Xincom XC-DPG502 Twin WAN Router

Brand: Xincom

15 ratings

Connectivity Technology	Ethernet
Brand	Xincom
LAN Port Bandwidth	10/100 megabits_per_second

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WAN: 2-Port 10/100 Mbps RJ45 Auto MDI/MDIX; 802.3/802.3U
LAN: 4-port 10/100Mbps RJ45 Auto-MDI/MDIX; 802.3/802.3u
Security: NAT, SPI Firewall, Admin Passwords, Authentication with UPAP and CHAP for PPPoE
Load Balance and Backup: Outbound load balance by bytes, packet, session and IP address. Auto backup connection
Throughput: over 44 Mbits/sec

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Product description

Product Description

The XC-DPG502 is a dual WAN networking router that allows you to connect two Internet connections such as broadband Cable and DSL into one device for ultimate redundancy and increased bandwidth for you small business network. Using two Internet connection types in any combination provides maximum up-time for your network while load balancing uses both connections concurrently to increase your network's total bandwidth. With additional features like NAT, SPI Firewall, DHCP server and Access Filters makes the XC-DPG502 a must-have all-in-one solution for any small business network.

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Product information

Product Dimensions

9.6 x 5.6 x 1.2 inches

Item Weight

4.3 pounds

ASIN

B00022PTV6

Item model number

XC-DPG502

Customer Reviews

15 ratings

3.0 out of 5 stars

Best Sellers Rank

#983,654 in Electronics (See Top 100 in Electronics)
#7,200 in Computer Routers

Date First Available

March 30, 2006

Manufacturer

XiNCOM

Language

English

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Product guides and documents

Specification Sheet (PDF)

User Manual (PDF)

User Guide (PDF)

Customer Questions & Answers

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Customer reviews

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1 star		20%

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Top reviews from the United States

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Shenandoah Dreams

Mediocre product; NO customer support

Reviewed in the United States on August 26, 2009

Verified Purchase

The product worked -- marginally -- for a few weeks after I purchased it. I've had several dual-home routers, and the only thing this one has going for it is that the firmware is easier to use than most. However, when it stopped functioning (i.e., turned into a paperweight), their tech-support department wouldn't even pick up their phone. The only exception was on about my 10th call over a three-week period, when someone finally picked up and then slammed the phone back down without even saying hello. They also ignored RMA requests sent via email and fax. I'm not sure whether they're bankrupt or just without any customer service department, but what good is a warranty when no one will respond to your exchange/RMA requests? STAY AWAY!!!

7 people found this helpful

Helpful

Jenny McLeod

Good router

Reviewed in the United States on March 25, 2006

Verified Purchase

I bought this router about a year ago after wanting to throw the previously installed DLink through a window after the 8th lockup of the day. This is the most reliable and transparent router I have come across. It has run faultlessly since it was installed. Installation took a few minutes. I can recommend this router to anybody tired of lockups and sudden disconnects - even if you don't need the twin WAN functionality. It is the best.

6 people found this helpful

Helpful

Max Heffler

This was a workhorse while it lasted

Reviewed in the United States on December 12, 2008

Verified Purchase

This product held up well for a number of years. The competitors product I replaced it with is inferior

One person found this helpful

Helpful

Stanley C. Peters

Its working now...

Reviewed in the United States on December 21, 2009

Verified Purchase

Had to reinstall the original firmware although I hadn't done anything to it?? Not a fan of just 45 days tech support either. Now that its working I'm pleased. Not for faint hearted non geeks.

One person found this helpful

Helpful

PassionHighway

Still working, but...

Reviewed in the United States on December 22, 2013

I bought this router years ago and have been using it ever since. Back then there weren't many options for dual broadband switching. The automatic fail-over can be tweaked to work, but it doesn't work out of the box as they suggested. I had to configure a ping in the setup page to get it to fail to the backup, but I could not get it to fail back without unplugging the backup WAN cable. Inbound NAT translation works pretty well. I've mapped to cameras and a number of other devices without a problem. The load-balancing across both links never worked for me. It blindly splits packets across both wan ports. Many websites will not work properly with mux'ing network connections since the source IP changes every other packet. Primary/backup is the only reliable solution I found that worked with this router.

Now days there are other options such as the Peplink Balance 20/30 and TP-Link R470T/R480T. These units have strong reviews. The Peplink seems to inch out with several more features such as authoritative DNS support and site to site vpn, but is quite a bit more expensive than the TP-Links.

Bottom line, Xincom is out of business and their domain name is for sale on Godaddy. There is no support whatsoever. However, if you find a used Xincom somewhere it does work and is reliable. I rarely have had issues with it and have used it with many different types of consumer networks (clear, dsl, LTE, etc).

One person found this helpful

Helpful

Jim Salter

Gets the job done

Reviewed in the United States on March 23, 2010

I owned one of these for about two years, when I lived in an apartment complex where both the local DSL and the local cable were so unreliable that I had to subscribe to BOTH to have any hope of getting work done on a daily basis.

The load balancing on the unit frankly worked better than the fail-over; when both lines were up, it did exactly what it was supposed to. The problem with the fail-over is that it frequently just didn't detect failure on the failed line the way it should... even when I had it ping a server of mine on the internet for failure detection, it would still all too frequently leave a failed line "up" until I manually disabled it while the ISP sorted themselves out.

Still, if you're willing to occasionally log in and manually disable a failed line until it comes back up, it gets the job done. And the regular routing features were superb and complete; everything from static routes to service routing (scheduled or non), port translation as well as forwarding, you name it.

I finally retired the unit after a lightning strike took it out, because I'd bought a house in a newer neighborhood where the cable was reliable enough to fall back to only paying for one ISP.

2 people found this helpful

Helpful

David

It could have been a contender

Reviewed in the United States on October 16, 2011

Since purchase, it can hardly handle two WANs of different speeds. No direct physical port to WAN and QOS is a joke. SO I had to leave the VoIP before this device. I have DSL and Cable services since both go down randomly all the time. This device should have been able to deal with it. But the CPU gets hung often in a health check failure. If you don't have a health check, it doesn't know the service is dead and will continue to push towards a dead WAN. The only thing I use this for is a easy way to manually switch what service is primary. And even that requires a re-boot. It's like the O/S was written by Microsoft. Support - What support. You bought it, your stuck with it.

Helpful