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ZeroWater (ZBD-040-1) 40 Cup Ready-Pour Glass Dispenser, BPA-Free, with Free Water Quality Meter, NSF Certified to Reduce Lead and Other Heavy Metals,Clear/Chrome
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- 40 CUP READY-POUR: With an elegant glass tank and no-drip spigot, ZeroWater's 40 cup ready-pour filtered water dispenser is great for gatherings, offices, or home use. Pour a glass of filtered, clean tasting water while the reservoir continues to filter.
- FIVE STAGE WATER FILTRATION: Unlike many water filters & pitchers, ZeroWater filters use 5 stages of filtration, to bring you cleaner, better tasting water. Instead of carbon filtering only, our filters use Ion Exchange Technology to reduce contaminants.
- NOT AN ORDINARY WATER FILTER: ZeroWater filters filter water in 5 stages, are NSF certified to reduce lead and other heavy metals. Zerowater removes 99.6% of total dissolved solids, 2X more than the leading brand (tested by independent lab).
- GET MORE OUT OF YOUR WATER: Remove more impurities from your water with ZeroWater's unique, 5 stage filter system. With a variety of options, you can have cleaner water anywhere, from pitchers, bottle filtration systems, or portable on-the-go cup filters.
- GET THE LEAD OUT: ZeroWater filters are the only pour-through filters NSF Certified to remove chromium & lead. Our pitchers, tumblers, & dispensers remove virtually all solids for the purest tasting water.
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From the manufacturer
For Your Coffee or Tea
ZeroWater works harder to remove the most dissolved solids from your drinking water.
For Your Family
ZeroWater provides sparkling clear water you can trust for all of your family's needs.
For Your Furry Friends
ZeroWater works harder to remove the most dissolved solids from your drinking water.
For Your Home
Our 5-stage filtration system gives you the purest tasting water for your home.
|Capacity||10 Cup||10 Cup||6 Cup||23 Cup||40 Cup|
|Water Quality Meter Included||✓||✓||✓||✓||✓|
|Premium 5-Stage Filtration||✓||✓||✓||✓||✓|
|Comfort Grip Handle||✓||✓|
|Space Saving Design||✓||✓|
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|Sold By||Amazon.com||Drink Clean||Amazon.com||Amazon.com||Amazon.com||Amazon.com|
|Color||Clear/Chrome||Blue||Blue and White||Blue and White||Clear||White and Blue|
|Item Dimensions||11.00 x 9.75 x 19.75 inches||10.40 x 5.30 x 10.00 inches||14.96 x 5.51 x 10.63 inches||12.25 x 6.00 x 11.63 inches||—||11.50 x 5.75 x 10.25 inches|
"ZeroWater's 40 Cup Ready-Pour Glass Dispenser delivers elegance and function. The largest capacity filtered device on the market features Ready-Pour™ technology; allowing you to dispense filtered water as the reservoir continues to filter. The 40 Cup Glass Dispenser is perfect for holiday parties, baby showers, outdoor events and commercial use with the no drip, easy pour spigot. The 5-stage filter transforms your tap water into delicious, TDS-free drinking water. All ZeroWater products include a free Water Quality Meter to test your water to ensure the highest quality filtration on the market. Get more out of your water with ZeroWater's 5- Stage Water Filtration.
Stage 1 - Removes suspended solids such as dust and rust that make your water appear cloudyStage 2 - Removes additional suspended solidsStage 3 - Removes organic contaminants; pesticides, herbicides, Mercury, Chlorine, Chloramine, and stops bacteria from growingStage 4 - Removes inorganic compounds i.e. metals, nonmetals and radiological contaminants.Stage 5 - Removes remaining suspended solids, holds the resin in place
What is TDS:
Total Dissolved Solids (TDS) refer to minerals, salts, metals including lead, chemicals, fluoride and runoff polluting your drinking water.
ZeroWater Technology is the only water filtration system to remove 99% of TDS, equivalent to TDS in purified bottled water.
Get more out of your water with ZeroWater's Premium 5-Stage Water Filtration."
