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Wine Enthusiast Silent 18 Bottle Two-Temp Touchscreen Wine Refrigerator

4.0 out of 5 stars 46 customer reviews
| 11 answered questions

List Price: $249.95
Price: $169.99 FREE Shipping for Prime members once available
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  • Protects the taste of reds and whites with updated, virtually silent cooling technology in 2 zones
  • Top zone adjustable temperature range of 54-66°F
  • Bottom zone adjustable temperature range of 46-66°F
  • Freestanding only
  • Top zone adjustable temperature range of 54-66°F provides ideal storing conditions for reds and whites
  • Bottom zone adjustable temperature range of 46-66°F provides ideal storing conditions for reds and whites, and optimum serving conditions for most whites
  • Exterior digital touchscreen with temperature display
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Product Information

Technical Details

Brand Name The Wine Enthusiast
Model Info 272 03 18
Item Weight 45 pounds
Product Dimensions 19.8 x 14 x 25.5 inches
Item model number 272 03 18
Installation Type free standing
Part Number 272 03 18
Form Factor Stand alone
Color Black
Voltage 120 volts
Defrost Automatic
Door Hinges Right
Door Material Type Glass
Lighting LED
Shelf Type Wire
Shelves 4
Material Type metal
Batteries Included? No
Batteries Required? No

Additional Information

ASIN B002QV83RI
Customer Reviews
4.0 out of 5 stars 46 customer reviews

4.0 out of 5 stars
Best Sellers Rank #220 in Appliances (See top 100)
#16 in Appliances > Wine Cellars > Freestanding Wine Cellars
Shipping Weight 48 pounds (View shipping rates and policies)
Date First Available May 5, 2003

Warranty & Support

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This item: Wine Enthusiast Silent 18 Bottle Two-Temp Touchscreen Wine Refrigerator
Customer Rating 4 out of 5 stars (46) 4 out of 5 stars (693) 4 out of 5 stars (422) 4 out of 5 stars (25)
Price $169.99 $239.00 $108.38 $239.99
Shipping Prime Logo
Exclusively for Prime members
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Sold By Amazon.com Amazon.com Amazon.com WineStuff
Color Black Black black Black
Dimensions 25.5 inches x 19.75 inches x 14 inches 9.9 inches x 20.3 inches x 37.2 inches 25.25 inches x 20.25 inches x 10 inches 37.5 inches x 20.25 inches x 9.88 inches
Item Package Weight 48 pounds 54.2 pounds 31.75 pounds 55 pounds
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Product Description

Product Description

Store and serve from 2 separate zones! The Wine Enthusiast Silent 18 Bottle Dual Zone Touchscreen Wine Refrigerator is thermoelectric, energy-efficient, and CFC-free wine.

From the Manufacturer

Store & serve from 2 separate zones! This thermoelectric, energy-efficient, CFC-free wine cooler. . . Protects the taste of reds & whites w/ updated, virtually silent cooling technologyin 2 zones. Increases the convenience of temperature control w/ an exterior digital touchscreen. ETL approved. Reflective Thermopane smoked-glass door w/ recessed handle. 4 pull-out chrome shelves. Interior LED lighting. Size: 25-1/2inH x 14inW x 19-3/4inD

Customer Questions & Answers

Customer Reviews

Top Customer Reviews

I think the problem with a lot of negative reviews is people don't understand how a product works. This is meant to hold your less expensive wines and is not mean for really long storage. A couple years sure, but 5, 10, 15, 20? If you storing wine that long, buy a wine cellar. Or if your bottle of wine is more expensive then the wine cooler... well...

This unit is not meant to be put in the garage, an attic, outside on your deck or in a boat. So don't put it there and then complain when it breaks. It's meant to go inside your house where normal living conditions will support how this unit functions. And it's not meant to be built in. So when you put it in a cabinet, under your counter or in a small closet, it's going to over heat and break. It produces heat and needs room to move that heat away from the unit.

