Safety InformationTechnical Advice for your massager: If your massager is not operating properly, please check that the power supply cable DC connector is securely snapped into place. Please also confirm that the power plug is firmly connected to the outlet. The massager is programmed to 'park' at the bottom of its rolling track when it is powered off. If power is cut, the massager will continue to 'park' once power is restored. If your device is not responding to remote control commands upon initial powering on of the device, it may be that the device needs to cycle through its 'parking' routine.
Legal Disclaimer1 Year Warranty USA PHONE NUMBER & ONLINE SUPPORT from the Zyllion team will help you with any technical support or troubleshooting of your massager. RISK-FREE PURCHASE Zyllion also offers a 1-year warranty and will pay for any shipping costs incurred during returns processing. Each individual body experiences the massager differently based on the individual's unique proportions. If you purchase the ZMA14 and find that it does not work for you, you may return it to Zyllion for a full refund within the 90-day money back guarantee period. We will also provide you with a prepaid return label, so that you will not have to pay to return the massager to us.
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DirectionsOPERATING PROCEDURE 1. Plug the AC Adapter into an electrical outlet. 2. Fix the back strap to your chair. 3. Sit on the cushion in a comfortable position. 4. Press the power button once to turn on the massager. 5. Pressing the "up" or "down" buttons will make the massage nodes go straight up or straight down. 6. Start your warm, shiatsu massage just the way you like it!