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The phone number for SquareTrade is (866) 374-9939 or (877) 927-7268.
By Snootygirl on January 5, 2014
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I also bought this warantee; I thought I knew where it is; I am wrong. I have received help in the past from Kindle support so I would try them first. Start at kindlee-fire-feedback@amazon.com and see what they recommend. They have been very helpful in the past. I hope they can help you.
By Timothy J. Gannon on November 22, 2013
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my kindle fire has gone out. it froze up.now we can not charge it or do anything with this. i have gotten in touch several times with amazon, well lets say i have left messages,emailed,etc....then it hit me! i have insurance. i am a 52 year old who is going blind so trust me when i say i need my kindle back...yes the a… see more my kindle fire has gone out. it froze up.now we can not charge it or do anything with this. i have gotten in touch several times with amazon, well lets say i have left messages,emailed,etc....then it hit me! i have insurance. i am a 52 year old who is going blind so trust me when i say i need my kindle back...yes the ac charger is okay. please advise on my next move. sincerely yours, luann s willlingham. on anoth item. my googlle chrome lap top startd having lines going thru the pictures or just basically sometimes when you turn it on it has lines going across horizontally. i know i have insurance on this also. have you ever heard of that? thanks. hope this finds you having a good day... see less my kindle fire has gone out. it froze up.now we can not charge it or do anything with this. i have gotten in touch several times with amazon, well lets say i have left messages,emailed,etc....then it hit me! i have insurance. i am a 52 year old who is going blind so trust me when i say i need my kindle back...yes the ac charger is okay. please advise on my next move. sincerely yours, luann s willlingham. on anoth item. my googlle chrome lap top startd having lines going thru the pictures or just basically sometimes when you turn it on it has lines going across horizontally. i know i have insurance on this also. have you ever heard of that? thanks. hope this finds you having a good day...
By luann s willingham on March 24, 2013
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I would go back and download it again.
By NancyEGraves on January 11, 2014
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Need street and city address where to send kindle fire for repair. No warranty
By M. D. on November 11, 2013
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Here's from Square Trade website:
http://www.squaretrade.com/tablet-warranty
"You're covered if your tablet stops turning on or its battery stops holding a charge (50% or more)"

By C.O. on April 8, 2013
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Due to a faulty charger I had to prop mine in a certain position to charge it. It fell & when I went to the store they exchanged it but I had to buy a new policy, I've since read u get 2 cracked screens. Not sure how accurate that info is. U prob have answer by now. I just saw the date that u posted :-) oh well just w… see more Due to a faulty charger I had to prop mine in a certain position to charge it. It fell & when I went to the store they exchanged it but I had to buy a new policy, I've since read u get 2 cracked screens. Not sure how accurate that info is. U prob have answer by now. I just saw the date that u posted :-) oh well just wanted to help. see less Due to a faulty charger I had to prop mine in a certain position to charge it. It fell & when I went to the store they exchanged it but I had to buy a new policy, I've since read u get 2 cracked screens. Not sure how accurate that info is. U prob have answer by now. I just saw the date that u posted :-) oh well just wanted to help.
By Bellesmom on September 26, 2013
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I have no idea.
By Emma Rose on September 26, 2013
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Yes it covers every thingi just went through the process and it is quiet easy
By bigboy on November 16, 2012