It says everywhere standard bottles fit in this unit. That's true for almost any wine cooler of this price size. The nice thing is you can take the shelves out and bulk stack the bottles if you have to. This should be no surprise.

This unit looks nice, it is silent, because from what I know the only moving parts are two computer sized fans in the back. There is no true compressor with liquid running all around the walls of the unit. And the touchscreen functions are nice. Easy to operate and look modern.

The box came way over packed I thought. It was easy to get out of the box after I laid it down and slid it out. Set up was easy, plug it in, set the temperatures.

I can't speak to their customer service or tech support as I didn't need it. Hopefully I won't, but if I do I know amazon will help generally. I'll be happy if I get a few years out of this thing based on the cost. I don't expect it to last 10-15 years. It is what it is.
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I bought this unit in 2007 and since that it was broken twice and even though it's on 5 year warranty, WINE ENTHUSIAST refused to fix it for the second time it's broken and ask me to pay extra for the new unit to ship to me ( STILL UNDER WARRANTY!!!). Never buy here again, share my terrible experience with everyone I know. Spent 5 days on the phone with customer service and promise that their GM will call me back...never called me back. Very disappointed.
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Verified Purchase
Ordered this wine refrigerator after weeks of research. Seems like the ratings were dependent on who (and where) it was reviewed.
Anyway, went ahead and bit the bullet given the price and features, and it arrived last Friday. No damages, everything was where it was supposed to be, all documents were included, etc. READ THE OWNER'S MANUAL and let it "settle" for a couple of hours before plugging it in and setting the temperatures (a snap, by the way) in the upper/Red area to 65 degrees, and the lower/White area to 50 degrees. I loaded it up with our wines on hand, and let it go overnight. By morning, the temps read spot on; 65 on top, 50 on the bottom, and the bottles were cool (lower cooler than upper, of course). On Sunday, reset the lower to 48 degrees, which it got to in under an hour.
Read that "oversized" bottles wouldn't fit. Interesting. Put a bottle of sparkling wine in the lowest receptacle, and while tight, it did fit, so am a little puzzled at that one. Maybe all wine bottles won't fit, but it does the job for what I need.
So, based on what I've experienced so far, 5 stars. Of course, I reserve the right to modify this based on longer term performance, but as of right now, I couldn't have asked for more.

Update: 5 months later, and still working like a charm. One feature that would be nice is a "temp memory" so that in the event of a power failure, it retained the existing settings. First time it happened I thought that the fridge had gone bad. But, reset to the desired temps and good to go.
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Verified Purchase
It was a decent wine refrigerator until it died today after less than 5 months of usage. It's out of Amazon warranty and will need to reach out to manufacturer, however my hopes are not high.

UPDATE:
I will add 2 more stars solely on the manufacturer replacement because after contacting vendor they shipped a new unit for free (in fact, they never asked me to ship the old unit back, it sits in my garage boxed up ready to shipt, but I ain't paying for shipping for sure). However, I am not really sure if new unit will last much longer because it already started making similar sounds as the one that died after 5 months of usage, and this new unit has been only running for a month.

UPDATE2 (06/03/2014)
So far, this replacement unit is running without any issues. I'm bumping review to 5 stars as wine cooler is running without issues and looks very nice (love that blueish LED light that illuminates entire kitchen area at night), good to have two zone cooling, plus customer support care was excellent. Would buy again.
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After much research, I bought this unit for my wife at Bevmo because of the convenience of picking it up and taking it home the same day. I was skeptical of the thermo cooling technology but the thing works even in the dry Arizona climate.

It is an attractive unit, the noise is minimal and it keeps the dual temp very well. The fan motor only works occasionally so the noise is not even noticeable most of the time.

We keep the lower temp at 55 degrees and when I take one bottle out it is indeed cold.

I recommend this unit and I had it for over a year now.

I wish it was totally silent but that is probably not possible for any appliance that has a moving part, such as the thermo cooling fan. So I gave it a 5 star review.
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