I liked quite a bit about their less expensive units (HY777) when I read the description: 1st, they reach throughout the house, and out into the shop (40 feet from the house), no problem. The sound was no symphonic stereo system, but clearer than the old models I had in the 80s. 2d, The group button to talk to everyone, or the talk button to talk to just the units on any one channel. 3, The call button so everyone or just one unit would hear I was trying to reach them. 4 The monitor button, so we could use it to hear what was going on in the kitchen, if I was out in the shop. All that and at only fifty something bucks for both, was too much to pass up. . .
Then I got them . . no set up, plug them in, and off and running . . UNTIL I realized the volume adjustment controls did not work . . a BIG bummer, since the call button tone could raise the dead, (but was kinda handy in the shop), and the talk volume was too low . . . I fiddled n fiddled, and then threw my self to the wolves and emailed the vendor . .
MIRACLE OF MIRACLES, the guy emailed me back (!!) within a day . . and said "Yes, they had some units doing that, that they were defective, and they wanted to make up for my issues by sending me a NEW UP graded unit . . no BS, no "it's your fault", no "send it back", blah blah blah . . . I darn near fell off the chair . . he said order a new unit, (these HY-616) I did, and they gave me a refund through Amazon for the WHOLE MESS . . somebody in that company takes customer service very seriously . . so 4 stars for the unit, because if the volume control worked, it was everything they said it was, and 20 stars for customer service, Thanks Adward, nice work . . for the record, he said the older models with volume controls that weren't defective were very popular, and from the reviews, I believe him.
Then I get the upgraded HY616 units, and in ADDITION to everything the HY777 models could do, they are 2 way vox, so after I hit the button, they talk to me, I talk to them, and the units switch back and forth without either of us touching another button . . and the volume control works, and the sound is better than the first one . . so I recommend the HY777 if they are enough for you, but I also recommend the HY616, if you like hands free duplex like communications . . kinda like a dect 6 phone without the phone . . . Oh happy days . . . and Thanks again Adward, not sure how to pronounce your name, but I sure appreciate your customer service attitude. . .
Couple of other things:
It kind of fooled me at first but you need to press call and then the number of the unit you are calling.
IF the master and the slave are not on the same channel, the hands free duplex vox thing doesn't work.
The units are small, so pretty light, and I am not fond of the antenna sticking up, but if that is what makes them work from back in the shop all the way into the house and living room, I can live with it.
The battery thing might be a good idea if you were using them from car to car, but I prefer walkie talkies.
These units come with their own a/c adapters, OR you can use batteries, or large battery pack, but if you can find a cigarette lighter adapter with a 5 volt 1 amp plug that'll fit them, you're good to go in the car too . . It does hold an 18650 battery if you get the flat ended one . .
Hosmart Full Duplex Wireless Intercom System Real Time, Two -Way Communication, with DECT_6.0 Technology for Home and Office,Hands Free, Portable intercom, with Crystal Clear Sound, 1000 feet Range
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| Brand | H HOSMART |
| Color | 1Main and 1Sub |
| Connectivity Technology | Wired |
| Cable Feature | Without Cable |
About this item
- Make sure this fits by entering your model number.
- 【SIMPLE TO USE BUT POWERFUL】- The intercom can be used out of box, then plug and begin communicating. It is truly that simple and hassle free. Monitor function can be monitored continuously. Group function, Increase/lower volume, can have 10 different ring tones. The intercom with DECT.6.0 technology makes the product full of high-tech and easier feeling. Note: One Main intercom may be paired with up to 5 Subs. For Group call function, can only work with 1 Main & 3 Subs.
- 【UNIQUE DESIGN FOR REAL TIME TWO-WAY COMMUNICATION】-Effortlessly connect and converse Hands Free, no need to hold the button to talk. Portable design makes your communication quick, easy and effective for your home or office. communication distance approx. 1000 ft.
- 【HIGH-QUALITY SOUND, GUARANTEE】- Hosmart Wireless Intercom with DECT.6.0 technology, providing crystal clear sound, added reliability and secure communication 1.9GhZ. It guarantees a superior experience. No matter you are working in an office or at home, the communication is stable and clear.
- 【PORTABLE AND ANTI-INTERFERENCE 】- Home intercom System works with USB 5V/1A adapter, or 18650 BATTERY as backup. (Battery not included). You can take the intercom to any place you want. Secure frequency transmission to protect privacy. Transmission won’t interfere with your other devices. CAUTION: The 18650 battery is NOT AA or AAA battery. Please purchase 18650 battery with 3.6-3.7V, 2800-3000mAh ,Size: 2.56in *0.71in*0.71in (65MM*18MM*18MM).
- 【OUR PROMISE】- Your purchase includes a hassle-free 30 days Money Back Guarantee. If you for ANY REASON are not satisfied with your brand-new intercom, simply return the product for a FULL REFUND. No questions asked and a 24/7 customer service.
