Customer Questions & Answers

Find answers in product info, Q&As, reviews

There was a problem completing your request. Please try your search again later.
All Product Information Customer Q&A's Customer Reviews

Your question might be answered by sellers, manufacturers, or customers who bought this product.

Please make sure that you are posting in the form of a question.

Please enter a question.

Showing 1-10 of 433 questions
Sort by
  • 9
    vote

    votes
Answer:
You could but it would be of limited value. It is not designed for local storage. It wants to be a Cloud device.

Go read this review and the mnaufacturer’s response: https://www.amazon.com/review/R438M3H6BK69U/ref=cm_cr_srp_d_rdp_perm?ie=UTF8&ASIN=B076CTK55W

Brian Kelly
· September 16, 2018
  • 5
    vote

    votes
Answer:
From what I can see, this is pretty locked out but it does come with a few services preinstalled (Plex, IFTTT etc.)
Mark S Summa
· May 24, 2018
  • 5
    vote

    votes
Answer:
Hi - I bought the 4TB my Cloud Home device. I am still trying all the features. It is possible to let your family members set-up their own user ID, password and dedicated folders which only your family member will have access to etc. I found it very annoying that as administrator of the home cloud, you WILL NOT have… see more Hi - I bought the 4TB my Cloud Home device. I am still trying all the features. It is possible to let your family members set-up their own user ID, password and dedicated folders which only your family member will have access to etc. I found it very annoying that as administrator of the home cloud, you WILL NOT have any control o what they are storing (or) access to any of those files. May be the WD designed the product that way that individuals have complete data security to their own areas. I am still learning. Good Luck see less Hi - I bought the 4TB my Cloud Home device. I am still trying all the features. It is possible to let your family members set-up their own user ID, password and dedicated folders which only your family member will have access to etc. I found it very annoying that as administrator of the home cloud, you WILL NOT have any control o what they are storing (or) access to any of those files. May be the WD designed the product that way that individuals have complete data security to their own areas. I am still learning. Good Luck
JACK
· January 2, 2018
  • 1
    vote

    votes
Answer:
Easy. Plug it in to power and an Ethernet connection. Download the WD my cloud app on your PC and log in to administer the device.
That’s about it.

The McCarthys
· June 21, 2018
  • 0
    vote

    votes
Answer:
The WD network has to be up for this to work. The drive DOES NOT attach to your computer.
Marlene Eck
· June 13, 2021
  • 0
    vote

    votes
Answer:
No. It has 8 TB already as it is.
Robert N.
· January 13, 2021
  • 0
    vote

    votes
Answer:
Absolutely not!
A
· July 29, 2020
  • 0
    vote

    votes
Answer:
Yes, there's an app for iOS, you can see all your files, images, etc.
Amp
· March 18, 2018
  • 0
    vote

    votes
Answer:
By using the Plex App, which is available for iOS devices, Windows and Mac computers, I am able to listen to my music and watch my stored movies anywhere in the world on my iPhone and iPad where there is an internet connection. You have to have the Plex App installed on your main computer, a paid subscription to Plex … see more By using the Plex App, which is available for iOS devices, Windows and Mac computers, I am able to listen to my music and watch my stored movies anywhere in the world on my iPhone and iPad where there is an internet connection. You have to have the Plex App installed on your main computer, a paid subscription to Plex (I purchased the Lifetime subscription rather than a yearly subscription), the Plex App on your iPhone or iPad (Free), and a special Plex directory on the WD MyCloud Home NAS where your media files are stored. Then you give the Plex app on your main computer access to that directory. All that can be configured from within the Plex app on your main computer. You will use data when listening/watching your files on LTE. see less By using the Plex App, which is available for iOS devices, Windows and Mac computers, I am able to listen to my music and watch my stored movies anywhere in the world on my iPhone and iPad where there is an internet connection. You have to have the Plex App installed on your main computer, a paid subscription to Plex (I purchased the Lifetime subscription rather than a yearly subscription), the Plex App on your iPhone or iPad (Free), and a special Plex directory on the WD MyCloud Home NAS where your media files are stored. Then you give the Plex app on your main computer access to that directory. All that can be configured from within the Plex app on your main computer. You will use data when listening/watching your files on LTE.
Michael Acquesta
· March 16, 2021