Top positive review
3 people found this helpful
Excellent Guide on Planning a New Business
on May 25, 2011
I very much enjoyed this book. It does an excellent job assisting a non-business person (like me) in thinking about all of the things one needs to do to get a business on solid foundation before making such a huge investment (both in time and money).
The book is structured to cover one main topic per chapter, and it does so in an excellent way. The authors harp incessantly in the early chapters about making sure you have a profitable business idea, not just a good idea. I appreciated this because I believe there is an important distinction.
It also spends many, many pages discussing the importance of customer service. Another important point that many failed small businesses did not grasp. My partner was once turned away from a small business three times due to poor customer service policies despite him almost begging for the business's help (it was a battery store). The employees simply didn't want to take the time to help him. Now, they are unemployed or in a new line of work.
This book won't make you rich. It won't give you any good business ideas. However, it will give your business idea a stress test and help you improve any weaknesses in your existing plan. It is also sold at a good price ($9.89 for Kindle for me).
I would highly recommend this book for any person who wants to start a business but feels like they lack some business knowledge. Very good investment for the right person.