If you are trying to register for amazon prime. Your player will give you a code when you try and set it up, it will be onscreen waiting for you to log it on your computer when you are on amazon.com.
Ted Eddings answered on November 16, 2012
Sometimes to connect your prime account to the device you ask the device to send the code to your email associated with your amazon account. When it comes enter it on the device and your set
James B. Mc Donald answered on November 15, 2012