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Product Description
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|
|
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|---|---|---|---|---|
| Two-way conversation intercom | 7 CH Intercom System | 10 CH Intercom System | 6 CH Protable Intercom System | |
| Version | 2020 new version | 2019 version | 2019 version | 2019 version |
| Model | HY616 | HY777 | HY810 | HY619 |
| Two-way communication | ✓ | none | none | ✓ |
| Hands-free | ✓ | none | none | ✓ |
| Channel | 6 Channel | 7 Channel,3 Code | 10 Channel,3 Code | 6 Channel |
| Battery | 18650 Battery not included | none | none | none |
| Tones | 10 different tones | none | 4 different tones | 10 different tones |
| Power Bank | Support 5V 1A (Not included) | Support 5V 1A (Not included) | Support 5V 1A (Not included) | Support 5V 1A (Not included) |
| Power ON/OFF | ✓ | none | none | ✓ |
| Use For | Home, Office, Business, Outdoor Activities(use Power Bank, power bank not included) | Home, Office, Business, Outdoor Activities(use Power Bank, power bank not included) | Home, Office, Business, Outdoor Activities(use Power Bank, power bank not included) | Home, Office, Business, Outdoor Activities(use Power Bank, power bank not included) |
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Product information
Color:1Main and 1Sub| Package Dimensions | 7.24 x 5.35 x 4.17 inches |
|---|---|
| Item Weight | 1.61 pounds |
| ASIN | B085W91J9X |
| Customer Reviews |
4.5 out of 5 stars |
| Best Sellers Rank |
#55 in Home Security Systems
|
| Date First Available | March 13, 2020 |
| Manufacturer | H HOSMART |
Warranty & Support
Product Warranty: For warranty information about this product, please click here
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Customer reviews
4.5 out of 5 stars
4.5 out of 5
1,017 global ratings
How are ratings calculated?
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Top reviews
Top reviews from the United States
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5.0 out of 5 stars
Upgrade of their HY777 . . Then they upgraded me to these HY616, this one is better . .
Reviewed in the United States on March 31, 2020Color: 1Main and 1SubVerified Purchase
5.0 out of 5 stars
Upgrade of their HY777 . . Then they upgraded me to these HY616, this one is better . .
By itRAINSinOregon on March 31, 2020
I liked quite a bit about their less expensive units (HY777) when I read the description: 1st, they reach throughout the house, and out into the shop (40 feet from the house), no problem. The sound was no symphonic stereo system, but clearer than the old models I had in the 80s. 2d, The group button to talk to everyone, or the talk button to talk to just the units on any one channel. 3, The call button so everyone or just one unit would hear I was trying to reach them. 4 The monitor button, so we could use it to hear what was going on in the kitchen, if I was out in the shop. All that and at only fifty something bucks for both, was too much to pass up. . .By itRAINSinOregon on March 31, 2020
Then I got them . . no set up, plug them in, and off and running . . UNTIL I realized the volume adjustment controls did not work . . a BIG bummer, since the call button tone could raise the dead, (but was kinda handy in the shop), and the talk volume was too low . . . I fiddled n fiddled, and then threw my self to the wolves and emailed the vendor . .
MIRACLE OF MIRACLES, the guy emailed me back (!!) within a day . . and said "Yes, they had some units doing that, that they were defective, and they wanted to make up for my issues by sending me a NEW UP graded unit . . no BS, no "it's your fault", no "send it back", blah blah blah . . . I darn near fell off the chair . . he said order a new unit, (these HY-616) I did, and they gave me a refund through Amazon for the WHOLE MESS . . somebody in that company takes customer service very seriously . . so 4 stars for the unit, because if the volume control worked, it was everything they said it was, and 20 stars for customer service, Thanks Adward, nice work . . for the record, he said the older models with volume controls that weren't defective were very popular, and from the reviews, I believe him.
Then I get the upgraded HY616 units, and in ADDITION to everything the HY777 models could do, they are 2 way vox, so after I hit the button, they talk to me, I talk to them, and the units switch back and forth without either of us touching another button . . and the volume control works, and the sound is better than the first one . . so I recommend the HY777 if they are enough for you, but I also recommend the HY616, if you like hands free duplex like communications . . kinda like a dect 6 phone without the phone . . . Oh happy days . . . and Thanks again Adward, not sure how to pronounce your name, but I sure appreciate your customer service attitude. . .
Couple of other things:
It kind of fooled me at first but you need to press call and then the number of the unit you are calling.
IF the master and the slave are not on the same channel, the hands free duplex vox thing doesn't work.
The units are small, so pretty light, and I am not fond of the antenna sticking up, but if that is what makes them work from back in the shop all the way into the house and living room, I can live with it.
