Customer Questions & Answers

Find answers in product info, Q&As, reviews

There was a problem completing your request. Please try your search again later.
All Product Information Customer Q&A's Customer Reviews

Your question may be answered by sellers, manufacturers, or customers who purchased this item, who are all part of the Amazon community.

Please make sure that you are posting in the form of a question.

Please enter a question.

Showing 11-20 of 528 questions
Sort by
  • 1
    vote

    votes
Answer:
The drive connects to your local network via an ethernet connection on your router. If you want to access the drive outside your local network (over the Internet), you will need an Internet connection.
Kindle Customer
· August 5, 2016
  • 1
    vote

    votes
Answer:
A "mapped drive" in file explorer is also known as a "network drive." There's a reason for that...you can map a network drive as the "z" drive, or "x" drive, etc. and use Windows file explorer to access the NAS drive files rather than use the WD NAS drive user interface while you are connect to the network. That certai… see more A "mapped drive" in file explorer is also known as a "network drive." There's a reason for that...you can map a network drive as the "z" drive, or "x" drive, etc. and use Windows file explorer to access the NAS drive files rather than use the WD NAS drive user interface while you are connect to the network. That certainly makes it easier to access files, attach them to emails, etc. However, once you are no longer directly connected to your office network, then you'll see some verbiage that "not all network drives are connected." So, you won't be able to access the mapped "z" drive unless you are on the network...either the one you've set up in the office, or a network you may have set up at home. One option is that if you have VPN access from a remote location, you are ostensibly working within your network's environment. So, under a VPN scenario, the network drive should be available to you. If you are not on your network LAN or hooked up via VPN, then you will have to use the cloud drive's pop-up drive window on your desktop (or on your mobile device if it has been activated). It's not ideal, but you can drag-and-drop files from your remote computer to the NAS drive cloud interface relatively easily. see less A "mapped drive" in file explorer is also known as a "network drive." There's a reason for that...you can map a network drive as the "z" drive, or "x" drive, etc. and use Windows file explorer to access the NAS drive files rather than use the WD NAS drive user interface while you are connect to the network. That certainly makes it easier to access files, attach them to emails, etc. However, once you are no longer directly connected to your office network, then you'll see some verbiage that "not all network drives are connected." So, you won't be able to access the mapped "z" drive unless you are on the network...either the one you've set up in the office, or a network you may have set up at home. One option is that if you have VPN access from a remote location, you are ostensibly working within your network's environment. So, under a VPN scenario, the network drive should be available to you. If you are not on your network LAN or hooked up via VPN, then you will have to use the cloud drive's pop-up drive window on your desktop (or on your mobile device if it has been activated). It's not ideal, but you can drag-and-drop files from your remote computer to the NAS drive cloud interface relatively easily.
Jim The Golf Pro
· February 6, 2017
  • 1
    vote

    votes
Answer:
Yes you can. But you need to format it yourself . Also, no encryption for the usb
Fermat
· January 4, 2018
  • 1
    vote

    votes
Answer:
Dual voltage 110-240
Yan Ezhov
· April 9, 2017
  • 1
    vote

    votes
Answer:
The EX2 cannot transcode (nor can the EX4100). You may want to look at the Synology DS918+.
J Robert
· June 5, 2018
  • 1
    vote

    votes
Answer:
100-240V, 50-60Hz
homealone
· April 19, 2016
  • 1
    vote

    votes
Answer:
They're all internal fan. I bought mine a year ago and put it (and my router) on a UPS system. No regrets.
Amazon Customer
· December 26, 2018
  • 0
    vote

    votes
Answer:
All Raids require identical drives, they should also have the same speed else the slowest speed drive will be used.
Patrick
· February 16, 2020
  • 0
    vote

    votes
Answer:
Have to use it all - this is a RAID limitation, not a product limitation.
Dusty
· October 23, 2017
  • 0
    vote

    votes
Answer:
The drives are included--two of them. Yes, I believe they are 5.25" drives.
Idaho Luke
· April 4, 2020