There is only a 3 month warranty on this very expensive product that has multiple known issues especially with the bumpers coming out and being dysfunctional. below is an xbox voice link that will allow you to vote this up on the xbox site to see if they will do anything about it.

Repair Elite Controllers and Extend Warranty

The Xbox Elite Controller is a fantastic product aimed at the hardcore gamer looking to take their game to the next level. However, the U.S. warranty of 90 days it comes with is a big let down. Here are some issues with the quality of the Elite Controller:

1. Loose stick issue - The Xbox One controller sometimes exhibits a loose stick due to manufacturing faults.

2. Bumper issue - The Xbox One bumpers sometimes pop out.

3. Peeling issue - The Xbox One controllers rubber may peel off over time.

What should be done? A premium product deserves premium customer support. Unfortunately, Microsoft has fallen short of that.

Elite controllers with the above defects should be repaired, and the warranty of Elite controllers should be longer than the original warranty of only 90 days.

[...]. Thanks!

Xbox.uservoice.com

The first question you're probably asking, Is this controller worth it? depends on what you're gonna use it for, Racing? fighting? Shooting? or something else? This review is based on the FPS shooters perspective and serves as an opinion to help those who are on the fence of buying. I'm also going to assume you already know what's in the package along with the controller.

For the TLTR version scroll down to the bottom.

Right off the bat, controller feels 10x better than the standard Xbox one controller. Rubber grip feels great in hands and drastically reduces slippage if you have sweaty hands like me (yes I know, gross). From the ergonomics alone, it certainly feels like the hefty $150.00 price tag was well worth the quality. Then comes all the little gadgets you can add onto your controller to "optimize" your gaming performance. My opinion? a waste of materials I paid for that hardly ever sees usage. I've tried all the different attachments, from the 4 paddle to the 3 different sized extended analog sticks, none of them made me feel like I had in edge when playing Battlefield, Battlefront or other FPS shooters. In the end I just ditched the paddles since they got in the way of my grip and went with the standard sized analog sticks. They ONLY thing I switched was the D-Pad from the circular to the + D-Pad since I felt it gave a more positive click.

Hair Triggers; are they any good? Most certainly. I must say if there was one thing I could keep from this controller it’s the hair trigger feature. I already have fast trigger fingers as it is so giving me a hair trigger would simply squeeze out that last 8% of performance; that's just to putting it into perspective how effective these hair triggers are. These hair triggers aren't there to make you a pro gamer, but to aid you in quicker follow up shots, much like aim assist aids in your target acquisition. Of course if you're constantly playing games with full auto weapons then this feature is pointless. Hair triggers mostly apply to semi auto firing modes, much like many of the weapon in the current Battlefield 1 game.

Another important factor of this $150.00 controller... Does it hold up? Not as well as I expected but still usable without any major problems. After 1 year of usage, all buttons, triggers, bumpers and analog sticks held up good and feel just as crisp as when I used them day 1. However the controller has started to fail in certain places such as the rubber grips which appear they have lost some adhesion on the underside, as a result have begun to peel off. A quick spot of superglue should fix this problem but why should I have to on my $150 controller? Another thing, the seams of the controller are now more pronounced compared to how I first received it. Not a big deal but I felt it was worth mentioning.

THE VERDICT
So again, is it worth it for the $150.00 price tag? (now lower) as an FPS shooter and a person who is an avid gamer that probably puts more than 500 hours in games every year…..YES! but would I buy it again? Probably not, unless they lower it down around $80 to $100.00. I bought this controller with the same mentality you have when you’re buying a couch or chair. How long are you going to be sitting on it and see usage? Might as well make an investment if it’s something you constantly use. You know what they say buy once cry once. In the end you will be more comfortable with this controller that includes many features than you are with a standard controller.

Is it needed? No, and I am a testament to that answer. I can perform just as well with a standard Xbox One controller, so anyone going out buying this thinking they’re now gonna own newbs on Call of Booty are delusional and in for a big surprise. 100% of the attachments are preference and do not make any gamer “better”. The Controller is simply a tool, it’s the gamer that is behind it that matters.

‘TLTR’: Based on the first person shooter experience. Best feeling controller out on the market. Good for sweaty hands, held up decently after 1 year of heavy usage. Rubber grips are starting to peel off. Attachments like the paddles get in the way of grip, and the extended analog sticks don’t make much sense for FPS. Classic + D Pad is much more positive than circular version. Hair triggers are a plus if you use semi auto weapons in FPS. Is it worth $150.00? Make the decision as if you’re buying a chair for gaming. Are you going to be using it a lot (500hrs to 1000hrs a year)? If your answer is yes then it’s definitely worth it. If you’re buying the controller to improve your gaming performance you’re going to be disappointed. So will you buy the stool or the gamer chair? Both do the same thing, allow you to sit. What matters is how comfortable you want to be, and that’s exactly what this controller is about.

If it matters to anyone, because of all the reasons I mentioned, my rating is a 3.5 but lean more towards a 4 star. Far from perfect but definitely an improvement on the original Xbox One controller.

I definitely think this controller is worth the price if you are an adult or avid gamer. I do not let my kids touch this controller ever however because of it's sturdy construction, I'm sure it would be ok. It's survived a few drops and because the pads are interchangeable, there's no risk of them getting ruined. At worst they pop off and you have to go find the piece or save it from the dog. May be speaking from experience there.

Best controller for the Xbox One. Quality so far has been outstanding. No analog stick drifting, buttons remain crisp. The added functionality of the programmable configuration is outstanding, and the paddles add functionality and versatility I never thought I would use, but now consistently do. I had a hard time pulling the trigger on buying this, but am glad I did. I will buy nothing but Elite controllers going forward, that is if I need to replace it.

I love this controller . Way durable and better response time then any Xbox controller . I have used always used Scufs through the years. This elite controller is mad of a sturdy metal material with a nice grip attached. The 4 paddles you can remove anytime they are magnetic. The directional pad is magnetic also and you can switch it out with a cross or a flat piece for fighting games. It also has the triggers stops you flip a switch and boom ready to go. I highly recommend for anybody looking to get into CoD competition .

The controller looks nice, little to no visible wear at all. I really can't tell it's used. Just hope it holds up well no problems. Will update if problems arise, so far so good!! I'm happy with it for sure. All the buttons and pieces were where they're supposed to be. Came with all original parts. Thank you!!

I ordered this controller via warehouse deals in "like new" condition. I was pleasantly surprised at the condition I received it in. It came in the original box and was as described in like new condition. The controller is great for gamers who want to take their game and customization to the next level. The controller is slightly heavier than a regular Xbox One controller. I enjoy the ease of swapping the joysticks and d-pad as well.

This is the best controller I have ever used. I rated it 4 stars because it has durability issues. My first elite suffered from stick drift so bad games were unplayable. I decided I couldn't go back to the old controller so bit the bullet and got anger, I did however purchase the insurance this time. It's a small price to pay for a controller that has known issues that may arrise after the manufacturer warranty expires.