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Whynter 12,000 BTU Dual Hose Portable Air Conditioner, Frost White (ARC-12SD)
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- 12,000 BTU cooling. Dual hose operation
- CFC free R-410A refrigerant and lead free RoHS compliant components
- Digital and remote control
- Includes extendable exhaust and intake hoses (up to 60") and window kit (up to 46")
- Max. window kit length = 46" , Min. window kit length = 20"
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The energy-efficient Whynter ARC-12SD Dual Hose Portable Air Conditioner draws warm, humid air in and transforms it into cool and fresh air. The sleek, frost-white portable air conditioner features auto-drain technology for controlling condensation, an easy-to-install dual hose venting system, and three operational modes; cooling, fan only and dehumidifying.
Energy efficient ARC-12SD portable air conditioner can be easily set up in any indoor location. View larger.
Includes easy-install kit. View larger.
The control panel features an LED display and simple controls. View larger.
Dual hose system facilitates greater space utilization. View larger.
Air Conditioning in a Compact, Energy Efficient Design
The energy efficient ARC-12SD is CFC free and designed for minimal energy consumption. This efficient air conditioner uses ozone-safe R-410A refrigerant and lead-free, RoHS-compliant components.
Cools Rooms with Clean, Fresh Air
With 12,000 Btus, this robust unit cools spaces up to 400 square feet with average ambient room conditions. Use it in computer or server rooms, bedrooms, classrooms, living rooms, workshops, and more.
Easy Transport from Room to Room
Outfitted with four multidirectional casters, the unit can be easily wheeled between rooms without being lifted or carried. The unit measures 34 by 20 by 16.5 inches (H x W x D).
Auto Drain Function Removes Condensation
Auto drain technology draws moisture from the air and recycles it to product cool, clean air. The system prevents excess condensation from accumulating, making the unit suitable for continuous, everyday use.
Dual Hose Exhaust for Optimal Airflow and Efficiency
To cool your space efficiently, the ARC-12SD draws warm air from both the inside and outside environment and converts it into cool, clean air. Warm, humid air is then expelled from the room through exhaust hose. Similar to traditional window air conditioners, this system creates improved airflow and efficient cooling.
Three Operational Modes Include Fan and Dehumidifier
The unit offers three modes: cooling, dehumidifying, and fan. Cooling mode cools and dehumidifies the room. To dehumidify without cooling, choose the dehumidifying option. Fan mode circulates air in the room and offers four fan speeds to choose from.
The unit has a dehumidifying capacity of 96 pints per day and an adjustable digital thermostat range of 61 degrees F to 89 degrees F.
Non-Permanent, Easy-to-Install Venting Kit
The easy-install kit includes a window slide bar that fits in standard windows up to 46 inches wide. The slide bar adjusts vertically or horizontally. The kit also includes two extendable exhaust hoses (up to 60 inches) with components for securing the hoses to the unit and the window slide bar.
The ARC-12SD is designed for non-permanent venting through a window, though it can be custom modified to fit into wall openings or dropped ceilings.
Simple Control Panel and Convenient Remote
The control panel features simple selections, including a mode selection button, up/down temperature adjustments, and fan speed selection. Program the unit to activate or shut off at preset times with the 24-hour timer. An included remote control puts the full set of functions at your fingertips.
Washable Pre-Filter and Activated Carbon Filter
The included pre-filter and odor-neutralizing carbon filter help keep cooled air fresh and clean. To clean the pre-filter, simply remove it from the unit and rinse, tap off, or vacuum the accumulated dust. The carbon filter should be replaced every two to three months.
Outfitted with Auto-Restart and Safety Features
During power outages, the auto-restart function will automatically restart the unit at its previous setting. This unit is also supplied with a Leakage Current Detection and Interruption (LCDI) plug, which reduces the risk of fire due to arcing faults in the power supply cord.
What's in the Box
Whynter ARC-12SD 12,000 Btu Portable Air Conditioner (Frost White), two exhaust hoses, window venting kit, remote control, washable pre-filter, activated carbon filter, and user manual.