The battery thing might be a good idea if you were using them from car to car, but I prefer walkie talkies.
These units come with their own a/c adapters, OR you can use batteries, or large battery pack, but if you can find a cigarette lighter adapter with a 5 volt 1 amp plug that'll fit them, you're good to go in the car too . . It does hold an 18650 battery if you get the flat ended one . .
Images in this review
63 people found this helpful
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Reviewed in the United States on July 1, 2020
Anyway, we discussed a few options and after trying a couple of things we opted for an intercom system. My favorite thing about this system and the primary reason I chose this one is that it has Full Duplex and Hands Free. We don't even have to be touching the thing to communicate. Our livingroom, dinning room, and kitchen is one area and I can be standing anywhere in that area and my husband can hear me clearly. This feature is extremely important, especially after that first week of surgery recovery.
So we have the main in the livingroom on the end table and the other unit on my husband's nightstand. You can actually have up to 5 sub units. We only need the one, but it's good to know we can add more later if needed. You do need to make sure that your main unit and the sub unit are on the same channel. Once you do that you are set.
My only complaint is that if you want to make it mobile you need to purchase not the easiest to find batteries. It should come with at least one set and or offer you ways to purchase with a discount.
Other than that, this system is top notch!
Color: 1Main and 1SubVerified Purchase
The last couple of years I've had a few surgeries. I still have a couple to go. The first few my mom came to stay with us the first week, but with everything going on in the world, that's not the best option. A couple of my surgeries I was required to sleep in the recliner in the livingroom for at least 6 weeks. Well, if I needed something my husband couldn't hear me and he sometimes would forget to take his phone off of vibrate. He was fantastic about making sure I had most things easily accessible, but sometimes I was too weak or nauseated to even stand up on my own.
Anyway, we discussed a few options and after trying a couple of things we opted for an intercom system. My favorite thing about this system and the primary reason I chose this one is that it has Full Duplex and Hands Free. We don't even have to be touching the thing to communicate. Our livingroom, dinning room, and kitchen is one area and I can be standing anywhere in that area and my husband can hear me clearly. This feature is extremely important, especially after that first week of surgery recovery.
So we have the main in the livingroom on the end table and the other unit on my husband's nightstand. You can actually have up to 5 sub units. We only need the one, but it's good to know we can add more later if needed. You do need to make sure that your main unit and the sub unit are on the same channel. Once you do that you are set.
My only complaint is that if you want to make it mobile you need to purchase not the easiest to find batteries. It should come with at least one set and or offer you ways to purchase with a discount.
Other than that, this system is top notch!
Anyway, we discussed a few options and after trying a couple of things we opted for an intercom system. My favorite thing about this system and the primary reason I chose this one is that it has Full Duplex and Hands Free. We don't even have to be touching the thing to communicate. Our livingroom, dinning room, and kitchen is one area and I can be standing anywhere in that area and my husband can hear me clearly. This feature is extremely important, especially after that first week of surgery recovery.
So we have the main in the livingroom on the end table and the other unit on my husband's nightstand. You can actually have up to 5 sub units. We only need the one, but it's good to know we can add more later if needed. You do need to make sure that your main unit and the sub unit are on the same channel. Once you do that you are set.
My only complaint is that if you want to make it mobile you need to purchase not the easiest to find batteries. It should come with at least one set and or offer you ways to purchase with a discount.
Other than that, this system is top notch!
5.0 out of 5 stars
Hubby Can Hear Me If I Need Something
By Deloris P. on July 1, 2020
The last couple of years I've had a few surgeries. I still have a couple to go. The first few my mom came to stay with us the first week, but with everything going on in the world, that's not the best option. A couple of my surgeries I was required to sleep in the recliner in the livingroom for at least 6 weeks. Well, if I needed something my husband couldn't hear me and he sometimes would forget to take his phone off of vibrate. He was fantastic about making sure I had most things easily accessible, but sometimes I was too weak or nauseated to even stand up on my own.By Deloris P. on July 1, 2020
Anyway, we discussed a few options and after trying a couple of things we opted for an intercom system. My favorite thing about this system and the primary reason I chose this one is that it has Full Duplex and Hands Free. We don't even have to be touching the thing to communicate. Our livingroom, dinning room, and kitchen is one area and I can be standing anywhere in that area and my husband can hear me clearly. This feature is extremely important, especially after that first week of surgery recovery.
So we have the main in the livingroom on the end table and the other unit on my husband's nightstand. You can actually have up to 5 sub units. We only need the one, but it's good to know we can add more later if needed. You do need to make sure that your main unit and the sub unit are on the same channel. Once you do that you are set.
My only complaint is that if you want to make it mobile you need to purchase not the easiest to find batteries. It should come with at least one set and or offer you ways to purchase with a discount.
