Q. Can Alexa call 911?A.
No, Alexa cannot place calls to 911.Q. What accessibility features are available with Alexa Communications?A.
Alexa has accessibility options to keep everyone connected. With Alexa Captioning
, you can see captions for Alexa’s responses on supported Alexa-enabled devices. With Call Captioning
, Alexa can display text of what the other party is saying in near real-time during one-on-one Alexa video and audio calls and Drop In calls. Real Time Text
allows you to type text that displays on the screen for both parties. Tap to Alexa
lets you interact with Alexa with an on-screen keyboard or tiles.Q. What is Drop In?A.
Drop In is an optional feature that lets you connect instantly to supported Alexa-enabled devices, like an intercom. Visit this page to learn more about Drop In.Q. How do you set up Drop In?A.
To drop in on your household devices, first ask Alexa to drop in and she will request your permission to enable the feature. Once enabled, members of your household account will be able to drop in on household devices. To drop in on a contact with a different Amazon account, your contact must first grant you Drop In permissions using the Alexa app. You cannot control which of your contact’s Alexa-enabled devices you drop in on. Learn more about Drop In.Q. How do I avoid audio feedback?A.
For best results while using Drop In, enable Drop In on only one device per room.Q. How do I link Alexa with my mobile number?A.
AT&T and Verizon customers on eligible rate plans can make and receive hands-free calls on supported Alexa-enabled devices. Open the Alexa app to get started. Tap More and select Settings, then Communication. Tap on AT&T or Verizon and follow the instructions to link your account. Learn more about linking
your AT&T or Verizon mobile number.