ARC-12SD Dual Hose Portable Air Conditioner
At a Glance:
- 12,000 Btus cooling capacity
- Energy efficient air conditioner, fan, and dehumidifier in one
- Dual-hose operation
- Mobile unit with casters for easy transport
- R-410A refrigerant is safer for ozone
- Patented auto- drain function fully exhausts all condensation
Whynter Portable Air Conditioners
|BTU's||10,000 BTU||11,000 BTU||12,000 BTU||12,000 BTU||Cooling: 12,000 BTU |
Heating: 11,000 BTU
|13,000 BTU||14,000 BTU||Cooling: 14,000 BTU |
Heating: 13,000 BTU
|Approx. Sq. Ft.||500 sq. ft.||350 sq. ft.||400 sq. ft.||400 sq. ft.||400 sq. ft.||420 sq. ft.||500 sq. ft.||500 sq. ft.||500 sq. ft.|
|Single hose /Dual hose||Single hose||Dual hose||Single hose||Dual hose||Dual hose||Dual hose||Dual hose||Dual hose||Dual hose|
|Color||White||White||Platinum||Frost White||Frost White||Gray||Platinum and Black||Platinum and Black||Platinum and Black|
|Adjustable Temperature||62 to 88 degrees F||61 to 89 degrees F||61 to 89 degrees F||61 to 89 degrees F||61 to 89 degrees F||61 to 89 degrees F||61 to 89 degrees F||61 to 89 degrees F||61 to 89 degrees F|
|Dehumidifying Capacity||55 pints / day||81 pints / day||91 pints / day||96 pints / day||96 pints / day||91 pints / day||101 pints / day||101 pints / day||91 pints / day|
|Condensation Removal||Self-evaporative||Self-evaporative||Auto drain||Auto drain||Auto drain||Self-evaporative||Auto drain||Auto drain||Auto drain|
|Fan speeds||4 speed||4 speed||3 speed||3 speed||3 speed||4 speed||3 speed||3 speed||3 speed|
|Timer||24 hour||24 hour||24 hour||24 hour||24 hour||24 hour||24 hour||24 hour||24 hour|
|Max Power Consumption||1170W / 10.1A||1040W / 9.5A||1080W / 9.5A||1100W / 10.5A||Cooling: 1100W / 10.5A |
Heating: 1020W / 9.5A
|1180W / 10.8A||1250W / 10.8A||1250W / 10.8A||1250W / 10.8A|
|Unit Dimensions |
(H x W x D)
|28 x 17 x 13.6 inches||35 x 18.7 x 19.5 inches||31 x 17 x 15.5 inches||34 x 20 x 16 inches||34 x 20 x 16 inches||35 x 18.7 x 19.5 inches||35.5 x 19 x 16 inches||35.5 x 19 x 16 inches||35.5 x 19 x 16 inches|
Compare to similar items
This item Whynter 12,000 BTU Dual Hose Portable Air Conditioner, Frost White (ARC-12SD)
|Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping|
|Color||White||Platinum And Black|Black||White||Platinum|
|Item Dimensions||20 x 16.5 x 34 in||19 x 16 x 35.5 in||30.5 x 17.3 x 15.4 in||17 x 15.5 x 31 in|
Top Customer Reviews
+ Cooling Ability; this unit easily chills my 15' x 20' (300 square feet) family room
+ Compressor Noise; this is surprisingly quite, even at the highest setting
+ Size; not too intrusively large, about the size of the old upright radio we have it setting next to
+ Portable; unit is fairly heavy but it is on wheels (note that the window vent needs to move with the unit)
+ Remote Control; a handy addition with a digital display that lets you change the temperature, fan speed, and timer from across the room
+ Easy Setup; my son and I had this unboxed and running within 15 minutes of opening the box, only one Philips Head screwdriver required to attache the screws to the window vent mount
- Ugly Vent Hoses; while it can't be helped as they are needed, the white vent hoses (look like dryer vent hoses) are an eyesore when extended out and totally incongruous with any decor (we keep ours retracted as much as possible except when needing to aim the Air Conditioning output to a different room)
*Fan Noise; this can move a lot of air and makes the expected amount of fan noise when on the highest settings
This portable unit was a good solution for my needs and we will likely be getting at least one additional unit in the near future for use our the second floor.
It's amazing. Within 20 minutes our whole bedroom (20 x 16, or 320 sq ft) is crisp and cool, and if we leave the door open it cools the hallway and the bedroom across the hallway, too.
I recommend this completely, but a few cons you may want to know just in case they're deal-breakers (in no particular order):
1) It's not quiet. However, it's not ridiculously loud, either. I can sleep through it, and I'm usually not able to sleep with much white noise. If being cool is your #1 priority (as it was for us), you can deal with the noise.
