- Hardcover: 449 pages
- Publisher: Artech House; 2 edition (October 31, 2008)
- Language: English
- ISBN-10: 1596931922
- ISBN-13: 978-1596931923
- Product Dimensions: 7.2 x 1.1 x 10.3 inches
- Shipping Weight: 2.2 pounds (View shipping rates and policies)
- Average Customer Review: 4.9 out of 5 stars See all reviews (25 customer reviews)
- Amazon Best Sellers Rank: #94,612 in Books (See Top 100 in Books)
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Workflow Modeling: Tools for Process Improvement and Application Development, 2nd Edition 2nd Edition
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About the Author
Alec Sharp is the founder and senior consultant of Clariteq System Consulting, Ltd. in West Vancouver, British Columbia, Canada. He is a founding member and past-president of the British Columbia DAMA (Data Administration Management Association) chapter. Patrick McDermott is president of McDermott Computer Decisions, Inc., in Oakland, California. He received his B.A. in Economics from California State University at Sacramento. He has served as director of the Data Management Association (DAMA).
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Top Customer Reviews
Provides an inviting approach to incorporating assessment of the staff skills, training needs, organizational change needs to support a new business process. Far more useful than the Business Analysis Book of Knowledge. Don't confuse Mr. Sharp's indepth approach to business analysis through process modeling with the "quick and easy" promises of BPM product vendors.
There are so many things that the book points out that need to be considers (e.g. Stakeholders, Information Systems, Competencies, Business Processes, etc.).
The book provides an excellent framework for processes assessment / rework.
Somewhat pricey compared to other texts on the subject ... however my staff are not complaining ... as it very thorough in most areas.
Kudos to the authors!
Part 1 is bit boring for an experienced professional.
I should say rest of the parts are quite useful even if you are experience you might pick-up few things.
Most Recent Customer Reviews
This is one of those books you can read or just browse a section to remind yourself of solid approaches that lead to solid get a ways.Read more