Top reviews from the United States
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This is a separate issue from the chrome paint flakes which may also be dispensed, which some reviewers have mentioned. Between the potential toxicity associated with ingesting chrome paint flakes, and the risk of ingesting microscopic glass particles and/or shards, I am very disappointed and concerned about the quality and safety of this product. Imagine a fellow going through the trouble of filtering his mostly-good tap water, only to ingest chrome paint flakes and glass shards!
My advice to ZeroWater would be to:
A. Immediately cease production and distribution of these units;
B. Commission an independent and unbiased third party to assess whether a safety recall is appropriate;
C. Switch glass manufacturers;
D. Enact strict quality control measures to ensure the quality and safety parameters of each individual unit are satisfactory, and...
E. Terminate all employees who were complicit in the production and/or sale of units known to be defective, replacing those individuals with people who are personally committed to creating and selling a safe, quality product that does not jeopardize the reputation or value of the ZeroWater brand name.
I ordered two of these units. The first arrived with numerous air bubbles in the glass. I would estimate there were about 10 (ten) defects of this nature. One of the glass air bubbles in particular concerned me, because it had protruded through the interior of the glass, leaving a jagged cavity in the glass. As I rubbed the cavity, I observed small particles falling from it, into the base of the container.
I requested a replacement, which had approximately double the number of defects as the original unit. Glass cavities on the exterior of the glass, although unsightly, did not concern me as much; the interior jagged glass cavities are what concerned me. In addition to the risk that it may contaminate the water with microscopic glass particles and/or shards, a porous surface is more difficult to clean and sterilize.
Most of the glass defects were air bubbles "inside" of the glass, which did not protrude through either the inner or outer glass surface. These defects concern me as well -- it is difficult to tell if the edge of the bubble is 1mm, 0.1mm, 0.01mm, or 0.001mm from the surface. A sufficiently thin margin of glass between the air bubble and the glass surface will likely result in an eventual jagged glass cavity; perhaps regular cleaning or scrubbing could break through to an air bubble only 0.001mm below the surface of the glass.
What disappoints me most is that these numerous glass defects are plainly visible to the naked eye. The manufacturer either (A) knew the product was defective and sold it anyway, or (B) cannot ensure the quality and/or safety parameters of individual units. I am not sure which scenario is more disturbing. My expectations for a ZeroWater product were much higher.
The concept of this product is great. Just fix your people.
UPDATE AS OF 15-FEB-2019:
ZeroWater replied with "this is not the norm," along with the usual customary "thanks," "contact us here," etc. Although I appreciate the response, I don't buy the "this is not the norm" excuse. I call it an "excuse" because the math simply does not support that as likely being true. Below is my detailed response where I use basic logic and mathematics to deconstruct that narrative:
"...Not the norm for our products." Being educated in statistics, I beg to differ. I've provided some elementary mathematical proof below.
I ordered and received a third unit, which suffered from the same defects. Clearly, there is a systemic problem in manufacturing and quality control. If ZeroWater really believes this is some sort of statistical anomaly, and that there isn't really a problem, then there is a third issue as well: denial.
I understand that selling a defective and potentially dangerous product puts a company into a compromised and embarrassing position. It's easier to tell the customer they received something from a bad batch than to acknowledge that the company has a systemic quality control issue. Perhaps you know this is true, but as a paid representative of ZeroWater, you are prohibited from acknowledging that publicly. I can empathize with you on that.
For fellow readers, I'll now deconstruct the "bad batch" theory, which is what is implied by "this is not the norm."
Suppose a bad batch was produced. This happens sometimes, and at this point, ZeroWater has not yet done anything wrong. This is where quality control is supposed to come in. A common manufacturing standard is "five nines," meaning that 99.999% of units are within their specifications. This can vary in implementation: 99.999% of units are manufactured to specification, or 99.999% of units accepted are within specification, etc.
If ZeroWater was following a "five nines" process, that would imply the likelihood of me receiving three defective products out of a sample size of three would be 1 in 1,000,000,000,000,000 (one quadrillion). Math: 1/(0.00001^3) = 1000000000000000.
