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Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction Paperback – November 11, 1997

4.5 out of 5 stars 125 customer reviews

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Product details

  • Paperback: 224 pages
  • Publisher: Ballantine Books; Revised edition (November 11, 1997)
  • Language: English
  • ISBN-10: 0449002829
  • ISBN-13: 978-0449002827
  • Product Dimensions: 5.1 x 0.5 x 8 inches
  • Shipping Weight: 6.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (125 customer reviews)
  • Amazon Best Sellers Rank: #44,962 in Books (See Top 100 in Books)
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