May have a bad battery or a defective unit. hook it up to the computer see if it recognizes the unit. But for more information you can visit http://techexperience.net/go/sony/
By Amazon Customer on June 13, 2016
I don't think this camera comes with any software. You can plug with this camera with windows 8/7/xp to upload photo/video using usb cable. Or simply take off the memory card from the camera and insert it to your laptop/pc. Thanks.
By shamimhasan on May 28, 2014
Hi A6, the 64 GB card is the largest card capacity tested and proven it work with the camera. You can either an SD, SDHC or SDXC card. If you're planning to record movies, we recommend using Class 10 cards or higher. Thanks_Mitch
By Sony U.
on September 14, 2015
The current fast SD cards are class 10 with faster write and read speeds. According to the manufacturer (Sony), this camera is compatible with class 10 cards. Of course you can also use the older cards too but will have higher speed with the class 10 cards which now do not cost too much more than the older and slower cards.
on October 11, 2015
Hi LO, It does not support wi-fi but you may use an Eye-Fi card to wirelessly transfer images to a computer. Please check this link for more details: https://docs.sony.com/release//DSC-W570_W570D_W580_guide_EN.pdf -Jerome
By Sony U.
on April 18, 2017