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Answer:
To Viva Labs Customer Care:

The questions: … see more
To Viva Labs Customer Care:

The questions:
1) Is your "Royal Quinoa" pre-washed?
2) Do I need to wash it before I cook and eat it?

I'd appreciate it if you could give me a yes or no answer for both of the above questions.

Thanks.
. see less
To Viva Labs Customer Care:

The questions:
1) Is your "Royal Quinoa" pre-washed?
2) Do I need to wash it before I cook and eat it?

I'd appreciate it if you could give me a yes or no answer for both of the above questions.

Thanks.
.

Shellback
· April 15, 2019
  • 2
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    votes
Answer:
I do not see any label that states its Certified Gluten Free... It states Certified Organic, Verified NON GMO, It's a product of Bolivia. It doesn't state anything about where it's packed other than"Is sustainably grown and sourced directly from farmers in accordance with fair trade practices" I think you should conta… see more I do not see any label that states its Certified Gluten Free... It states Certified Organic, Verified NON GMO, It's a product of Bolivia. It doesn't state anything about where it's packed other than"Is sustainably grown and sourced directly from farmers in accordance with fair trade practices" I think you should contact Viva Labs directly for further info. There website is www.VivaLabs.com - phone # 1-800-921-8482 see less I do not see any label that states its Certified Gluten Free... It states Certified Organic, Verified NON GMO, It's a product of Bolivia. It doesn't state anything about where it's packed other than"Is sustainably grown and sourced directly from farmers in accordance with fair trade practices" I think you should contact Viva Labs directly for further info. There website is www.VivaLabs.com - phone # 1-800-921-8482
HM
· March 23, 2016
  • 2
    vote

    votes
Answer:
Hi there,

Thanks for your question! Please see the following information on Prop 65: … see more
Hi there,

Thanks for your question! Please see the following information on Prop 65:

Prop 65 is an initiative whose goal is to protect drinking water sources in California from toxic substances that may cause illness, while also eliminating exposure to these substances in general. The safety limits set by Prop 65 are not realistic for most food products, as these standards were never meant to be applied to food.

High-quality foods grown all over the world are grown in extremely fertile soil, essential for their growth and nutrient density. This means there are heavy, naturally occuring earth-based metals (minerals) found within them. This is a completely natural biological phenomenon.

In California, anyone who sells products containing any of the 900 substances listed under Prop 65 is required by law to place a Prop 65 warning on their packaging, or anywhere else their product is sold (like on our Amazon pages). However, heavy metal limits on our Quinoa are well below USP safety standards, and always third-party tested to confirm this.

I hope this helps! If you have any other questions, please feel free to contact us. :)

Email: customercare@vivanaturals.com
Phone: 1-800-921-8482(VIVA) M-F 9:00am-5:00pm EST
Live Chat: M-F 9:00am-5:00pm EST

Katrina
Viva Naturals Customer Care see less
Hi there,

Thanks for your question! Please see the following information on Prop 65:

Prop 65 is an initiative whose goal is to protect drinking water sources in California from toxic substances that may cause illness, while also eliminating exposure to these substances in general. The safety limits set by Prop 65 are not realistic for most food products, as these standards were never meant to be applied to food.

High-quality foods grown all over the world are grown in extremely fertile soil, essential for their growth and nutrient density. This means there are heavy, naturally occuring earth-based metals (minerals) found within them. This is a completely natural biological phenomenon.

In California, anyone who sells products containing any of the 900 substances listed under Prop 65 is required by law to place a Prop 65 warning on their packaging, or anywhere else their product is sold (like on our Amazon pages). However, heavy metal limits on our Quinoa are well below USP safety standards, and always third-party tested to confirm this.

I hope this helps! If you have any other questions, please feel free to contact us. :)

Email: customercare@vivanaturals.com
Phone: 1-800-921-8482(VIVA) M-F 9:00am-5:00pm EST
Live Chat: M-F 9:00am-5:00pm EST

Katrina
Viva Naturals Customer Care

Viva Naturals Customer Care
· August 2, 2019
  • 1
    vote

    votes
Answer:
Hi there,

Thanks for pointing this out! The image on our product page is actually an error and on our packaging, the correct Dietary Fiber is 3 grams. Our team is working to replacement the image as soon as possible. … see more
Hi there,

Thanks for pointing this out! The image on our product page is actually an error and on our packaging, the correct Dietary Fiber is 3 grams. Our team is working to replacement the image as soon as possible.

Thanks again for your feedback. If you have any additional questions or concerns, please don't hesitate to contact us directly.

Email: customercare@vivanaturals.com
Call: 1-800-921-8482; Monday to Friday 9am to 5pm EST

Elisabeth
Viva Naturals Customer Care see less
Hi there,

Thanks for pointing this out! The image on our product page is actually an error and on our packaging, the correct Dietary Fiber is 3 grams. Our team is working to replacement the image as soon as possible.

Thanks again for your feedback. If you have any additional questions or concerns, please don't hesitate to contact us directly.

