Top critical review
5 people found this helpful
Couldn't find the email with codes
on December 16, 2017
Okay, first I am a grandmother who thought the Xbox gif card was an actual card. My mistake and I will never purchase another digital anything! I purchased two "cards" for my 11 year-old grandson for Christmas. I've obviously never done this before and admit I am really out of my depth.
I never received an email giving me the needed code. I tried to ask about it through customer chat, but was treated like I was an idiot...okay I guess I am when it comes to this problem.
Note to Amazon: Not everyone is knowledgeable about how this works and asking for help was fruitless and embarrassing. I will try calling Customer Service and hope I get a representative who will help resolve the problem. Hoping for the best.