Suppose ZeroWater aims for 99% of units to be within specification, which is a pretty low bar from a quality control perspective. That implies a probability of three defective units being present in a sample size of three to be 1 in 1,000,000. Math: 1/(0.01^3) = 1000000.
For me to have had a 50:50 chance of receiving 3 defective units out of 3 total, that would imply that at least 79.3% of products manufactured are defective (and accepted by quality control). Math: 3√0.5 = 0.7937005259841.
So claiming "this is not the norm" is a difficult claim to make, unless you simultaneously acknowledge that quality control is so poor that it is not uncommon that a sample size of three contains three units that are defective. For example, you could be technically correct in saying "most of our products are not defective" if only 49.999% of units are defective. So I can only assume "this is not the norm" is meant in that sense.
Words are words, but math and 3 defective products delivered to my doorstep don't leave much else to say.
Take the high road and take my original advice, outlined in my original post. In addition, publicly clarify that there were indeed systemic manufacturing and quality control issues relating to this product, and fix it. This would be the honorable strategy.
Avoid the "this is not the norm" strategy, which only serves to delude prospective customers and separate them from their hard-earned money so they can risk ingesting chrome paint flakes and microscopic glass particles and/or shards. This would be the dishonorable strategy.
Pros: Terrific design, metal base and lid, glass mid-section. Looks great in kitchen.
Cons: Poor quality control--glass had an exterior bubble and vertical crack that luckily did not go all the way through to the inside, so structurally sound. The pour spout is plastic and has the same problem that a previous spout on another ZeroWater dispenser had...it's pour rate is painfully slow--a trickle. This seems to be caused by a vacuum being created as the top is sealed. When I lifted the white plastic fill basin up the flow rate increased dramatically. Perhaps future iterations should include an air hole near the top of the white basin to prevent a vacuum forming.
Overall: Looks great, but may end up going back to a regular pitcher where at least you can get water to pour out, or I may drill a hole in the upper part of the white reservoir to see if that helps.
If anyone has access to a lab, it would be very interesting to get this filter tested for what horrid chemicals it leaches into our drinking water.
Top reviews from other countries
Unfortunately, the water does not taste good for long. Quite quickly (within 2 days) the water started to taste a bit sharper and then within 2 weeks the filter has passed it's use and the water smells fishy.
The filters cost around £10 each so it will cost an absolute fortune to have to change it every few days!
I will be returning for a refund.
Edit: The filter needs changing about every 2-3 weeks as that's when the water becomes 'fishy'. Our tap water comes straight from the Rocky Mts (which is then chlorinated by the city), and I pass it through a Brita filter before filling the Zero water jug. I was hoping those factors would lengthen the Zero filter life, but it's not the case. It's pricey water, but I guess worth it and we're going to stick with it for now. Also it's very breakable, big and awkward to wash, which I do everytime I replace the filter, so that is something to think about if there are physical issues of any kind.
Update: jetzt nach ca nur 2 Wochen ist der Filter schon am Ende. Ersatzfilter empfehle ich nicht über amazon sondern direkt bei zerowater zu bestellen. Denn in vielen Rezensionen war zu lesen dass die amazon Zerowaterfilter nur 1 bis 2 wochen halten und warscheinlich keine Orginalware sind.
EDIT 1 MONTH LATER: there is a noxious rotting fish smell/taste from the entire water unit now. I kid you not. My husband and I scoured the kitchen for the source of the smell to no avail blaming it first on the garbage and secondly on our dishwasher not rinsing the dishes properly. But it turns out the smell and disgusting taste is the water itself. HAS ANYONE ELSE HAD THIS ISSUE AND CAN HELP!!? the only reason I can think this is happening is due to where the spout is located on the dispenser there is about 3 inches of water that don’t get used and will continue to get “recycled” in to the container every time you fill it. I’m not sure if this is the reason but if that’s the case it is a huge design flaw that would just be another issue as to why you can’t purchase this unit. I thought maybe it was my pregnant nose and tastebuds at first heightened to the extreme but it was actually my husband that smelled the issue first. So it’s bad. It’s disgusting and really really bad.