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I purchased this product in November and now i it not turning on, it needs repair or replacement, what is my next step?

asked on April 10, 2013

Showing 1-4 of 4 answers

I'd call dell - there is a warranty in place. The power plug will slip out enough to look plugged in, but its not.
kip-CL answered on April 10, 2013
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Make sure its plugged in properly first. Then call your seller if it is.
Scott Oehme answered on April 10, 2013
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If you purchased a warranty through Amazon you can contact the number provided with your warranty paperwork. If not, as it's outside of 30-60 days, you will need to contact Dell support for a warranty repair claim. Their general support number is 1-877-293-1197 but you can also find many other ways to contact them on… see more If you purchased a warranty through Amazon you can contact the number provided with your warranty paperwork. If not, as it's outside of 30-60 days, you will need to contact Dell support for a warranty repair claim. Their general support number is 1-877-293-1197 but you can also find many other ways to contact them on their website at http://support.dell.com/support/topics/global.aspx/support/dellcare/en/contact_technical_support see less If you purchased a warranty through Amazon you can contact the number provided with your warranty paperwork. If not, as it's outside of 30-60 days, you will need to contact Dell support for a warranty repair claim. Their general support number is 1-877-293-1197 but you can also find many other ways to contact them on their website at http://support.dell.com/support/topics/global.aspx/support/dellcare/en/contact_technical_support
J. Ireland answered on April 10, 2013
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i want to return it.
ping lin answered on April 10, 2013
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