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Words That Change Minds: The 14 Patterns for Mastering the Language of Influence by [Shelle Rose  Charvet]

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Words That Change Minds: The 14 Patterns for Mastering the Language of Influence Kindle Edition

4.4 out of 5 stars 1,516 ratings

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"The shift in power to the customer is now a certainty. In her engaging book, Shelle lays out precisely what's going on and how to think about it." Seth Godin - Author of Tribes
"Words that Change Minds is a remarkable book. Shelle illustrates, in clear language, those factors that will motivate people. She demonstrates how to communicate, how to sell, how to manage, all that while respecting people at a deep level. Her examples, often highly amusing, will allow you to recognize those around you, and to know what to do about them." Jack Canfield - Co-author of Chickens Soup for the Soul

"After reading Shelle's book, I asked her to train my management, customer service representatives, consultants and sales staff. Not only does it work in achieving bottom line results in business, she also taught my wife and I how to communicate at a new level. Shelle is the master of influential communication. I strongly urge all business leaders to read this book ... it could change your life!" Richard A. Grehalva, Vice President, CSC Health Care Systems, Birmingham, Alabama
"Shortly after our visit, the customer sent a 1 million Euro order to our subsidiary and has placed an order for 2 million to start off the year. Using the tips Shelle so beautifully and vividly "taught" me, helped me close this deal." Crystal Mccollough, Account Manager, Germany
"A giant thank you Shelle for a fantastic book. The feedback has been excellent. I've already received emails and calls from the team explaining how they've used the material which is probably the best feedback we could get! Your book has certainly been our biggest success in term of buy-in and enthusiasm. You left no doubt in anyone's mind that you're the LAB Profile® Queen". Steve McGrath, National Vice President, Dynamic Funds

Product details

  • ASIN ‏ : ‎ B07PVSR2J4
  • Publisher ‏ : ‎ Institute for Influence; 3rd edition (March 22, 2019)
  • Publication date ‏ : ‎ March 22, 2019
  • Language ‏ : ‎ English
  • File size ‏ : ‎ 12841 KB
  • Simultaneous device usage ‏ : ‎ Unlimited
  • Text-to-Speech ‏ : ‎ Enabled
  • Screen Reader ‏ : ‎ Supported
  • Enhanced typesetting ‏ : ‎ Enabled
  • X-Ray ‏ : ‎ Enabled
  • Word Wise ‏ : ‎ Enabled
  • Print length ‏ : ‎ 406 pages
  • Lending ‏ : ‎ Enabled
  • Customer Reviews:
    4.4 out of 5 stars 1,516 ratings

About the author

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Shelle Rose Charvet is a bestselling author and the international expert on Influencing Language. Her first book, “Words That Change Minds” is an international bestseller, available in 15 languages.

Shelle has been researching and teaching for over 35 years and she is known for her advanced techniques used to enhance rapport, trust, credibility, and influence. Her methods enable people to prevent conflicts, avoid stalemates in sales, successfully run high-stakes negotiations and presentations to help everyone get what they need.

Organizations in over 30 countries worldwide call on her expertise on the hidden subconscious communication processes: what drives people to do (or not do) things, outside of their awareness.

She founded the Institute for Influence and created programs for women managers and leaders that they can do both individually and in teams.

Customer reviews

4.4 out of 5 stars
4.4 out of 5
1,516 global ratings

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5.0 out of 5 stars Essential reading for improved communication with humans
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