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3 Year Camera Accident Protection Plan ($1500-1750)

3.9 out of 5 stars 1,473 customer reviews
| 233 answered questions

Price: $114.99 & FREE Shipping
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Ships from and sold by Warrantech.
3 Year
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  • Includes Parts and Labor coverage plus accidental damages caused by drops and spills
  • Repair or Replacement Promise on Every Product and Never a Deductible
  • 5 Day Repair Guarantee on Depot Service
  • Contract Delivered by E-mail, Register and File Claims Online or by Phone
  • Excludes Aerial Drones and Radio Controlled Devices
Please Note:Please Note Your SmartGuard Protection Plan documents will be delivered via email and not mailed to you. It will come from SmartGuard@Amtrustgroup.com within 72 hours of purchase. If you don’t receive it, please contact 1-877-308-8071.
$114.99 & FREE Shipping In Stock. Ships from and sold by Warrantech.

Frequently Bought Together

  • 3 Year Camera Accident Protection Plan ($1500-1750)
  • +
  • Panasonic LUMIX DMC-GH4KBODY DSLM Mirrorless 4K Cinematic Camera Body Only (Black)
Total price: $1,412.98
Buy the selected items together

Product Description

Service plan term: 3 Year | Service plan covered value: $ 1500-1750

Product Description

3-Year Camera/Camcorder + ADH Plan under $1750

From the Manufacturer

SmartGuard - The Smart Choice for Product Protection

No need to worry about breakdowns and unexpected accidents to your product—with a SmartGuard Protection Plan, we’ve got you covered! SmartGuard protects you against accidental damages from day one and provides parts and labor coverage immediately following the expiration of the manufacturer’s warranty, so there’s never a lapse in coverage.

What Does a SmartGuard Protection Plan Provide?

Money Savings
  • Parts and labor protection against costly repairs or replacements
  • Never a deductible or hidden charge for service
  • Repair of the defective unit or a full product replacement
  • In-home service on large products such as appliances or televisions
  • Day one accidental damage coverage
  • Free shipping included with five-day guarantee for depot service
Time Savings
  • Web-based support options for today’s busy lifestyles
  • We handle the claims process for you from A–Z
  • 24/7 toll-free customer service support
  • Fast, convenient, quality repairs from nationwide service providers
Peace of Mind
  • Peace-of-mind protection from the day you purchase your product
  • Fully insured coverage—backed by an “A”-rated insurance company
  • Easy claims processing with no hassles
  • Reputable service providers wherever you may move
  • Purchase your plan up to 90 days after your product!
Shield

How Does the Claims Process Work?

Protecting your purchases has never been easier. When you have a SmartGuard Protection Plan, we handle the work for you and make our claims process as seamless and simple as possible. Here’s all you have to do:

  • Go online to www.mysmartguard.com or call 1.877.308.8071
  • Locate your SmartGuard Protection Plan under “Manage My Protection Plans”
  • Click “File Claim” and complete questions regarding the failure of your product
  • A professionally trained service provider will contact you for service
  • For in-home service on large items, you will be contacted to schedule a convenient time
  • For depot service, you will be contacted and provided shipping information

Other Details

  • Fast electronic delivery of your warranty contract. This is your official email confirmation of your purchase. Nothing will be shipped. The email you receive will provide instructions and a link to the SmartGuard website, www.mysmartguard.com, where you can register your plan and view more information. Again, you will not receive a paper copy of your contract unless you specifically request one.
  • Read the terms and conditions in the .pdf file link located at the top of this page. This document will provide you with full details about the plan you are purchasing and any additional state language regarding cancellations.
  • Coverage lasts up to four years from date of purchase. The coverage length is described in the Protection Plan title. Your plan begins on the date of purchase and is inclusive of the manufacturer’s warranty period. If you have an issue and are covered by the manufacturer during that time, you’ll be directed to the manufacturer first.
  • Shipments. Your plan begins on the date of purchase. However, if your warrantied item does not ship immediately and there are delays, you can contact SmartGuard at 1.877.308.8071 to adjust your plan period to the date of product delivery.
  • SmartGuard only covers new, in-box items. If the item is used or refurbished, please call us first at 1.877.308.8071.
  • Plans available to all U.S. residents. SmartGuard is currently available to only residents of the 50 U.S. states.
  • Contact us. Our website, www.mysmartguard.com, is always available to help you with the registration, plan details, and claims processing. Call us 24/7 at 1.877.308.8071—an agent is always happy to assist if you have questions. Or go online and click “Contact Us” to Web chat or email.

Product Information

Service plan term:3 Year  |  Service plan covered value:$ 1500-1750
Shipping Information View shipping rates and policies
ASIN B00CV9M8JO
Customer Reviews
3.9 out of 5 stars 1,473 customer reviews

3.9 out of 5 stars
Date first available at Amazon.com May 18, 2013

Technical Specification

Warranty [pdf ]

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Service plan term: 4 YearService plan covered value: $300-350 Verified Purchase
Amazon listed this as "accidental & spill" damage protection, however the contract explicitly states that water damage of any kind (along with a very, very long list of other things that void the protection) voids the protection plan. In fact, the coverage is worded in such a way that pretty much everything voids the protection program.

