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Whynter ICM-15LS Automatic Ice Cream Maker 1.6 Quart Capacity Stainless Steel, with Built-in Compressor, no pre-Freezing, LCD Digital Display, Timer, One Size, Multi
|List Price:||$299.00 Details|
|Price:||& FREE Returns|
|You Save:||$49.50 (17%)|
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|Item Weight||27 Pounds|
|Item Dimensions LxWxH||11 x 18.5 x 10 inches|
About this item
- Make sure this fits by entering your model number.
- Award Winning: Best self-freezing ice cream maker by WireCutter and Real Simple; Self-contained frozen dessert maker that does not require pre-freezing; makes ice cream, frozen yogurt, sorbet.
- Stainless steel housing; Reliable built-in audible timer
- 1.6 quart (1.5 liter); -0.4ºF to -31ºF Cooling temperature
- BPA-free aluminum removable mixing bowl and churn blade for easy storage and effortless cleaning
- LCD timer control; Motor Protection Function that shuts off to prevent damage if the mixture freezes solid
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What's in the box
From the manufacturer
- Capacity: 1.6 quart
- Stainless steel housing
- No pre-freezing required
- Reliable built in audible timer
- Cooling temperature: -0.4°F to -31°F
ICM-15LS Whynter Ice Cream Maker – Stainless Steel
This versatile self–freezing ice cream maker allows you to not only make premium ice cream but also refreshing sorbets, Italian gelato, sherbets, fresh frozen yogurts and other treats. Our professional standard ice-cream maker offers premium features not found in budget ice cream makers. A built-in powerful compressor freezer allows for continuous use without the inconvenience of having to pre-freeze the mixing bowl. Not only is it so much easier, it also tastes a whole lot better.
|Unit Capacity||1.6 quart||2.1 quart||2.1 quart|
|Temperature Range||-0.4°F to -31°F||-0.4°F to -31°F||-0.4°F to -31°F|
|Power Consumption||150W / 2.4A||180W / 3.0A||180W / 3.0A|
|Unit Dimensions||18.5” W x 11” L x 10” H||12.5” W x 10.75” D x 14.25” H||16.75” W x 11.25”D x 10.25” H|
|Weight||27 lbs||25 lbs||25 lbs|
|Function||Ice Cream Maker||Ice Cream Maker||Ice Cream Maker|
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|Shipping||FREE Shipping. Details||FREE Shipping. Details||FREE Shipping. Details||FREE Shipping. Details||FREE Shipping. Details||FREE Shipping. Details|
|Color||Multi||Stainless||Stainless Steel||Silver||Stainless Steel||White|
|Item Dimensions||11 x 18.5 x 10 inches||16.73 x 12 x 9.33 inches||10.75 x 12.5 x 14.25 inches||8.25 x 8 x 11.25 inches||11.25 x 16.75 x 10.25 inches||9.5 x 9 x 11.25 inches|
|Item Weight||27.00 lbs||27.20 lbs||24.25 lbs||12.00 lbs||24.25 lbs||10.14 lbs|
|Material||Stainless Steel||Steel||Stainless Steel||Stainless Steel, Plastic||Stainless Steel||Plastic|
With the Whynter ICM-15LS stainless steel frozen dessert ice cream maker, you can make a spread of delectable desserts in about 30-40 minutes. This versatile self –freezing ice cream maker allows you to not only make premium ice cream but also refreshing sorbets, Italian gelato, sherbets, fresh frozen yogurts and other treats. Our professional standard ice-cream maker offers premium features not found in budget ice cream makers. A built-in powerful compressor freezer allows for continuous use without the inconvenience of having to Pre-freeze the mixing bowl. not only is it so much easier, It also tastes a whole lot better.
Reviews with images
Top reviews from the United States
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OK so instead of returning it immediately I thought I would start with Whynter customer support to see if they had any ideas. Their recorded call said they were in their "busy season" and to either leave a message for a call back or, for faster service, send an email. I left a message still hoping to speak with a live person but by the next day, hadn't heard anything so changed my mind and sent an email. That was four days ago and I've not had a phone call nor have I received an email except for an automated response saying my "ticket" had been logged. I can forgive a lag of 2 or 3 days if a company gives me some indication of when they will respond but after 4 days have passed with no contact I'm going to assume I'm never going to hear from them.
So today the unit got returned to the vendor that sold it to me. Based on my customer support experience I decided to replace this unit with a Cuisinart since Whynter apparently does NOT want anything to do with their customers. (And, Whynter, if you read this, I'd recommend that you fix your customer support experience - hire more people or do a better job responding to requests - if you don't want PO'ed customers. It's the biggest reason why I will not purchase another product from you at this point.)
My issue with the machine is that the canister started to smell like bad dairy after a few month of use. Even though we cleaned it very thoroughly and sanitized it with food grade sanitizer solution every time.
We even bought bottle brush to clean the hallow post area. Last but not least, we even bought commercial milk stone removal sanitizer product to clean and soak it time and time again. The smell still lingers!
I used a $40 Cuisinart ice cream maker for years and never had such problem.
The most frustrating thing is the response from Whytner. The customer service was not helpful. Her response was literally "well, I have never heard of this before" and "You can buy another canister." I tried to point out to her that the smell comes from the plastic post in the middle and how we tried to cleaned it. Her response was "the canister is aluminum." Talking to her felt like a big waste of time. At the end, she filed a report, not sure what that will lead to ultimately.
But it does not matter much now. Will never buy anything from this brand again.
Cons:. Big footprint. Not many would leave it out on the counter. Not Stainless steel. Anodized aluminum and non-BPA plastic. The prominent "Stainless steel" mark on the box refers to the handsome exterior.
Top reviews from other countries
After using the machine for a couple of months, the canister and the plastic post started to develop a rotten dairy/mouldy smell. I took apart the canister and cleaned all the pieces vigorously several times, but I could not get rid of the smell. A year and a half later, with continued constant cleaning, the smell has gotten quite strong. Every time I make ice cream, it’s all I smell. This makes the process of making ice cream not very appealing—or appetizing!
Into our 2nd month and still going strong.
We noticed that the first try resulted in some ice crystals in the ice cream. We determined that this was due to failing to fully chill the custard prior to freezing. With this mistake corrected, the subsequent product was perfectly smooth and high quality.