2) It's not small. We call it our R2D2 (Star Wars), as it's about the same size. We have a tall California King, and it still stands a few inches taller than the bed. Again, worth it for the cooling capacity.
3) The window install kit is small. Isn't tall enough to fit our 4' window - I had our handyman rig it up using other materials he had to get at a hardware store. Without this, you really can't install it in a window much bigger than 2 or 2.5'. And no, it cannot be used unless it's installed in a window (in case you were hoping to get around that).
Honestly, you won't regret this purchase if your main concern is beating the summer heat - this is a lifesaver.
I recently moved to a house that is older, has less insulation, and where my office has two 4' x 5' windows. I knew the Penguino wouldn't cut it. While the recommended BTU guidelines say that 12,000 BTU is overkill for my new 11x17 office, I didn't want something under powered, and I wanted to be able to move the unit to the living room, garage, or sun room and have it handle those rooms as well.
After learning about dual hose portable AC units, I ordered this Whynter from Amazon based on the generally positive reviews. When I received it, I let it sit in the box upright for a full 24 hours just to make sure that the compressor was happy.
I then got it setup, got the hoses connected, plugged it in, and....nothing. No lights, no sounds, no power, nothing. The buttons on the front didn't do anything, and while the remote LCD display worked, the remote didn't turn the unit on either. I triple checked the plug and reset it to make sure that it wasn't tripped. I double checked my outlets, checked the voltage on the outlets, and even verified that there was electricity going up the cord using a non-contact voltage detector. All seemed fine with my electricity.
I called customer support, but they were closed since it was Sunday, so I left a VM and then emailed support. They called me on Monday and explained that it was likely the cable to the display panel on the front of the unit. They said that they have found that during shipping, the cable apparently gets disconnected. They emailed me some instructions on how to open up the unit, remove the back and front cover, and check the cable. I opened it up, and sure enough, the cable had fallen out. I would hope that since they know about this issue that they will use a piece of tape or glue on future production runs to fix this issue.
While plugging the cable back into the front display panel, I noticed that it had been pinched under the front cover, and this had ripped the insulation and exposed the wires. I emailed a photo of the damaged cable to support, and the next day they shipped out a replacement cable and new display circuit board. Two days later those parts arrived, I installed them, and got everything reassembled. I then plugged it in and immediately heard a beep. I turned it on and the front panel lit up. The compressor kicked in, and cool air quickly started flowing. All fixed.
While that process took about a week to get through, I thought the customer service was very good. They knew my problem as soon as I described it, sent me instructions so that I could fix it myself, and then sent me new parts. It generally took a day to receive each reply, but they were responsive and helpful. Some customers might not be comfortable taking apart the unit, but I didn't mind doing the fixes at all, as it was a lot easier than having to re-pack and return the unit.
Now that I have it working, I like it, but it does have some fundamental drawbacks. The drawbacks aren't necessarily the fault of this particular product, but rather the inherent challenges with portable AC units.
While the compressor on this Whynter unit is quieter than the noisy clanky compressor on the Penguino, the Whynter generates quite a bit of noise when running. The noise seems to be coming mostly from the fan and air flow of the exhaust hose. Once the unit cools the room and temporarily drops into fan only mode, there is a huge drop in noise.
Using two iPhone apps, I'm measuring about 70dB about 5 feet away from the unit in my office. While 70 dB isn't necessarily "loud", the constant white noise and frequency of the sound feels very loud and is actually fatiguing in my office, which is currently sparsely decorated, so there is probably lots of sound reflection making it sound even louder. It feels similar to being on a passenger airplane, but not quite as loud. Fortunately I have some Bose QuietComfort noise cancelling headphones that I can wear--otherwise I would want ear plugs. If you have a larger carpeted room with less noise reflection and can position the unit farther away from you, it would help.
The Whynter is able to easily cool my 11x17 office from 84 degrees to 76 degrees and have the compressor shut off for several minutes before it turns on again. That's pretty good compared to my old AC unit, especially considering the poor insulation and large windows in my new house.
As for the dual hose design, while it may be more efficient than a single hose unit, the down side is that the hoses are very large, bulky, unsightly, and tedious to setup and position. You basically can't put the unit closer than 2 feet from the window since the hoses are so large and stiff. The larger hoses are obviously more efficient, but the downside is the appearance and bulk. There is no hiding this thing.
