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About the product
- Surround Sound Headset With Microphone
- Dolby Digital Decoding
- 8 Independent Speakers Deliver True 5.1 Surround Sound Audio
- Provides Crisper Sound & More Accurate 3D Positioning
- Subwoofer Delivers Low End Punch & Bass
- True 5.1 Digital Audio Headset
- Dolby Digital and Dolby Prologic Certified
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Introducing the AX Pro - the most versatile gaming headset in the world. Finally, a true Surround Sound headset with a microphone that will work with your PS3, Xbox 360, and PC/Mac. For the audio or movie enthusiast, the AX Pro is also compatible with any device that features a digital optical or 3.5mm analog 5.1 outputs. Built on the successful AX360 Platform, the AX Pro features hardware Dolby Digital decoding and eight independent speakers to deliver true 5.1 surround sound audio. Upgraded speakers have been repositioned to provide crisper sound and more accurate 3D positioning. The vibration feature of the AX360 has been replaced by a new subwoofer that delivers improved low end punch and skull rattling bass. Other advancements include an easy to use illuminated inline controller with a microphone mute switch, independent volume control for game chat, and the ability to custom tailor volume levels. With the ability to connect the microphone via the Xbox 360 controller port, USB, and analog 3.5mm inputs, the AX Pro is the most versatile headset on the market and the only headset you'll ever need. The contents of the box are - Headset, Inline cable, Dolby Digital Decoder, AC adapter, Xbox Live cable, Optical Cable, USB Cable, Microphone, Extra Earpads/headrail, Earcup removal tool, User Guid eand a Quick Start Guide.
From the Manufacturer
|Introducing the AX Pro - the most versatile gaming headset in the world. The AX Pro features hardware-based Dolby Digital decoding and eight independent speakers to deliver true 5.1 surround sound. Communicate over Xbox LIVE and the PlayStation Network with seamless integration. Adjust game volume independently of chat volume, and adjust independent sound fields through the backlit in-line controller. For the audio or movie enthusiast, the AX Pro is also compatible with any device that features a digital optical out port. Whether a casual or hardcore gamer, or just watching a movie, the AX Pro provides the ultimate personal audio experience.|
AX Pro True Dolby® Digital 5.1 Surround Sound
3D Directional Precision Gaming Headset
Optimized Two Way Communication For Xbox LIVE®, PlayStation® Network and PC/Mac
8 Precision Speakers
Digital Audio Control Box
Inline Audio Controller
Optimized for two way communication for Xbox LIVE, PlayStation Network and PC/Mac, the AX Pro allows the user to adjust communication volume separately from game volume. The backlit digital inline audio controller can be seen in any lighting condition and allows the user to adjust the individual sound fields independently.
Top Customer Reviews
Let me start by saying the sound on these is incredible. I really can't believe how some couldn't be happy with it. They almost had to have gotten a bad pair. I started playing with my 5.1 surround sound system and it was good, but loud. Then I switched to these, and wow. They sound even better than my 5.1 system, and it's all contained so you don't bother anyone else in your home/apartment. Playing games almost gets scary because it gets you so into the game. It just drowns everything else out. They have plenty of sound volume. I could never turn them up all the way. And I have never heard any distortion yet at even the higher
volumes for me. The sound is very clear, and it's nice to be able to adjust each speaker on its own. As for bass, again, wow. I almost can't believe it's coming from headphones.
Cable length is really good too. I keep these in my tv stand behind a door so they are hiddin. When I play, I just open it up and take them out. The cable easily reaches to my couch(I sit back far enough to play on a 60in tv) and I leave the decoder box right in the stand. So that is nice. Plus, like others said, just down from the headphones, you can disconnect them, so you don't have to take them off if you need to move around.
The microphone. I must be doing something wrong. I have yet to get it to work. I actually bought a set at a local retailer and it didn't work. Ordered from Amazon, same thing. It crackles and pops, but won't work. The headphones will pipe in audio from other chatting to me, and the separate volume control on there is nice for that too. Two workarounds I have tried.
1 - if I plug the mic into the xbox 360 port on the volume controller box, that works, it's just not connected to the headset right by your mouth, so you have
to slouch down a bit.