Email: customercare@vivanaturals.com
Call: 1-800-921-8482; Monday to Friday 9am to 5pm EST

Elisabeth
Viva Naturals Customer Care

Viva Naturals
· December 5, 2018
  • 1
    vote

    votes
Answer:
Yes, but I just bought mine and expiration is in 2018.
Katie Jo Payne
· September 19, 2015
  • 1
    vote

    votes
Answer:
Hi Gloria,
Each bag of Viva Labs Organic Quinoa has a best before date printed on the bottom of the bag, however, if stored properly, quinoa has a shelf life of up to 3 years.
I hope this helps answer your question, and if you have any other questions you can reach us by responding to this comment thread or by email… see more
Hi Gloria,
Each bag of Viva Labs Organic Quinoa has a best before date printed on the bottom of the bag, however, if stored properly, quinoa has a shelf life of up to 3 years.
I hope this helps answer your question, and if you have any other questions you can reach us by responding to this comment thread or by email at vivian@vivalabs.com.
Sincerely,
Vivian
Viva Labs Customer Care see less
Hi Gloria,
Each bag of Viva Labs Organic Quinoa has a best before date printed on the bottom of the bag, however, if stored properly, quinoa has a shelf life of up to 3 years.
I hope this helps answer your question, and if you have any other questions you can reach us by responding to this comment thread or by email at vivian@vivalabs.com.
Sincerely,
Vivian
Viva Labs Customer Care

Viva Naturals Customer Care
· March 22, 2016
  • 1
    vote

    votes
Answer:
Hi. The label states "Viva labs' organic whole grain quinoa is sustainably grown and sourced directly from farmers in accordance with fair trade practices." I don't know if a certification seal is required to back this statement. I don't see one if it is. There is a Non-GMO verified seal and a QAI certified organic sea… see more Hi. The label states "Viva labs' organic whole grain quinoa is sustainably grown and sourced directly from farmers in accordance with fair trade practices." I don't know if a certification seal is required to back this statement. I don't see one if it is. There is a Non-GMO verified seal and a QAI certified organic seal on the label. see less Hi. The label states "Viva labs' organic whole grain quinoa is sustainably grown and sourced directly from farmers in accordance with fair trade practices." I don't know if a certification seal is required to back this statement. I don't see one if it is. There is a Non-GMO verified seal and a QAI certified organic seal on the label.
bookfreak
· October 3, 2015
  • 0
    vote

    votes
Answer:
Hi there,

Thanks for your question! … see more
Hi there,

Thanks for your question!

No, our Quinoa is in its raw form. It's pure, non-GMO, and organic.

I hope this helps! If you have any other questions, please feel free to contact us. :)

Email: customercare@vivanaturals.com
Phone: 1-800-921-8482(VIVA) M-F 9:00am-5:00pm EST
Live Chat: M-F 9:00am-5:00pm EST

Katrina
Viva Naturals Customer Care see less
Hi there,

Thanks for your question!

No, our Quinoa is in its raw form. It's pure, non-GMO, and organic.

I hope this helps! If you have any other questions, please feel free to contact us. :)

Email: customercare@vivanaturals.com
Phone: 1-800-921-8482(VIVA) M-F 9:00am-5:00pm EST
Live Chat: M-F 9:00am-5:00pm EST

Katrina
Viva Naturals Customer Care

Viva Naturals Customer Care
· August 27, 2019
  • 0
    vote

    votes
Answer:
Hi there,

Thanks for pointing this out! The image on our product page is actually an error and on our packaging, the correct Dietary Fiber is 3 grams. Our team is working to replacement the image as soon as possible. … see more
Hi there,

Thanks for pointing this out! The image on our product page is actually an error and on our packaging, the correct Dietary Fiber is 3 grams. Our team is working to replacement the image as soon as possible.

Thanks again for your feedback. If you have any additional questions or concerns, please don't hesitate to contact us directly.

Email: customercare@vivanaturals.com
Call: 1-800-921-8482; Monday to Friday 9am to 5pm EST

Elisabeth
Viva Naturals Customer Care see less
Hi there,

Thanks for pointing this out! The image on our product page is actually an error and on our packaging, the correct Dietary Fiber is 3 grams. Our team is working to replacement the image as soon as possible.

Thanks again for your feedback. If you have any additional questions or concerns, please don't hesitate to contact us directly.

Email: customercare@vivanaturals.com
Call: 1-800-921-8482; Monday to Friday 9am to 5pm EST

Elisabeth
Viva Naturals Customer Care

Viva Naturals
· December 5, 2018
  • 0
    vote

    votes
Answer:
Hi there,

Thanks for pointing this out! The image on our product page is actually an error and on our packaging, the correct Dietary Fiber is 3 grams. Our team is working to replacement the image as soon as possible. … see more
Hi there,

Thanks for pointing this out! The image on our product page is actually an error and on our packaging, the correct Dietary Fiber is 3 grams. Our team is working to replacement the image as soon as possible.

Thanks again for your feedback. If you have any additional questions or concerns, please don't hesitate to contact us directly.

Email: customercare@vivanaturals.com
Call: 1-800-921-8482; Monday to Friday 9am to 5pm EST

Elisabeth
Viva Naturals Customer Care see less
Hi there,

Thanks for pointing this out! The image on our product page is actually an error and on our packaging, the correct Dietary Fiber is 3 grams. Our team is working to replacement the image as soon as possible.

Thanks again for your feedback. If you have any additional questions or concerns, please don't hesitate to contact us directly.

Email: customercare@vivanaturals.com
Call: 1-800-921-8482; Monday to Friday 9am to 5pm EST

Elisabeth
Viva Naturals Customer Care

Viva Naturals
· December 5, 2018