Other than that, this system is top notch!
Images in this review
44 people found this helpful
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Reviewed in the United States on June 27, 2020
Color: 1Main and 3SubsVerified Purchase
My Hosmart Full Duplex Wireless Intercom System Real Time, Two -Way Communication, with DECT_6.0 Technology for Home and Office,Hands Free, Portable intercom, with Crystal Clear Sound, 1000 feet Range, arrived about a week before they said it would be delivered. I have been searching for a intercom system for about 4 weeks and after looking at the reviews of many systems, I decided to purchase this one because of the following:
1. It has the battery port for mobility
2. The reviews were consistent with quality of sound, clarity and ease to set-up.
3. One of the highest rated across all categories of functionality.
I also read bad reviews as well. After setting up and testing the system, the quality of sound and the distance that you can be away from the mic blew me about. I mean, you can be standing 10 to 20 feet away from the mic and the person on the other end can still here you without any problem. Being able to adjust the ring volume and select the different ring tones, again, was easy apply. BTW: I found the directions easy to understand. To be honest, I guess I should have believed the reviews.
My only con would be the difficulty of locating a battery for the system. Generally, you just cannot go to a big box store I locate the battery for the system. After going to Batteries Plus Bulbs (I think this is the name) and coming up empty, I decided to call customer support and email them as well. BTW: For the past 10 years, every time I visited Batteries Plus Bulbs to located an unusual batter or bulb, they also had it in stock. This was not the case with the batter required for this particular intercom system. I was sent the following links and was told that either battery link would work with my system:
https://www.amazon.com/liogea-LG3400G-3400mAh-Rechargeable-Batteries/dp/B07YBTQSQL/ref=psdc_10112773011_t2_B086VQFTXH
https://www.amazon.com/Tactical-Flashlight-Rechargeable-Batteries-Resistant/dp/B07SQLRMQH/ref=sr_1_1?dchild=1&keywords=3.7V+18650+rechargeable+battery&qid=1592061992&sr=8-1
https://www.amazon.com/NCR18650B-Storage-Holder-doorbell-Flashlight/dp/B083XK5HDG/ref=sr_1_38?dchild=1&keywords=3.7V+18650+rechargeable+battery&qid=1592062186&sr=8-38
After both calling customer support 502-341-7705 and emailing (technical_support@hosmartmall.com), I received both a return call and email within 60 minutes. I originally was going to give it 4 starts. However, the excellent customer service deserves a 5 start over all for the product in my opinion.
1. It has the battery port for mobility
2. The reviews were consistent with quality of sound, clarity and ease to set-up.
3. One of the highest rated across all categories of functionality.
I also read bad reviews as well. After setting up and testing the system, the quality of sound and the distance that you can be away from the mic blew me about. I mean, you can be standing 10 to 20 feet away from the mic and the person on the other end can still here you without any problem. Being able to adjust the ring volume and select the different ring tones, again, was easy apply. BTW: I found the directions easy to understand. To be honest, I guess I should have believed the reviews.
My only con would be the difficulty of locating a battery for the system. Generally, you just cannot go to a big box store I locate the battery for the system. After going to Batteries Plus Bulbs (I think this is the name) and coming up empty, I decided to call customer support and email them as well. BTW: For the past 10 years, every time I visited Batteries Plus Bulbs to located an unusual batter or bulb, they also had it in stock. This was not the case with the batter required for this particular intercom system. I was sent the following links and was told that either battery link would work with my system:
https://www.amazon.com/liogea-LG3400G-3400mAh-Rechargeable-Batteries/dp/B07YBTQSQL/ref=psdc_10112773011_t2_B086VQFTXH
https://www.amazon.com/Tactical-Flashlight-Rechargeable-Batteries-Resistant/dp/B07SQLRMQH/ref=sr_1_1?dchild=1&keywords=3.7V+18650+rechargeable+battery&qid=1592061992&sr=8-1
https://www.amazon.com/NCR18650B-Storage-Holder-doorbell-Flashlight/dp/B083XK5HDG/ref=sr_1_38?dchild=1&keywords=3.7V+18650+rechargeable+battery&qid=1592062186&sr=8-38
After both calling customer support 502-341-7705 and emailing (technical_support@hosmartmall.com), I received both a return call and email within 60 minutes. I originally was going to give it 4 starts. However, the excellent customer service deserves a 5 start over all for the product in my opinion.
35 people found this helpful
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Top reviews from other countries
lc
5.0 out of 5 stars
Love it
Reviewed in Canada on June 18, 2021Color: 1Main and 1SubVerified Purchase
We were going to return them as took too long to arrive and needed intercoms earlier so had to buy others ..but when they got here we decided to keep them! Great quality, loudness and super simple to use :)

