2 - I clip my bluetooth headset on the cord. Use that for input, and the headphones for output.
I have a call/e-mail into support, but haven't heard back yet. If anyone has any ideas on this, please pass it on to me.
Yes, there are some cables to deal with, but not the end of the world. To me, it is easily worth it. I saw some reviews saying the included optical cable wasn't
the greatest. I already had one run so I just used that, so no comments on that from me.
P.S. I almost kept the second set instead of returning them because these are that good. I am in the process of building a home theater/gaming room separate from my home. I can honestly say that even when that is done, and I can game as long and as loud as I want without disturbing anyone, I will still probably use these headphones. They are that good.
In closing, I would buy these again for sure. Quality seems very good to me. I read a lot of reviews before buying and there is a lot of talk on the turtle beach or the astro's. I have never used either, so I can't comment. But I would recommend these and would buy again for sure. If I had a 2nd person that was over to my place even on a remotely regular basis (1-2x's per month), I would have kept that 2nd set for sure.
Edit : I got my mic working. As I thought, and another reviewed did too, I just didn't have it plugged in right. You have to plug it in sticking straight out from the headset, so the little tab goes into the headset. It is then open in there, so you can turn the mic to your mouth. I was just nervous and I didn't want to break it. It is pretty tight, but that is good, as it doesn't move and it works great.
I have to say again how great these are. I couldn't be happier. Buy these. You will like them.
Well about seven weeks after filing my ticket for a warranty claim a customer service rep finally got in touch with me. From there I sent in my broken headset and was astonished when a week later a new headset was at my door. So Mad Catz did come through and honor their warranty, even though the service was painfully slow (over two months from start to finish). Updated from one star to three star review.
I have put off writing this review for so long because I was hoping Mad Catz would come through...but to no avail.
Let me start by saying that I loved this headset while it worked. The surround sound was amazing. I play Modern Warfare 3 and could hear exactly where gunshots and sounds were coming from. It was precise to the point I regularly get kills through thin walls and the chain link fences with tarps strung across them. So while it worked, I loved this set. Then after a few months of use (three to four times a week, an hour or two at a time) some of the speakers in the left side of the headset went out. Completely. No more sound. No problem, I thought, I will just contact customer service since it is still under warranty. So I contacted Mad Catz (They own Tritton), and my nightmare began.
First of all, if you live in the US there is no number to call for customer service anymore. They removed it from their website. The only way you can get in touch with them is by submitting a ticket. Apparently no one monitors this ticket system. One week after submitting my ticket, I got an automated response asking if I still needed help...and that was the last I heard from them. That was over a month and a half ago. I checked them out with my local Better Business Bureau and saw I was far from the only complaint outstanding with the company.
I have not tried a turtle beach yet but I cannot imagine a worse experience then this. Will NEVER buy a Tritton/Mad Catz product again.
To start of I will list the pros & cons.
Pros: Amazing sound quality
Premium build. ( Nice hard plastic. Does not feel cheap )
Versatile ( As in, you CAN us them on Xbox,PS3,Mac,PC,etc.
Cons: I wear glasses and the headset does not feel right when wearing glassing and headset at the same time.
Cords ( I will elaborate later )
Mic ( I will elaborate later )
As you may have read elsewhere, the cords can be tricky. I will let you know that you only need ONE (1) power outlet to power the entire headset setup. The cords are not that big of an issue but they can get irritating if you let them flow freely. You will have one power outlet cord to the box, one optical cord to the xbox, two cords from box to headset and thats it. So its just the box that has a few cords coming from it. ****The volume control thing is a little heavy when you are gaming for a while, and it gets irritating with it hanging in air, so there is a clip attached so you can attach it to your shirt.
The Mic: I have not had any major issues with it yet. The mic IS flexible. The cons: It does not pick up your voice very well.
Hassle: 8/10 <---- fairly easy to use and set up
All in all, I highly recommend this headset. I have used the TB x11s before and as a comparison, this headset is the Rolls Royce while the TB is a Geo Metro.
Most Recent Customer Reviews
Did I fix it? Yea.
All and all I would go for the newer model or a better stario head setRead more