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Xerox DocuMate 3115 Mobile Duplex Color Scanner for PC and Mac with Docking Station

3.9 out of 5 stars 26 customer reviews

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  • Mobile and desktop flexibility in a compact scanner
  • Flexibility to meet the needs of any job
  • Scanning in one touch
50 new from $266.89 1 used from $138.39
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Technical Details

  • Mac Compatible
  • Minimum RAM: 512 MB

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This item: Xerox DocuMate 3115 Mobile Duplex Color Scanner for PC and Mac with Docking Station
Customer Rating 4 out of 5 stars (26) 3 out of 5 stars (58) 4 out of 5 stars (157) 4 out of 5 stars (3018)
Price $266.89 $279.99 $109.99 $438.21
Shipping FREE Shipping FREE Shipping FREE Shipping $14.79
Sold By Adorama Camera Amazon.com Amazon.com FULL COLOR COPIER Inc.
Connectivity Technology USB Cable USB Cable USB USB
Operating System PC, Mac Windows Phone 7,Windows 8 Windows Windows
Dimensions 11.1 inches x 11.7 inches x 18.9 inches 6.7 inches x 6.5 inches x 11.2 inches 1.6 inches x 2.6 inches x 11.4 inches 9.8 inches x 15.5 inches x 10.9 inches
Item Weight 5.29 pounds 9.24 pounds 1.1 pounds 3 pounds
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Product Description

Xerox docusate 3115 sheeted scanner xdm31155mwu sheeted scanners. Flexibility to meet the needs of any job.

Product Information

Product Dimensions 11.7 x 18.9 x 11.1 inches
Item Weight 5.3 pounds
Shipping Weight 7.5 pounds (View shipping rates and policies)
ASIN B003CNTMK6
Item model number 97-0033-30U
Customer Reviews
3.9 out of 5 stars 26 customer reviews

3.9 out of 5 stars
Best Sellers Rank #80 in Electronics > Computers & Accessories > Scanners > Document Scanners
Date first available at Amazon.com March 17, 2010

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From the Manufacturer


Customer Questions & Answers

Customer Reviews

Top Customer Reviews

I write this because there was nowhere else on the entire internet that would tell me what I needed to do to set this scanner up on a Mac, Xerox's site included. I ended up having to call Xerox customer support. So here it is:

0. Plug in the power cord. Do not plug in the USB connection yet. The scanner light will be red = not ready.
1. Run the Mac CD-ROM and open the ExactScan package. The is how the scanner will interact with your Mac - no drivers or "Xerox" folders need downloaded.
2. Follow the instructions to register your scanner with them to receive your free activation code (it actually ends up registering the product with Xerox).
3. In your applications folder, find the ExactScan program - run it. No windows will pop up here; it will only show in the lower menu bar.
4. In the lower menu bar, open the ExactScan icon. This is how you will route your scanned material.
5. Now connect the scanner to the Mac via the USB cord. The scanner's light should now turn blue = ready.

Also: the official user manual is NOWHERE to be found on the internet or on your Mac CD. Load in the Windows DVD-ROM - I had to search a bit but it's in there.

Hope this helps. If not, call customer support. They kind of acted like this should all be very obvious, but as you know, it's far from it - still they helped me figure this out and avoided my packing this up and sending it back.
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We may be expecting a $2000-scanner-usage from this scanner, because we are using it to digitize old records, using it about 10-15 hours per week. This is the third one we have had over the last year, and I have grown unimpressed with its durability for a $300-$400 scanner. After a month or so it starts to stick and pull multiple pages at a time and hence grows frustrating to what is an already monotonous job of scanning old records. My employees grow irritable that they have to stop listening to their music and pay attention to the scanner!!
We have moved up to a Fujitsu scanner that seems to so far be maintaining it's durability better than this one.
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I bought this because of the Xerox name, and because I need a small scanner with a multi-sheet feeder. But everything about this screams JUNK! First, the installation process is anything but self-evident. The instructions in the manual and quick set-up guide are both incomplete and wrong. The on-line assistance is far more interested in capturing my name and address for furture marketing than actually doing anything helpful. Once I did get it working (about 25 minutes) I discovered two things:

1. She sheet feeder simply doesn't work. There is no way to get the scanner to recognize that there are documents to be scanned in the feeder.

2. The front feeder, meant for single sheet feed and for when the scanner is out of the docking station, works but it is nearly impossible to get sheets to feed straight. I had a single 8-1/2" x 11" sheet I was practicing with and after 9 attempts not one was usable. The machine grabs the sheet but doesn't do so in a straight manner, so no matter how I try to align the sheet, as soon as the thing grabs hold it's off center by a large angle.

Embarrassing to have the Xerox name on it!
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I am a grad student, and I am required to keep copies of everything, from syllabus to reports, to scientific journals. I use this scanner daily, and I have recently found myself taking it to the lab as well. I love how light it is without the docking station, and that I can connect it to both my PC and my lap top in my office. The ADF (feeder) feature is probably the best part I usually just place full reports in(up to 20 pages) scan, save and I am able to carry everything I need in my lap top. I also love the fact that after using it as much as I have it has not slowed down. It was fast to begin with, and I have not noticed any changes. I also appreciate that Xerox provided software for Windows which include PaperPort 11 and its been how I have been doing my management, and Nuance OmniPage Pro 15 that lets me store all types of documents, business cards and pictures which I can then pull up with keywords.
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We have had 2 of these in our business and they worked great, so we decided to purchase another one for our 3rd work station. This one will not scanner face down, when the other ones scan face down or up depends on what mode we put it in. And it would stop scanning and we have to reset it all the time.
So I called Xerox customer service thinking there is something that needs to be adjusted then we're good to go. They told us that it's a defect and so asked us to send it back to them. On they're item return email, it sounded like they will send us the new one with a shipping label so we can send ours back, then I found out later we had to pay shipping to send their defective unit back. 3 weeks later still haven't receive my replacement unit yet.
I should've sent it back to Amazon instead. I give it a 2 stars because the unit if it works is great but if you have to deal with Xerox directly it's another story! Just hope you get your money worth before you have to deal with them and maybe buy a new one.
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This item: Xerox DocuMate 3115 Mobile Duplex Color Scanner for PC and Mac with Docking Station