Customer Questions & Answers

Find answers in product info, Q&As, reviews

There was a problem completing your request. Please try your search again later.
All Product Information Customer Q&A's Customer Reviews

Your question may be answered by sellers, manufacturers, or customers who purchased this item, who are all part of the Amazon community.

Please make sure that you are posting in the form of a question.

Please enter a question.

Showing 1-10 of 796 questions
Sort by
  • 82
    vote

    votes
Answer:
3rd Gen NEST has a lot more than just size of the screen, it uses 2.4ghz and also 5ghz for better wifi connectivity, also a feature called FARSIGHT which allows you to see the screen as soon as you enter your home, to show you the temp status. It has a beautiful analog and or digital clock that you can unable as well. … see more 3rd Gen NEST has a lot more than just size of the screen, it uses 2.4ghz and also 5ghz for better wifi connectivity, also a feature called FARSIGHT which allows you to see the screen as soon as you enter your home, to show you the temp status. It has a beautiful analog and or digital clock that you can unable as well. For the full details on The NEST please visit www.nest.com or just click on this link!!

https://nest.com/thermostat/meet-nest-thermostat/?alt=4#previous

I used to work for their technical support dept. it is an amazing NLT (NEST Learning Thermostat). Worth every penny!! see less
3rd Gen NEST has a lot more than just size of the screen, it uses 2.4ghz and also 5ghz for better wifi connectivity, also a feature called FARSIGHT which allows you to see the screen as soon as you enter your home, to show you the temp status. It has a beautiful analog and or digital clock that you can unable as well. For the full details on The NEST please visit www.nest.com or just click on this link!!

https://nest.com/thermostat/meet-nest-thermostat/?alt=4#previous

I used to work for their technical support dept. it is an amazing NLT (NEST Learning Thermostat). Worth every penny!!

*¥XcuseMyGr8ness¥*
· April 7, 2016
  • 22
    vote

    votes
Answer:
Yes. I have it installed on my iPhone, my wife's Android, and a couple of tablets in the house. Just understand, there's no way to prevent the family from constantly changing it, without someone setting a PIN.
Kevin Nicholls
· September 19, 2015
  • 7
    vote

    votes
Answer:
the nest has an internal battery but it needs a constant 24v low voltage power source usually supplied by the heating/cooling system. I have an older central heat/AC system that did not supply power (used the old round mercury switch) and got a 1st gen Nest to work by feeding it power through a 24 v door bell power tr… see more the nest has an internal battery but it needs a constant 24v low voltage power source usually supplied by the heating/cooling system. I have an older central heat/AC system that did not supply power (used the old round mercury switch) and got a 1st gen Nest to work by feeding it power through a 24 v door bell power transformer (made for a hard wired door bell) purchased at Home Depot. But most systems made in the last 15 or so years will supply the power needed in the wiring loom. see less the nest has an internal battery but it needs a constant 24v low voltage power source usually supplied by the heating/cooling system. I have an older central heat/AC system that did not supply power (used the old round mercury switch) and got a 1st gen Nest to work by feeding it power through a 24 v door bell power transformer (made for a hard wired door bell) purchased at Home Depot. But most systems made in the last 15 or so years will supply the power needed in the wiring loom.
oldr_4_me
· June 6, 2018
  • 6
    vote

    votes
Answer:
The two thermostats are the same. The pro version is intended to installed by a professional installer, who provides the warranty.
Frederick R. Thorsby
· November 18, 2017
  • 2
    vote

    votes
Answer:
It gives you the option to choose cellular location or based on if it detects movement. You can have it is one, both or neither of these options.
Matthew
· November 16, 2019
  • 1
    vote

    votes
Answer:
You will have to get a wiring diagram to see if nest is compatible.
Lettyandlucia
· June 4, 2019
  • 1
    vote

    votes
Answer:
You cannot set the temp in any way. Mine came at 75 degrees, I can’t change it and it’s still at 75. Literally no routines or schedules. It’s not a thermostat. It’s a piece of plastic that only goes on heat and only on 75 no matter what
JesusJoesephAndLarry
· January 20, 2020
  • 1
    vote

    votes
Answer:
My AC unit is 20 years old and Nest works fine with it.
Kindle Customer
· June 17, 2018
  • 1
    vote

    votes
Answer:
I checked this out before I bought it and the answer was that most homes do NOT need a C wire. I bought it and installed it without a C as my old thermostat didn't need the C wire connected. It worked great for 3 weeks. When I checked the app on the 22nd day it said "off line". After reading the info on charging I too… see more I checked this out before I bought it and the answer was that most homes do NOT need a C wire. I bought it and installed it without a C as my old thermostat didn't need the C wire connected. It worked great for 3 weeks. When I checked the app on the 22nd day it said "off line". After reading the info on charging I took it off the wall and charged it with the USB connection. It worked again for 24 hours and went off line. I noticed the battery charge was only about 3.5V. The directions tell you when the battery gets low it turns off the wifi to conserve energy so you can still heat or cool. I called nest to find out why it kept going off line. He asked me for some numbers off the thermostat and he determined that I needed the C wire to keep the battery charged. Luckily the C wire was in the wire harness so all I had to do was connect it to the thermostat and the 24 V terminal on the thermostat board in the heater and that solved the problem. My son in law has his connected without the C wire and his works fine. I noticed my battery went from 20 mah to 200 mah when it was connected to the C wire. My son in law has 40 mah without the C wire and his works fine. If you take your old thermostat off the wall and find that it has a C wire in the wire harness then you won't have a problem if you need to connect it later. You will have a problem if there is no C wire in the wall because you will then have to run the wire from the heater to the thermostat. There are other ways if you google the problem. You can buy a transformer that plugs into the wall outlet and run a wire from that to the thermostat but unless you run the wire through the wall it won't look nice. You can also switch the green wire but that is not recommended and is a whole other story. I hope this helps anyone who had the same problem that I had. see less I checked this out before I bought it and the answer was that most homes do NOT need a C wire. I bought it and installed it without a C as my old thermostat didn't need the C wire connected. It worked great for 3 weeks. When I checked the app on the 22nd day it said "off line". After reading the info on charging I took it off the wall and charged it with the USB connection. It worked again for 24 hours and went off line. I noticed the battery charge was only about 3.5V. The directions tell you when the battery gets low it turns off the wifi to conserve energy so you can still heat or cool. I called nest to find out why it kept going off line. He asked me for some numbers off the thermostat and he determined that I needed the C wire to keep the battery charged. Luckily the C wire was in the wire harness so all I had to do was connect it to the thermostat and the 24 V terminal on the thermostat board in the heater and that solved the problem. My son in law has his connected without the C wire and his works fine. I noticed my battery went from 20 mah to 200 mah when it was connected to the C wire. My son in law has 40 mah without the C wire and his works fine. If you take your old thermostat off the wall and find that it has a C wire in the wire harness then you won't have a problem if you need to connect it later. You will have a problem if there is no C wire in the wall because you will then have to run the wire from the heater to the thermostat. There are other ways if you google the problem. You can buy a transformer that plugs into the wall outlet and run a wire from that to the thermostat but unless you run the wire through the wall it won't look nice. You can also switch the green wire but that is not recommended and is a whole other story. I hope this helps anyone who had the same problem that I had.
Larrue
· February 18, 2018
  • 1
    vote

    votes
Answer:
Thank you for the question. I don't think so, there is not mention in the box related to wall plate.
Smart TX
Seller · February 9, 2018