My product key is not working. I still have a few days left on prior subscription and tried entering the new one. I'm using Google chrome as browser

asked on January 8, 2018

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is your old norton(norton security standard) if not you can not used the same product key. you need to install the norton security standard again.
djpcstore
Seller · January 8, 2018
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your subscription starts over, if you bought your Norton system from amazon it may not work, Norton does not like when you buy the product from someone else, you must sign in to Nortons troubleshooting site so they can help you out, in my case it did not work for me so I lost my money,the troubleshooting site is the only one who can fix your product key problems , good luck.
Cynthia M. Jones
· January 9, 2018
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Call Norton customer service and they will help you. I had trouble and they walked me thru it. They are really nice and helpful
Dorothy
· January 8, 2018
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