Windows 7 Home Premium SP1 64bit (Full) System Builder DVD 3 Pack
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The best entertainment experience on your PCWindows 7 Home Premium makes it easy to create a home network and share all of your favorite photos, videos, and music. And you can watch shows for free when and where you want with Internet TV on Windows Media Center. Get the best entertainment experience with Windows 7 Home Premium.
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Here is one of the emails I had with them (Feb 9, 2012).
I'm sorry to hear that you received only 1 DVD from the 'Windows 7 Home Premium SP1 64bit (Full) System Builder DVD 3 Pack' instead of receiving 3 DVDs.
I checked the details and found that the item comes with 1 DVD but, it can be used on 3 PCs. It comes with 1 DVD and 3 user license pack. You can install the software on 3 PCs.
However, I've forwarded the details to the concerned team to get more details on the item description. I'll followup with the issue and will send you an email once I get the details from the appropriate team.
Meanwhile, if you prefer to return the item for a full refund, Follow the link below to print your mailing label:
on (Feb 13, 2012) I received another email
I wanted to send you a quick e-mail to let you know that I'm still researching details for the 'Windows 7 Home Premium SP1 64bit (Full) System Builder DVD 3 Pack'.
It usually takes 2-3 business days for this sort of research, but in this case it's taking a little longer. I'm very sorry about this delay.
I'll be in touch shortly with a resolution for you. Thanks for your patience.
(It's July 6, 2012 and I haven't heard from them since. I just recently installed it on the 3rd computer and it comes up with this message "The product key you typed cannot be used to activate Windows on this computer")
Update (July 6, 2012) After talking with Amazon for 30min on the phone I got a refund. They said they would further investigate this matter and the product descriptions.
I am glad I was able to take your call about order #xxx-xxxxxxx-xxxxxxx today. Since Microsoft informed you that the Windows 7 software came with only one license after Amazon's Customer Service Associate e-mailed that it came with three on Feb. 9, 2012, I have refunded $289.99. If you find that you have any other questions or need clarification on anything we talked about, please contact us by going to our Contact Us page (www.amazon.com/contact-us). We're available 24 hours a day, 7 days a week. I hope you have a wonderful rest of your day!
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