- Hardcover: 449 pages
- Publisher: Artech House; 2 edition (October 31, 2008)
- Language: English
- ISBN-10: 1596931922
- ISBN-13: 978-1596931923
- Product Dimensions: 7.2 x 1.1 x 10.2 inches
- Shipping Weight: 2.2 pounds (View shipping rates and policies)
- Average Customer Review: 26 customer reviews
- Amazon Best Sellers Rank: #646,420 in Books (See Top 100 in Books)
Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.
To get the free app, enter your mobile phone number.
Workflow Modeling: Tools for Process Improvement and Application Development, 2nd Edition 2nd Edition
Use the Amazon App to scan ISBNs and compare prices.
Fulfillment by Amazon (FBA) is a service we offer sellers that lets them store their products in Amazon's fulfillment centers, and we directly pack, ship, and provide customer service for these products. Something we hope you'll especially enjoy: FBA items qualify for FREE Shipping and Amazon Prime.
If you're a seller, Fulfillment by Amazon can help you increase your sales. We invite you to learn more about Fulfillment by Amazon .
$2.04 extra savings coupon applied at checkout.
Sorry. You are not eligible for this coupon.
Frequently bought together
Customers who bought this item also bought
About the Author
Alec Sharp is the founder and senior consultant of Clariteq System Consulting, Ltd. in West Vancouver, British Columbia, Canada. He is a founding member and past-president of the British Columbia DAMA (Data Administration Management Association) chapter. Patrick McDermott is president of McDermott Computer Decisions, Inc., in Oakland, California. He received his B.A. in Economics from California State University at Sacramento. He has served as director of the Data Management Association (DAMA).
Try the Kindle edition and experience these great reading features:
Showing 1-8 of 26 reviews
There was a problem filtering reviews right now. Please try again later.
Provides an inviting approach to incorporating assessment of the staff skills, training needs, organizational change needs to support a new business process. Far more useful than the Business Analysis Book of Knowledge. Don't confuse Mr. Sharp's indepth approach to business analysis through process modeling with the "quick and easy" promises of BPM product vendors.
There are so many things that the book points out that need to be considers (e.g. Stakeholders, Information Systems, Competencies, Business Processes, etc.).
The book provides an excellent framework for processes assessment / rework.
Somewhat pricey compared to other texts on the subject ... however my staff are not complaining ... as it very thorough in most areas.
I have read the book several times from cover to cover. Each time I find something that I missed on the previous read. I write notes to myself in the margins and from time to time provide my own insight into the issue under discussion.
The principles I learned as a undergraduate at Michigan are still valid but over the years new insights and approaches to the "who, what, when, how, and why" in workplace have been examined. If you are an business process analyst you will find the author's view and approach valid regardless of whether your firm does it in the same way explained in this very good reference book.
There is no question the author know his subject from his "hands on" field work and he takes an approach that can benefit the new analyst as well as the journeyman analyst who knows what works and what does not.
Buy it, read it, makes notes, and keep it handy for future reference.