Edit: I originally posted a 1-star review, which is below without edits. The company reached out directly by email and said it sounded like I had a defective unit and offered to both refund my purchase AND send me a new unit. That's a very generous offer, which I accepted. I got the replacement, and it works beautifully. I never get the red blinking light anymore and it charges my iPhone X, fast. In fact, I was dissatisfied with the wireless charger I bought to replace this one. It never didn't charge the phone, but it seemed to charge really slowly. So after I got this replacement, I did a test. The phone was at 35% charged and I put it on the other charger for precisely 20 minutes and it went from 35% charged to 42% charged. Then I put it on this unit for precisely 20 minutes and it went from 42% to 62%. So I'm back to using this one, and I'm giving the other one away to a friend. Gotta give props to the company for standing behind their product and providing exceptional customer service. Thanks guys.
it's a well designed and attractive charger but the problem is it only works intermittently. Maybe it has something to do with the case on my iPhone X. But my experience with it is that first, I have to be very careful about how I position the phone on the charger to ensure it 'connects' and begins charging. Then, almost every single time I use it, after 30-60 minutes the blinking light will go from orange (all is well) to red (the phone is not charging). At that point I have to unplug power to the charger, plug it back in, wait 10 seconds for it to cycle back up and then repeat.
I've got a stand-designed wireless charger from another company that costs half what this thing costs and never fails to charge. I just ordered another charger and I'm literally going to throw this one away. A complete waste of $40.
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