If you don't believe me, here's an excerpt:

WHAT IS NOT COVERED: THIS SERVICE AGREEMENT DOES NOT COVER ANY LOSS, REPAIRS OR DAMAGE CAUSED BY OR RESULTING
FROM: (A) PRE‐EXISTING CONDITIONS INCURRED OR KNOWN TO YOU ("PRE‐EXISTING" MEANS A CONDITION THAT WITHIN ALL
REASONABLE MECHANICAL OR ELECTRICAL PROBABILITY RELATES TO THE MECHANICAL FITNESS OF YOUR COVERED PRODUCT
PRIOR TO ISSUANCE OF THIS SERVICE AGREEMENT); (B) IMPROPER PACKAGING AND/OR TRANSPORTATION BY YOU OR YOUR
REPRESENTATIVE RESULTING IN DAMAGE DURING SHIPMENT TO A SERVICE CENTER OR RELOCATION OF THE COVERED PRODUCT;
(C) INSTALLATION, REMOVAL, REINSTALLATION OR IMPROPER INSTALLATION OF COMPONENTS, UPGRADES, ATTACHMENTS OR
PERIPHERALS; (D) PRODUCTS AND/OR COMPONENTS THAT ARE USED IN APPLICATIONS THAT REQUIRE CONTINUOUS BUSINESS
AND/OR COMMERCIAL OPERATION, OR ARE USED FOR COMMERCIAL, INDUSTRIAL, EDUCATIONAL OR PUBLIC USE PURPOSES OR
OFFERED ON A RENTAL BASIS, OR COIN‐OPERATED PRODUCTS; (E) DAMAGE OR FAILURE CAUSED BY RIOT, NUCLEAR RADIATION,
WAR OR HOSTILE ACTION, RADIOACTIVE CONTAMINATION, ETC.
Read more ›
51 Comments 832 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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I was planning to buy a camera and accident coverage from amazon today - but after reading so many reviews of this plan that read "well, not too sure, but hopefully I won't need it"….I decided to do my own research!! When I went to the smart guard website and started reading what is NOT covered, I couldn't believe it! Here are a few things that are NOT covered under this "Accident Protection Plan". Water damage of any kind - fresh or salt water - due to weather or spillage, by owner or any other person. Damage due to weather exposure - dirt, sand, moisture, etc. Power overload or surge. Accidental damage - physical, mechanical or electrical - due to Dropping. Um, ok, what on earth am I buying a protection plan for if it covers exactly NONE of the potential reasons I would have for needing an accident protection plan?!? The only reason I would buy one is to protect myself against a minor accident like something getting spilled on it, sand or dirt from the playground or beach, or it getting dropped or banged up from being in a bag or backpack. Thanks, but no. I will pay a few dollars more and get a real protection plan from my favorite online camera store. Thanks Amazon - you lost the sale on this one with this terrible plan.
11 Comments 325 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Service plan term: 4 YearService plan covered value: $600-700
If you read the fine print, this coverage is basically non-existant. They have the right to substitute a refurbished product OR at their sole option a different product entirely with "similar" features. Not even the same features or specs, but what they consider to be "similar". They can even give you a product of a different Brand. If you buy a Sony, you could get a non-name brand or any brand. If they have to repair the product, they can use generic parts or parts that are not made by the company that made your product. You can wind up with re-furbished parts, third-party much cheaper parts or whatever they decide to put in the product. The reason the price is so reasonable for this warranty is that it really isn't a warranty. You could wind up with anything. They also do not cover what they deem to be abuse or mis-handling. It is solely up to them to decide if you should be covered. In fact, whatever they send you is no longer covered under the warranty you purchased. You have to buy a new warranty to cover the repaired or replaced product. Spend more and get a legitimate warranty. There are plenty of companies that sell real extended accidental damage insurance. Be careful and really read the fine print before you waste your money on this virtually useless warranty.
5 Comments 319 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Tremendous scam and horrible customer service. My saga continues. I bought a Canon G15 that quit working after 6 months of very little use. In June, first day of vacation, the camera stopped working. Canon tech was of little help. I told Canon that I had Smart Guard and Canon then told me to contact them about the repair. Smart Guard them tells me that since the camera is under warranty with Canon I need to have the repair done thru Canon. Great fun. I send the camera to Canon and after chasing them for a response for two weeks I am told that the camera shows signs of water damage and that this is something that they do not cover. Of course, this is why I bought the Smart Guard coverage. For what it's worth, this camera has never been near the water. I now go back to chasing Smart Guard and after repeated attempts I finally get a response. Smart Guard asks what happened and I tell them how Canon believes the camera was water damaged. I tell Smart Guard that we had never gotten the camera wet and the only way it could possible have seen water damage is thru some sort of condensation, but again, that couldn't possible have happened. And this is where it gets really crazy. I get a call from Smart Guard approving the repair thru one of their repair outlets and I will see a box for the return coming within 3 to 5 days. Seven days later, no box. I call Smart Guard and am told they are denying the claim. I had to call them. They tell me that since the camera was damaged thru condensation it is not covered under the Smart Guard warranty. Of course, I never said it was damaged that way, thru condensation, but was only speculating. The rep at Smart Guard goes one step further to tell me that if I had dropped it in water it would be covered but not for the reasons of condensation, which never happened. Anyway, suffice to say, this is a total scam, like any other insurance company. Both Smart Guard and Canon have horrible customer service. AVOID AT ALL COSTS.
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