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Working with Emotional Intelligence Hardcover – September 24, 1998
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I do not think one gains very much by going back to the 1990s bit here, and certainly not in this abridged version. It leaves out the connecting hypotheses and research basis. This abridged recording gives just the stories; so you get mostly Goleman the journalist, missing out on Goleman the Ph.D. psychologist. I preferred the whole deal in the unabridged original, not leaving out the innards. I'd recommend, if anything, reading or listening to the original book instead; or perhaps skip ahead to Goleman's Social Intelligence, which though it does not focus on business so much, pulls on more updated research and theory a decade later, in the mid-2000s.
Willing is not enough, we must do.
As human beings who live in society and must live and cooperate with other people, generally speaking, we need interact in a specific ways with others. The problem arises from the fact that we know what should we do, but we can't do what we know. We need to practice what we already know. Daniel Goldman shows us to involve in practicing and getting skills.
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