!!
It's using 200 watts more than my Danby 8000btu window jobby , but this is because it doesn't have an "energy saver" mode, the fan constantly runs(45watts) but is on.Still I would say it's a good buy, not great but good because of not having the energy saving mode. From my research on A/C's: #1window,#2dual hose, and lastly single hose for energy savings for people who have to pay for cool comfort.....hope this helps.
- Cools quickly
- Nice design
- Easy to install
- Too big (I live in a small appartment and it takes enough places)
- There is not a tank water, you need to drain manually the water
In general it is a great air conditionner. I recommend it!
1: it is LOUD. This is more of a inherent flaw of portable AC units than something unique to this machine, but the volume this machine makes was advertised as quiet for a portable unit. This simply isn't the case. When the compressor is running it sounds like a jumbo jet is landing in my apartment. If you're going to buy this you might as well include a box of earplugs with your order.
2: The digital thermostat, although an appreciated feature, isn't quite accurate. It tends to over estimate the temperature by about 3 degrees. To cool my apartment to 22 degrees I have to set it to 25. This isn't a big problem, however if you're the type who likes accuracy it may be a minor bother. I suppose this has to do with the limitations of the thermostat being located within the machine.
Installation was relatively straightforward. To mount it to a window you will need to use some tape. I recommend using gaffer tape (available on amazon) because using duct tape will leave a horrible residue on your window pane and will be impossible to deal with when you need to uninstall the machine.
It is reasonably low maintenance if you live in a low humidity area. You do need to clean the air filter every few weeks. I have never needed to drain the condensate tank, although the plug is located in an impossibly inconvenient place (at the very bottom and back of the machine). If you live in a very humid place you may have to buy a condensate pump and some hose (also available on amazon), as I cannot imagine tolerating the hassle of routinely accessing that inconveniently placed drain.
I'm generally satisfied with the purchase and I would recommend this machine to someone who needs to buy a no-frills portable AC unit. However if at all possible get a window-mounted one as they are quieter and take up less space.