SkyDrop 8 Zone Wifi-Enabled Smart Sprinkler Controller with Additional 8 Zone Expansion Unit Bundle (16 Zone)
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- Connects to your Wi-Fi network to access Skydrop Plus cloud services. As of June 1, 2019 a monthly fee of $1.99 or an annual fee of $17.99 is required for all Skydrop cloud services.
- Quick & Painless Install Connects to your existing sprinkler system wiring and location. Get up and running in minutes.
- WIFI Connected Intelligence Monitor and manage watering from your computer, smartphone or tablet, or from the controller itself. No matter where you are, you're in control.
- Make Your Outdoors Great From your lawn to the vegetable garden to the flower beds: Make your outdoors great so that you can spend less time tending them and more time enjoying them.
- Self-Regulating Skydrop customizes watering based on current local weather to make sure your lawn and garden get exactly the water they need, across each unique zone.
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Connects to your Wi-Fi network to access Skydrop Plus cloud services. As of June 1, 2019 a monthly fee of $1.99 or an annual fee of $17.99 is required for all Skydrop cloud services. Skydrop 8 Station expandable to 16 Station wifi app controller irrigation timer/controller. The Right Way To Water Mobile Control at Your Fingertips Enjoy the easy-to-use interface accessible through the Skydrop controller and your smartphone, tablet or computer. Skydrop automatically sets optimal watering levels for your lawn, garden and landscaping: with hot, cool, rain-Skydrop has got you covered. Using the most advanced technology to access hyper-local weather data, Skydrop calculates water loss in your soil to adjust your watering schedule, which means you'll spend: Less on your water bill, Less time tinkering with your watering system, and More time doing more of what you love.
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Skydrop’s solution? Buy a repeater. But there are two problem with this. First, since all my other Wifi devices work just fine even 100 feet further away, a repeater would only be for the Skydrop. So instead of me buying, how about Skydrop shipping a repeater with each unit to make up for this flaw? But this “solution” merely adds insult to injury. See the reviews (on the 8 zone version) where people purchased repeaters and it still blinks on/off. Signal strength is not the problem; my 2 bars should work fine. The fatal flaw is the unreliable Wifi chip itself.
Worst is where you turn a zone on manually from your cellphone while tweaking the sprinklers, then when you go to shut it off the Wifi glitches. So you have to run inside to the unit with muddy shoes and hands, or… dig up the valve cover to manually shut-off. The potential here is just trap-bait for a series of infuriating disappointments. It made me mad enough to write this review.
So Skydrop saves 10 cents on a chip, and we users have to go through all this grief? What good are the looks or online SW if the Wifi is critically flawed? Now that I have bothered to check, there are a lot of others who’ve wasted even more time than me.
What a shame. You can feel the love of the Skydrop employees in this design at so many levels. But it is all for nothing. This product is a like a muscular athlete decked out in expensive sportswear… that turns out to have a paralyzing spinal cord injury. The latent potential and racy outfit just make the handicap all the more horrifying. It looks good, but just won’t / can’t work.
Someone needs to get fired at Skydrop, and this product needs to get recalled/replaced for those who purchased it.
SkyDrop customer support was originally very responsive and very helpful. However, the product as failed me this year. The issue is that it can rain and report to every station around me yet my controller continues to water (even after a 6-inch rain is reported). I have reported this to SkyDrop customer support and I get the same answer over and over (and over and over). The answer is that we cannot control what data is being sent to SkyDrop. Well, that is not a good answer because data being reported is stating it rained (a lot) yet SkyDrop turns on irragation. I have asked this issue to be escalated to developers. I get the same guy (Audric Simpson) that is zero help. He promised last time (this is over two month period) it would be escalated. As usual, no contact was made by SkyDrop to me. I sent yet another message asking if it had been escalated. I received the same generic answer.
I would NEVER suggest this product to anyone based on a single category....lousy customer support.
Original review here:
First let me say I am completely satisfied with Skydrop. I had some problems getting started. The controller ended up with a wifi issue. After working with tech support (very responsive), it was determined that a replacement controller was required. The controller was quickly shipped and received. It was supposed to have been pre-tested. I suspect it was not as I had to perform a factory reset. Once completed, I was able to get it connected to my wifi.
I believe I received a referbished replacement controller. No proof.
Skydrop needs to clamp down the development process to include a much more robust test before releasing the next product revision.
Android app is buggy. Most functions are 100% but some require workarounds to program/operate.
The bottom line is that the controller accomplishes what I wanted. One must experiment to get a program that is what is needed.
I'll add that I carefully researched this product prior to purchase to ensure that there were no additional fees associated with its use. Directly from their FAQ on their own website comes the following: "Are there any additional fees or costs associated with the Skydrop Controller? No. There are no additional fees or costs associated with the purchase or use of the controller. The manufacturer suggested retail price of the controller is $299.00 + tax." (I've placed the link to their SkyDrop FAQ where this information came from in the comments section).
As a direct contradiction to their own published FAQ regarding no additional fees, existing customers received the following email on 5/29/2019:
"Due to the increased costs associated with maintaining the Skydrop Cloud, including the hyper-local weather data, it has become necessary for Skydrop to implement a monthly service fee. Beginning in the first part of June 2019, you will see some changes to Skydrop Web and Skydrop Mobile. These changes will include a limit to the functionality to manage and monitor your Skydrop Controller. You will still be able to see very basic information about your controller but changing the watering restrictions, watering schedule, adjusting zones and running zones manually will be disabled. Within Skydrop Mobile, you will see an option to upgrade to Skydrop Plus. Skydrop Plus includes not only the functionality to manage your controller, but also advanced reporting, more precise weather data, enhanced notifications, and more.
The Skydrop Plus subscription will cost $1.99/month (USD) or $17.99/year (USD) and will be billed through the Apple App Store or Google Play Store. If when prompted to upgrade to Skydrop Plus, you see a higher price, please ensure you have the latest version of Skydrop Mobile.
We understand this cost is unexpected after purchasing your Skydrop controller. We
hope you agree that this cost is small relative to the savings and benefits that
Skydrop provides through the Smart Watering algorithm as well as the ease of use
of an app-enabled sprinkler controller.
We know you may have questions. We’ve tried to anticipate most of them in the FAQ below, but if you have additional questions, feel free to reach out to our customer support team at firstname.lastname@example.org. We are grateful for your patience as we work through this transition. We will respond to you as quickly as possible.
The Skydrop Team"
I question why if weather information is the reason for fees, why other unrelated functionality is being "disabled" unless fees are paid. It seems like a convenient excuse to disable all the basic connected features. Even if fees were required to maintain weather information, the right thing to do would have been to tell customers that the company can no longer maintain that service without fees and keep all other basic functionality intact. What they did was shady. They said, "oh we need some money so let's turn off all functionality unless customers pay extortion to turn it back on even after we said there was no additional fees in our own FAQ".
Skydrop, I will gladly sell your hardware for whatever I can get than pay your extortion for basic connected features promised for free. I predict this company won't be around much longer.