As for draining the water, I haven't yet dealt with that, but I'm okay with having to rig something up if necessary. I'm going to call Whynter to ask about the "upper drain port" in the middle of the back of the unit to see if that can have a hose attached instead of having to fight with the bottom drain.
The unit is relatively compact and light compared to my old air conditioner. The plastic body and frame make it much lighter than a metal design, and it's smaller overall than the 7,500 BTU Penguino.
Overall I'm happy with the unit so far. I will probably only use it 3 months of the year for summer here in the Los Angeles area, so I'm hoping to be able to tuck it away in a closet during the rest of the year.
UPDATE 1 - NOISE REDUCTION: After three days of running, the noise was frustratingly loud, so I tried to see if I could reduce the noise. My impression is that there is a significant amount of noise just from the air flow out of the exhaust hose. So I grabbed a large shower towel, folded it in quarters, laid it over the first foot of hoses, and immediately I noticed an improvement. I then just covered the exhaust hose, and that was what reduced the sound. It doesn't dramatically reduce the overall volume, but it significantly reduces the highest frequency of the noise which is what was bothering me the most.
I'm now going to look into some kind of hack to neatly wrap the exhaust hose with a towel or insulation to see if that works. The one possible downside might be that by insulating the exhaust hose, it increases the temperature of the plastic hose and causes it to degrade faster. But given my office layout, I need to try and quiet it down, so I'm okay with that consequence.
UPDATE 2 - UPPER DRAIN PORT: On the back of the unit, near the middle, there is an additional plastic cap that holds a rubber stopper, which goes into a plastic port on the unit. The instruction manual calls this the "Upper Drain Port", and later mentions in "Dehumidifying Mode" that it can be used for "continuous drainage". I called Whynter customer service (866-949-6837) and the woman who answered confirmed that it can be used for continuous draining of the unit rather than the lower drain plug.
I don't know if this is a new feature, but for all the people complaining about having to lift or tilt the unit to drain it, locate the ** Upper Drain Port ** on the back and give it a try.
Unfortunately, despite the manual saying that "a garden hose" can be used for this port, the male threads on the port do not match my standard garden hose threads. The diameter is correct, but the threads are slightly different, so I can only get a few turns before the threads tighten up. But it looks like it should be possible to rig up a piece of tubing and gasket that will work to allow draining outside or into a bucket.
UPDATE 3 - WATER DRAIN SOLUTION: I went to Home Depot and found some parts to make a simple and effective water draining solution for the Upper Drain Port that uses gravity, no pump required.
Here are the parts and the Home Depot SKU numbers, which cost about $13.
3/4 Sch 40 PVC threaded female-female coupling (SKU 610798)
Watts 5/8" ID x 3/4" MIP Nylon Hose Barb with 90 degree elbow (SKU 558915)
Watts 3/4" OD, 5/8" ID x 10 ft. Clear Vinyl Tubing (SKU 702554)
Optional: HDX 2 1/2 quart plastic All Purpose Mixing Container and lid (by the orange buckets at HD)
The threads on the PVC coupling aren't exactly the same as either the Whynter drain port, or the Watts Hose Barb, but since there is no pressure involved, it works well enough. Just be gentle and don't over tighten it.
First, remove the plastic cap and rubber cork from the Upper Drain Port on the back of the unit (be ready for water to pour out), then gently thread the PVC coupling on to the drain port. Then thread the plastic hose barb into the PVC coupling, pointing it downwards. Then cut a piece of the clear vinyl tubing and attach it to the hose barb (I used about 15"). Point the hose into a container or bucket, and you are all set.
This morning I had collected about 20 ounces of water after running for a few hours.
UPDATE: August 2015: This AC unit has been working great this summer. Over the winter, I had new windows installed and insulation blown into the exterior walls, so that has greatly improved the home office where I use this unit. Although it does make a fair amount of noise, It is definitely quieter than the larger ARC-14 and does a good job for my office. Today it is 98 degrees and it is working very hard to keep the room temp at 78. It has been running continuously, but is holding the temp steady. When I first used it this summer, after it had sat in the garage all winter, it did act a little funny, with the compressor not turning on for several minutes, but after that first day of use, it has been working fine.